Good location, close to Interlaken west station, coop store, and other stores. The bus stop is constantly beside the hotel. The staff are very kind and informative. When checked in she's explained the good places in Interlaken and could be invited to a discussion about my itinerary. Thanks to her we have information the harderkulm opening times, so we are can visit the harderkulm on the last day opening before winter. The hotel provide a card for tourist that can be used for bus and train in Interlaken, the room is very clean, and we can leave the luggage for free after checking out. Thanks also to the male staff who greeted us kindly when checking out and giving chocolate as a gifts for three of us.

This picture is from my room. The hotel is close to the Interlaken West Station. The room is quiet, very clean, cozy, warm, and feel like home. The hotel is very easy to found by walking. And the price is cheap for the hotel in Interlaken City. I hope I can coma back to Interlaken City. The staff so helpful, nice, and friendly. The breakfast menu is very nice and so many variant.

The room is a bit old but large, fully equipped with a convenient location. The view is right on the lake so it's very beautiful

It's highly recommended. Even though the hotel is almost 200 years old, it is all clean and the staff are very friendly and helpful. At 2-6 o'clock they serve hot chocolate, coffee, and cake. When we first came, it was 6:15, actually it's close to closing time, but they let us drink. Thank you Alexandra and John. I will recommend it to my friends and I will be back.

Highly recommend to stay here as it’s just 3 minutes away from Wengen station and it’s so peaceful.

Greeted by the staff named Tom, very friendly and helpful. Everything was great and Bern City is amazing!

Friendly staff, close to city tram no. 9 straight to SBB CFF train and downtown just 5 stops, walking distance to Aare. I would definitely come back.

The hotel is very suitable for relaxing because the rooms are very large, the facilities in the room include Clarins amenities and the location is very close to the train station and bus stop. There is a shuttle van to take you to the bus station, the front office is very fast in serving, satisfied.

My room is studio size, but it's okay for 1 person, and it's very clean. All staff are very friendly and helpful, not far from Bern station, great experience!

Very good hotel, very close to the train stop, friendly guest service, our room was upgraded to a south facing room with a beautiful view of Mount Eiger, amazing! We were also happy and amazed by one of the ladies who greeted the guests in the lobby, she was very friendly and beautiful, and it turned out she could speak Indonesian! WOW! It feels great to meet someone who can speak Indonesian in Grindelwald! Thank you ❤.