Pool Port Douglas

Service Apartment
8.8
/10
Very Good
408 reviews

What Guests Say About Their Stay

Lara

10.0
/ 10
3 bedroom with plunge pool was stunning. The beds were comfortable and we had everything we could have hoped for. The apartment was clean, spacious and well stocked. The swimming pool was enormous and such a nice activity at any time day or night. Heather in reception was super friendly and offered so many helpful suggestions on eateries and activities. We were a party of 5 and stayed 7 nights.

Salvatore

10.0
/ 10
Two bedroom private pool with mountain view. Fantastic gorgeous apartment. The view of the golf course and mountains is stunning and peaceful. Your own pool shared with only 3 other apartments. Staff are amazing very welcoming and helpful Clean rooms, great kitchen for cooking your own meals and a spacious bathroom. Highly recommend this resort . 5+++ stars

Danielle

10.0
/ 10
⭐️⭐️⭐️⭐️⭐️ We had such an amazing stay at Pool Resort. Everything was clean, well looked after, and super comfortable from the moment we arrived. The pool area is honestly the standout – so relaxing and beautifully set up. The rooms were spacious, modern, and had everything we needed for a great stay. Big shout-out to Heather at reception, who was so friendly, knowledgeable, and helpful. She made check-in easy and gave us great tips, which really made a difference. Overall, it’s a fantastic place to stay whether you’re away with family or just looking for a relaxing getaway. We’d absolutely come back again.
In the Area
See Map
19-37 St Crispins Avenue, Port Douglas, Queensland, Australia, 4877

Main Facilities

See more
Parking
WiFi
Near Four Mile Beach Park
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Pool Port Douglas

19-37 St Crispins Avenue, Port Douglas, Queensland, Australia, 4877
Discover More Places
Exterior Pool Port Douglas
Others 2 Pool Port Douglas

Discover More About Pool Port Douglas

General


Near Four Mile Beach Park

Location


When you stay at Pool Port Douglas in Port Douglas, you'll be next to a golf course, within a 5-minute drive of Four Mile Beach and Wildlife Habitat. This golf aparthotel is 2.6 mi (4.1 km) from Flagstaff Hill and 2.8 mi (4.5 km) from Crystalbrook Superyacht Marina.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Four Mile Beach Park - 0.9 km / 0.6 mi
Four Mile Beach - 1 km / 0.6 mi
Wildlife Habitat - 1.3 km / 0.8 mi
Vie Spa Port Douglas - 2.4 km / 1.5 mi
Wet Tropics of Queensland - 3.6 km / 2.2 mi
Port Douglas Splash Park - 3.7 km / 2.3 mi
Macrossan Street - 4.1 km / 2.6 mi
Crystalbrook Superyacht Marina - 4.3 km / 2.7 mi
Flagstaff Hill - 4.3 km / 2.7 mi
Magazine Island - 4.4 km / 2.8 mi
Port Village Shopping Centre - 4.6 km / 2.8 mi
Anzac Park - 4.6 km / 2.9 mi
St Mary's by the Sea Chapel - 4.7 km / 2.9 mi
Sugar Wharf - 4.7 km / 2.9 mi
Court House Museum - 4.8 km / 3 mi

The preferred airport for Pool Port Douglas is Cairns Intl. Airport (CNS) - 62.4 km / 38.8 mi

Facilities


Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This aparthotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area. Guests can get around on the shuttle (surcharge), which operates within 5 km.

Business Facilities


Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Rooms


Make yourself at home in one of the 54 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished patios. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and electric kettles, and housekeeping is provided weekly.

All facilities in Pool Port Douglas

Swimming Pool Pool Port Douglas
Swimming Pool
Common Space Pool Port Douglas
Common Space
Exterior Pool Port Douglas
Exterior
Others Pool Port Douglas
Others

Transportation

  • Shopping center shuttle
  • Airport transfer
  • Bicycle storage
  • Area shuttle
  • Storage

Things to Do

  • Picnic area
  • Garden
  • Clubhouse
  • Sun loungers

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box

Sports and Recreations

  • Golf cart
  • Golf club
  • Banana boat

General

  • Parking
  • Terrace

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Pool Port Douglas

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pool access available from 7:00 AM to 9:00 PM.
  • Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.
  • The property is professionally cleaned.
  • Contactless check-in is available.

