Apartment in Vĩnh Nguyên Ward

Goodl.

Excellent customer service, it was a nice trip 🤍

The interior is very very old, I can't imagine that a 4 star hotel with 300 good reviews which is so old like this. Never be back for sure

We booked 3 days in hotel, but our rooms was only clean in 1 day. The rooms was so dirty. The toilet tissue, shampoo and body wash not refilled everyday. When it was out, we called to receiption and waiting more than 1 hour in order to receive half of toilet tissue roll. The lift had always problems so we have to wait so so long time for up and down. It is our first experience as well as the last. Because it is so bad for our trip. Never come back to Ruby Hotel Nha Trang.

Me and my family love to stay more.

Exceptional hotel with a fantastic location. Stayed here with my family for 6 nights, and really enjoyed from start to finish. Facilities are great, paid extra for a sea-view room which was worth every penny! Staff is professional and friendly and there is plenty to do on the island while the hotel offers a free boat ride or cable car to the mainland, where restaurants, bars and local attractions are only a short taxi ride away. The only downside were the prices. The restaurants and bars are super expensive compared to Vietnamese prices and pretty much at the same level like back home in the UK. The buffet isn’t great for that price either, but convenient if you don’t want the journey to town (where you can have exceptional meals for less than half the price).

Everything was fine, room view is amazing, except people sing karaoke on the opposite beach till 12am, and loud music on at 5-6am every morning for old people do exercise in the park, very annoying! 😫

Room was clean, staff was friendly and professional. This hotel is highly recommend and next door to Vinmec Hospital