Villa in Kota Damansara

Though the location of the boutique hotel is considered strategic, the cleanliness of the room is expected to be improved because there are spider webs, dust, little cockroaches, etc. Bottle waters were requested daily and were not replenished as per the reservation requirement. No lift access, no telephone in the room, and no laundry service is provided.

A lot of renovation should be done. Swing fan function totally out. Window has broken lock key which is unsafe for children. Air conditioning taking time to cool the room.

got problem with check in proses. its take about an hour..they said that my room that I book has never been offer.. very disappointed

The hotel rushed by AADK. Spoiled my sleep.

I had the most pleasant stay here. Totally recommended!

Room is small and not much parking space allocated for hotel guest.

Cleanliness have to be improved, floor still can see tissue paper sipped at the table corner. Cockroach was found hidden at table wall. The water flow is weak coming out from the faucet. TV was not functioning, no channel to watch. Will not come to this hotel again.

Thank you Tropical Damansara! Definitely will come back again 🤩 Overall good!

I've been staying here for more than a month now. I usually pay even though some days I am not staying in the hotel. Everything was good until recently. Last Friday night before leaving for travel, I informed one of the front office staff to clean the room on Saturday (next day) and I was told OK. When I return to hotel on Monday night, I was extremely disappointed with the service as no housekeeping was done. There's cockroach, dirts and long black hairs on the floor (mostly from the accumulation from the floor mat- which they did not change or clean since I reside in this room). Hygiene in this hotel needs to be improved. Plus, the communication from the hotel rep is a bit disappointing. When I share this incident with the Supervisor, I was assured that the person will be removed but unfortunately he/she is still here. Also, I was told by the supervisor that this is a low budget/low price hotel. I agree but low price doesn't mean cleanliness and safety can to be compromised. It only tells one thing after all the bad experiences I've gone through-the management for not take feedback seriously. I was told that housekeeping will only clean your room when requested, meaning they will not enter your room until you've given them green light. I am not sure about the rest of guests but my room setup looks different before I leave and when I came back. Especially the toilet hand bidet which I've never hang up. But when I came back, it was up. I approached the housekeeping guy but he denied and pretend not to understand what I said. Only the front desk has keys/extra keys. This is not the first time people trying to force enter the room. I had the same case a week ago and it was captured in CCTV but I've promised not to share. I can only share some recent pictures. I am writing a fair review based on my weekly paid stay. I'll update if there's improvement.

Nice room, clean, worth with the price.