Location great, I have wonderful staying and definitely will book again when I need accommodation in kuala lumpur. The lady was really helpful to accept us early in the morning and take care of everything during my staying. The accommodation is very comfortable and clean. I highly recommend this summer suites studio. It was perfect. Wonderful!!
At first I was not satisfied because I got a small, narrow room because I booked for 6 people. I called the in charged that host to request a change room for 6 people and the host agreed and he gave me a very beautiful, comfortable and very private apartment. but the host still treated my request well.. very recommended to those with a large family. also loved the view at night..
The wifi was very unstable and there was no toilet paper. I had to change hotels as I couldn't work with the lousy wifi. I have to conduct virtual trainings.
I'm request refund based on facts below. Facts 1- booking for family deluxe room. Guest are mother and 4 teenage daughters. Facts 2- air con faulty and leaking drop on bed. Attach photos. Facts 3-we complaint to receptionist and hotel give replacement room that separate mother and daughters. We cannot accept because we book family deluxe room, we want the same replacement. But hotel never accommodate with the same replacement. Reason we cannot accept because mother and 4 teenage daughters don't want to separate due to safety of daughters.