Villa in New York State

Nice place, nearby entertainment, food stall & good truck nearby, nice experience thank you!

So far so good convenient place to stay.

Great location-there is complimentary meal coupon $ 15/day.

Check-in staff was extremely rude. No eye contact and no greetings whatsoever. Her eyes were fixated only at the computer monitor. The receptionist demanded $ 240 for our 6 night stay stating it is a mandatory fee that every guest must pay no matter what. It is for using the hotel facilities she said in a matter of fact high and rude tone. We were never made aware of this ridiculous fee when we made our reservations. Lobby area was very dirty and smells like horse manure. Escalator was noisy, dark and very tight. Room was small. Mattress was uncomfortable and the pillows were way too soft that it felt like sleeping on only pillow covers. The photos of the hotel in the website are nothing like what we saw ourselves at the property. Very misleading.

There is some additional payment when check in.

Staff were friendly and the rooms are big. Easy to find food around the area.

Toilet flash broken, late response to fix that until 3 times call the manager, not friendly staff, too much hidden fee and tax, anyone will stay there must ask first about deposit, tax and destination fee everyday,

I stayed with my daughter for ladies trip, since I flew in from Asia. We got early check in. The location is great just in front of the Madison square garden. That time there was a concert but we didnt hear anything so it was pretty quite in the hotel. Thank you!

It was a good experience to stay there for 5 nights. The room was very clean, also the bathroom even though we should share the bathroom with other people.