Villa in Phuoc Thuan

Friendly and enthusiastic staff, delicious food, clean rooms. My family had a great vacation and was satisfied with the hotel service. We will come back again when we have time.

The first thing to praise is that the staff here are extremely friendly, cute and professional. Trang (Lucie(?)) checked in, Thuan helped with luggage, room service (I don't know the name) set up food for me on the balcony so that night I had a very chill meal. And Thuong did my checkout very friendly and professional, she suggested that I register for Banyan Tree membership to get a massage voucher and a drink voucher so that after I checked out, I wouldn't get bored waiting for the bus back to Ho Chi Minh. Oh, and the staff at the breakfast restaurant too 👍🏻👍🏻👍🏻. All the staff at the resort smiled brightly at the guests, very professional. The room was clean, spacious, fully equipped, had a balcony overlooking the sea and the swimming pool.

The overall services are good, from the shuttle bus from HCMC, quick check-in, good food at the restaurant, pool for kids, many places for photo shooting, clean and comfy rooms, my kid liking the corridor way. There are many nice places internally. We also ate out for one dinner at a nearby seafood place, taking a taxi for 10 minutes. Good short 1 night stay for family with kids.

The staff were very friendly and made every effort to provide the best possible conditions for my family during our vacation. Deserves ⭐⭐⭐⭐⭐

The space is very suitable for families with young children and the elderly, lots of trees, entertainment areas: game room, 1 saltwater swimming area, 2 freshwater swimming areas, outdoor and indoor sports areas, pickelball court, tennis court, movie theater with weekly schedule, statue painting area, paintball, ... organic vegetable garden right at the resort to serve guests. The staff is very polite and enthusiastic. It is worth the experience, and if there is a chance, I will return to Carmelina.

Quiet and cool space, classic style room, clean swimming pool, enthusiastic and friendly staff

One of the best resorts I have visited in Vietnam. Clean and comfy room with a great view, good breakfast, and lots of activities.