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 10:00

  • Airport shuttle fee: AUD 50 per person (one-way)
  • Airport shuttle fee per child: AUD 35 (one-way), (from 2 to 11 years old)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 35.0 per day
  • High chair fee: AUD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Property does not require health documentation at check-in, Professional property host/manager, Property uses a professional cleaning service, Parking height restrictions apply, Beach nearby, Contactless check-in is available, Essential workers only - NO, Guest will receive an email before arrival 24 hours, Guests will receive an email with special check-in instructions, Property does not offer onsite COVID-19 testing, No elevators

General Information

Popular Facilities
Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 00:00 - to 10:00
Available rooms at Pool Port Douglas
54
Number of floors in Pool Port Douglas
2
Another facilities in Pool Port Douglas
Shopping center shuttle, Airport transfer, Bicycle storage, Area shuttle, Storage

Frequently asked question in Pool Port Douglas

What are available facilities at Pool Port Douglas?
There are top facilites at Pool Port Douglas such as Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pool Port Douglas?
The standard check-in time at Pool Port Douglas is starting from 14:00 - 00:00 while the latest check-out time is at Before 10:00
What is the star rating of Pool Port Douglas?
Pool Port Douglas is a 4.5-star hotel.
How many floors does Pool Port Douglas have?
Pool Port Douglas has 2 floors.
How many rooms are available at Pool Port Douglas?
Pool Port Douglas has 54 rooms in total.
See All

More Reviews from Other Guests in Pool Port Douglas

8.8
Very Good
From 408 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

8.2

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pool Port Douglas

Number of reviews per page
20
40
Top reviews
Rory
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, large apartment and very well equipped.
Lara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

3 bedroom with plunge pool was stunning. The beds were comfortable and we had everything we could have hoped for. The apartment was clean, spacious and well stocked. The swimming pool was enormous and such a nice activity at any time day or night. Heather in reception was super friendly and offered so many helpful suggestions on eateries and activities. We were a party of 5 and stayed 7 nights.
Read More
Gregory
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The rooms is clean and staff are friendly.
Adriana
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

WHAT A PLACE.POOL WAS THE HIGHLIGHT.CLOSE TO EVERYRHING.
Matthew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great place to stay, very clean and great amenities.
Salvatore
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Two bedroom private pool with mountain view. Fantastic gorgeous apartment. The view of the golf course and mountains is stunning and peaceful. Your own pool shared with only 3 other apartments. Staff are amazing very welcoming and helpful Clean rooms, great kitchen for cooking your own meals and a spacious bathroom. Highly recommend this resort . 5+++ stars
Read More
Danielle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

⭐️⭐️⭐️⭐️⭐️ We had such an amazing stay at Pool Resort. Everything was clean, well looked after, and super comfortable from the moment we arrived. The pool area is honestly the standout – so relaxing and beautifully set up. The rooms were spacious, modern, and had everything we needed for a great stay. Big shout-out to Heather at reception, who was so friendly, knowledgeable, and helpful. She made check-in easy and gave us great tips, which really made a difference. Overall, it’s a fantastic place to stay whether you’re away with family or just looking for a relaxing getaway. We’d absolutely come back again.
Read More
Asha
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Personally, feel the rating of this resort shouldn't be 5 stars. Have recently stayed in places much better which all up costed us much less too. No real wow factor. Was immaculately clean but had issues with oven, hot water and zero shade in pool area. Photos online through 3rd party bookings were not accurate and neither was the pricing - making out like a massive saving was to be had which was not the case. Left feeling pretty underwhelmed, maybe just not our cup of tea.
Read More
Jong kil
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great for families!
Dianne
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Beautiful property, lovely staff, very nice pools-room was clean with ample space for the 3 of us. Can’t wait to head back-very special part of Australia.
Steve
icon-Family
Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean rooms, excellent staff and the pool was amazing!
Kristina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The plunge pool in our villa was amazing
Steve
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Overall very happy with resort. The staff were excellent, very helpful and super friendly! One small piece of feedback, the mattresses were uncomfortable, far too soft, that’s a personal thing as everyone is different but these were on the extreme! Otherwise, we enjoyed our stay, the pools were great!
Katie
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

A great place to stay. Apartments are really large. Pool facilities fabulous. Staff have lots of information on activities to do in the area as well.
Linda
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The pool was amazing
Kate
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

What a little slice of paradise Pool Resort is! We thoroughly enjoyed our 7 day stay - leaving was so hard! The pool itself is stunning, the rooms are extremely well appointed and Brigid and Heather are just the most welcoming and lovely hosts. Can’t recommend this place more highly. It’s a little way out of the town centre, but the reliable local shuttles get you anywhere you need to go within the town. Perfect stay!
Read More
Kate
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Love the pools and cleaning staff are lovely Did not rate the body corporate guy sneaking around the back of unit taking photos of people if there towels were left hanging Very rude and arrogant man not great for bussiness
Plamen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Very clean and spacious rooms. Good location away from the noise. Direct access to the pool. Very well managed. Friendly and helpful staff. Once again credit to the manager and staff for the excellent service. I will highly recommend this facility. Thank you very much.
Lauren
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Beautiful pool stretching the length of the property. Some areas of property showing some wear and tear, but overall a pleasant place to stay.
Stacey
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

