Villas in Los Baños

The hotel staff was friendly / very accommodating the food was great but one thing to improve at the room it must be double lock.

Great staff, very Hospitable! They promptly attended to all our needs i.e., parking assistance, transfer to standard room, room service delivery of dinner and breakfast meals, opened the locked CR door, to name a few. Minor improvements on turning the pool into hotspring, water shower temperature was difficult to mix. Aside from the latter, we had an awesome experience at Makiling Onsen. :)

The resort has no restaurant... but the place was outstanding in terms of staff service and accommodation

This hotel doesn't even deserve any star! Service is so poor! For a 5 thousand peso room, it doesn't have bidet and cable! If you need anything, go to the front desk because there is no phone to help you. And the coordination of staff, wow! You better get your acts together! One is saying different from another!

Water in the pool was too hot to swim. 1 pool is not available the one with small slide.