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Help Center - Flights

Reschedule Policy and Fee

1. Reschedule availability is based on the airline's seat availability.

2. Each airline has a different reschedule eligibility and rescheduling time limit. Learn How to Check Flight Reschedule Policy  when searching for a flight or after purchase on this page.

3. In addition to the reschedule fee from the airline, you will be charged an additional fee from Traveloka. The details are as follows:

Domestic Routes
International Routes

Fees start at IDR 25.000 / MYR 5 / SGD 2 / THB 80 / VND 25,500 / PHP 60 / AUD 28 / USD 25 / EUR 22.5 / GBP 20 per passenger per route.

About High Reschedule Costs

There are 2 reasons why your reschedule are high:

  • There are only a few seats left on your new flight

If there are only a few seats available on your new flight, it will be reflected through the Fare Difference price. 

Ticket prices usually increase when there are only a few seats left on the plane. This may be because the date, time, or flight you chose are highly sought after by other travelers as well. 

Another possible reason is because you requested a flight change close to your new departure date, which makes it more likely for the seating to be limited. 

  • You request a reschedule very close to the original departure date

If you request a reschedule close to your original departure date, it will be reflected through the Airline Reschedule Fee price.

This is because some airlines charge a higher reschedule fee if you request a flight change close to the departure date.

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