I chose Fenix Inn as it is always my first choice in Melaka City Centre, and I was pleased with the experience. The staff, particularly those from Fo, were very friendly during both check-in and check-out. I would like to extend my gratitude to Mr. Kam for his excellent service.

The hotel was very pleasant, with helpful check-in and check-out staff. The staff was friendly and the location was close to all amenities.

Overall, everything is satisfying. The room, the cleanliness, the service everything is complete. I highly recommended to everyone to stay in this hotel plus the distance between the hotel and the town is 10 minutes away of walking.

This hotel was, by far, the best one we've ever stayed at in Malaysia. The receptionists were kind, friendly and accommodating! :) My friend and I booked a superior twin room and it was so great! Our beds were so comfy and big though those were just single beds. The AC was working so well and we definitely had very good sleep. The bathroom was also nice, had complete toiletries plus hot and cold shower. The hotel also has a swimming pool, however, my friend and I weren't able to swim because of limited time in Malacca. I couldn't say anything bad about the hotel! I'll definitely stay here again if I visit Malacca again in the future! :)

The location is startegik, walking distance to the surrounding area, the room is clean and comfortable and the staff is nice, thank you.

Very good. We were able to get upgraded. I was able to stay in a suite on the top floor. The view was amazing and it was a great experience.

My second stay at this hotel was for a knee checkup at Mahkota Medical Center. As usual, the auntie and uncle on standby were very friendly. The room was clean, spacious enough, and I could still open and close my suitcase. The bathroom was also clean, with working hot water. If you need to clean it, just leave the key at the front desk. And don't forget, the nightly rate is still affordable, since the only expense is for medical expenses 😁

Executive Suite Room at 7th floor (executive floor) is very comfortable for 3 adults, it has 1 King size and 1 single bed.

If you ever go to Malaysia again and stay in Malacca, I recommend the Imperial Heritage Hotel Malacca. Everything is close by. It's conveniently located in the city center. And the friendly receptionist is top-notch. 😍🥰

Our family loved the hotel breakfast the most!