Melia Vienna

Wonderful staff and excellent restaurants and bar.

Sehr freundliches und hilfsbereites Personal an der Rezeption.

Highly recommended hotel with great access to city

Great hotel. Terrible eggs.

Parking is super frustrating and expensive, hard to find. The property used to be a 5 star place some years ago, but it's a bit run down now. The staff is excellent! Absolutely wonderful. Cleanliness was okay, not 5/5, but 4/5. Don't want to find another empty bottle left by a previous guest in my room in future. Walls should be painted. Breakfast was excellent, too. Thank you guys!

The bathroom door won’t close

Friendly and helpful staff

O hotel é muito bom, funcionários atenciosos, quarto limpo e espaçosos e roupa de cama impecável. O único detalhe que tenho a pontuar é o chuveiro que estava desregulado.

The surf was super friendly. The breakfast buffet was very good and they kept the rooms very tidy.

Breakfast menu needs to have chicken and beef options. Room needs new paint and new carpets.

Great hotel staff are brilliant room just need bit of maintenance as there was patch paint work and stains on carpet apart from that it was brilliant

Amazing room, with very helpful staff

Breakfast was nice but the coffee machine wasn't great. Room was great, comfortable and clean, but the fridge door didn't shut properly and the overhead shower clearly needed decalcifying, which suggests that maintenance is lacking.

Ok

Didn’t use the gym.

Didn’t use the gym.

Friendly front desk staff, nice room, comfortable bed and pillows.

My recent stay at Meliá Vienna was extremely disappointing and far below what I expect from a five-star hotel. From the start, there was a complete lack of flexibility and customer care. Despite informing the hotel at check-in that I had to shorten my stay due to a family emergency, my request not to be charged for the last night (out of 5 nights) was refused without consideration. The room itself had multiple issues: stained carpet, defective window shade, constant noise preventing sleep, and missing basic amenities (no coffee, tea, cups, or even consistent water service). Housekeeping was unreliable, and I often had to request cleaning multiple times. The most concerning incident happened on my last full day: after requesting room cleaning before leaving, I returned late in the evening to find the room untouched, with a note falsely claiming I had placed a “Do Not Disturb” sign on the door—when no such sign had even been available in my room. This was both unacceptable and deeply concerning. At one point, I was even asked to manage my own trash and offered bedsheets to make my own bed. Food service was equally disappointing: restaurant closures several days, long delays, dietary instructions ignored, and clear understaffing. Overall, the service, responsiveness, and attention to guests were far below expectations. I also left with a very uncomfortable feeling about how I was treated (as a Black woman of African origin), which is deeply concerning.

Brilliant. Everything was perfect

The hotel was very nice and 5 min walk to the train station that takes u to the city center in less than 10 mins