Enderley Gardens Resort

The stay was nice overall, but the cleanliness could be improved, especially outside.

Great location, 5min walk to all the attractions of Surfers. Close to the beach. Easy access to public transport, which was frequent and cheap. Staff were friendly and helpful. Unit was spacious with all the amenities required. Was old and run down as expected given the price but needed a good clean. There was mould growing in the wardrobe, around some of the windows and in the shower. Run down is OK but dirty is not. Overall has a most enjoyable holiday and would stay there again.

One of the most dirtiest hotels I’ve ever stayed in, wasn’t clean at all and kids found someone’s used underwear underneath the couch. Beds have stains under the sheets. No bins around the property every time you have to walk all the way to a car park to chuck any small rubbish.

Fantastic service highly recommended

Great location near tram stop, beach and dedicated parking spot for the apartment. Detailed late check-in instructions were useful. Some furniture in the apartment were scuffed and worn looking but still functional. Bring your own shampoo, conditioner and toiletries.

Check in was quite easy and pleasant. Accommodation wasn't exactly what I'd been led it to be. I thought I'd have an apartment but was given a renovated loft. Would of preferred a proper apartment. The loft was big and airy with a new kitchen, situated right next to the toilet and bathroom door. The steep stairwell up from the front entrance after a while became annoying. The loft/apartment was clean and tidy however the dinning table and chairs weren't in very good condition and the table was marked. After about half and hour trying, I had to go to reception as I was concerned about security to complain about both the balcony security door and entry door not being able to lock. I asked for a new apartment but there wasn't one available. The lady at reception came back to with me to the apartment and was able to fix the problem. The facilities and grounds are well kept and very clean. It's a great place to stay for peace and quiet. I found the location excellent. I have stayed at this resort four times before and have always had a good stay. This has been the only time in which I've had any issues. I do think that you should check to see what you're really getting as I would not recommend the loft for someone who's elderly or has a heart problem because of the stairs. However I did manage to have a reasonably good stay at this resort. The pool / barbeque area was excellent.

Good location. Value for money. Apartment required a bit of upkeep - updating.

I suppose you get what you pay for but I wasn’t expecting tram going past our room , a little noisy when you go to bed but the service slowed when it got late. The car park was good. The kitchen and bathroom was very tired and in need of a renovation.

Great service, great accomodation

Lovely stay for the family

Good for the price however if somethings broken when you get there you’re without it for your whole stay the clothes dryer didn’t work the tv only worked with prime video the pool is heated in winter but the spa is always cold the staff were friendly good for price but not most private can hear the units above and next to you conversations water running

The property is old and the building reflects this. Old paint work moss and mould where water runs. Tiles on the stairs to the car park old and cracked. Whilst old they are maintaining it as best they can. It is close to the g link which is great. The unit was tidy and clean. A couple of things need to be fixed one of the cupboard doors was broken with sigh saying not to use this vut down on what space was available. Only i shelf on door of friade and this was broken.

Rooms, especially the bathroom and kitchen could do with an upgrade. Walls definitely in need of repair and paint. Great location and excellent proximity to transport. Good check in and well maintained pool and garden. Bed was very comfortable

Very roomy appartment

Hotel is in a great but the room we were put into was a real dump. Holes in the walls, filthy bathroom, one bathroom tap having no cold water tap at all, the other bathroom’s sink had had silicon one inch high covering cracks, coffee sachets as had as rock, glasses & crockery dirty & had to wash before using, no teaspoons, filthy carpet square, long hair in blanket, filthy fridge. Especially requested a ground floor apartment months prior because of mobility but ended up on the third floor carrying heave luggage up numerous stairs. The only good thing was the gardens. Spoke to the receptionist who was more than nice & she told us it was because the new owner is in the process of renovating it. All Baloney, because I read the same reviews of cleanliness & disgusting rooms going back to 2017. Wouldn’t go back there even if it was free .

Rooms are somewhat dated but facilities and location are great.

Beautiful tropical setting

N/A

Place to stay, close to everything. Needs updating.. new carpet needed, broken dining seats, sofa. "Self contained" cutlery and some cookware was unclean on arrival.

It is definitely a budget hotel so keep that in mind when booking. There was no one at the front desk when we checked in due to training but when we called, they were able to get one of the residents down very fast and we were able to check-in with no issues. Both the ladies did their best in the situation and it was definitely appreciated. The room we stayed in was interesting. It was a 1 bedroom apartment so there was heaps of space and it looked like it had been refurbished with relatively new furniture (which was initially one of my concerns after I'd read the other reviews); however, there were 2 holes in the bedroom and the bathroom from the door handles, the carpet was stained in multiple places, there was mold in the shower and on the ceiling above it, under the bed was not cleaned, and we saw a couple of cockroaches (my partner ended up killing one near the bed). The location to Surfers Paradise was great and there was underground parking which was easy to get to. We were facing the tram tracks and we didn't have any issues with noise. Overall, you're definitely getting what you paid for. It is not a 5-star hotel so don't expect 5-star rooms. It was fine for 2 nights because we were basically out all day but if you're planning to hang around the hotel for significant amounts of time, this isn't the place for you (unless you get one of the fancier rooms because there are nice reviews on here for the hotel - we just might have lucked out and got one of the other rooms)