Crowne Plaza MELBOURNE by IHG

A pleasant stay. The room was clean, the amenities were complete for the price, and the staff was very helpful. I would return if I were in the area again.

We had a wonderful stay at the Crowne Plaza. Every member of the team was warm, welcoming, and genuinely went out of their way to ensure our stay was enjoyable. A special mention to the restaurant team, who remembered that I am gluten free and made sure I had suitable breakfast options each morning without needing to be reminded. That level of thoughtful, personalised service really stood out and made me feel very well looked after. We did experience a small issue on our first night; however, what impressed us most was how professionally it was handled. Communication was clear and consistent throughout, and the team ensured everything was organised and fully resolved efficiently. Overall, the customer service was outstanding and reflected genuine care at every step. Thank you to the entire team for making our stay so comfortable—we would not hesitate to stay again and highly recommend the Crowne Plaza Docklands to anyone visiting Melbourne.

Great location - super helpful staff - comfy bed - Nice bar and food on site. Highly recommend.

Excellent welcome and check-in experience. Great room, bed, view, shower. Room service was great as was the Dive bar and breakfast. I would definitely come back again.