We loved our time at Pool. We would stay again in a heartbeat and really didn’t want to leave. Wonderful service, beautiful property. Exactly what we were looking for!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Pool Port Douglas

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: LOOI YUNG JOSHUA | Address: Room 5008, 5th Floor, 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved
8.8
Very Good
From 408 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

8.2

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pool Port Douglas

Number of reviews per page
20
40
Top reviews
Rory
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, large apartment and very well equipped.
Lara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

3 bedroom with plunge pool was stunning. The beds were comfortable and we had everything we could have hoped for. The apartment was clean, spacious and well stocked. The swimming pool was enormous and such a nice activity at any time day or night. Heather in reception was super friendly and offered so many helpful suggestions on eateries and activities. We were a party of 5 and stayed 7 nights.
Read More
Gregory
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The rooms is clean and staff are friendly.
Adriana
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

WHAT A PLACE.POOL WAS THE HIGHLIGHT.CLOSE TO EVERYRHING.
Matthew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great place to stay, very clean and great amenities.
Salvatore
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Two bedroom private pool with mountain view. Fantastic gorgeous apartment. The view of the golf course and mountains is stunning and peaceful. Your own pool shared with only 3 other apartments. Staff are amazing very welcoming and helpful Clean rooms, great kitchen for cooking your own meals and a spacious bathroom. Highly recommend this resort . 5+++ stars
Read More
Danielle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

⭐️⭐️⭐️⭐️⭐️ We had such an amazing stay at Pool Resort. Everything was clean, well looked after, and super comfortable from the moment we arrived. The pool area is honestly the standout – so relaxing and beautifully set up. The rooms were spacious, modern, and had everything we needed for a great stay. Big shout-out to Heather at reception, who was so friendly, knowledgeable, and helpful. She made check-in easy and gave us great tips, which really made a difference. Overall, it’s a fantastic place to stay whether you’re away with family or just looking for a relaxing getaway. We’d absolutely come back again.
Read More
Asha
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Personally, feel the rating of this resort shouldn't be 5 stars. Have recently stayed in places much better which all up costed us much less too. No real wow factor. Was immaculately clean but had issues with oven, hot water and zero shade in pool area. Photos online through 3rd party bookings were not accurate and neither was the pricing - making out like a massive saving was to be had which was not the case. Left feeling pretty underwhelmed, maybe just not our cup of tea.
Read More
Jong kil
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great for families!
Dianne
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Beautiful property, lovely staff, very nice pools-room was clean with ample space for the 3 of us. Can’t wait to head back-very special part of Australia.
Steve
icon-Family
Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean rooms, excellent staff and the pool was amazing!
Kristina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The plunge pool in our villa was amazing
Steve
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Overall very happy with resort. The staff were excellent, very helpful and super friendly! One small piece of feedback, the mattresses were uncomfortable, far too soft, that’s a personal thing as everyone is different but these were on the extreme! Otherwise, we enjoyed our stay, the pools were great!
Katie
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

A great place to stay. Apartments are really large. Pool facilities fabulous. Staff have lots of information on activities to do in the area as well.
Linda
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The pool was amazing
Kate
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

What a little slice of paradise Pool Resort is! We thoroughly enjoyed our 7 day stay - leaving was so hard! The pool itself is stunning, the rooms are extremely well appointed and Brigid and Heather are just the most welcoming and lovely hosts. Can’t recommend this place more highly. It’s a little way out of the town centre, but the reliable local shuttles get you anywhere you need to go within the town. Perfect stay!
Read More
Kate
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Love the pools and cleaning staff are lovely Did not rate the body corporate guy sneaking around the back of unit taking photos of people if there towels were left hanging Very rude and arrogant man not great for bussiness
Plamen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Very clean and spacious rooms. Good location away from the noise. Direct access to the pool. Very well managed. Friendly and helpful staff. Once again credit to the manager and staff for the excellent service. I will highly recommend this facility. Thank you very much.
Lauren
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Beautiful pool stretching the length of the property. Some areas of property showing some wear and tear, but overall a pleasant place to stay.
Stacey
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

We loved our time at Pool. We would stay again in a heartbeat and really didn’t want to leave. Wonderful service, beautiful property. Exactly what we were looking for!
Number of reviews per page
20
40