Maxx Phnom Penh Downtown

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9.0
/10
Exceptional
22 reviews

What Guests Say About Their Stay

naga n.

9.7
/ 10
I am surprised at how good this hotel is, totally amazed! The cleanliness, the hi-tech toilet, and it looks like a hotel endorsed by Xiaomi. Great curtain! Makes me want to install one at home. This is a hotel I will stay at during my next business trip. Great place.

Tran D. T.

9.7
/ 10
Very nice and I will be back! Service quality is very good!
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In the Area
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No.67, Street 105, Sangkat Beong Prolet, Boeng Prolit, Prampi Makara, Phnom Penh, Cambodia, 12258

Main Facilities

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This accommodation offers:
Children play area
Late check-out
Laundry service
Parking
Airport transfer
Restaurant
Luggage storage
Maxx Phnom Penh Downtown is a 4-star hotels that has been welcoming guests since 2020. It was previously known as Marco Polo Hotel Phnom Penh. The accommodation went through a renovation in 2024. Maxx Phnom Penh Downtown is part of HWorld APAC under H World International APAC Group. There are 116 rooms spread across 11 floors.
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What's around Maxx Phnom Penh Downtown

No.67, Street 105, Sangkat Beong Prolet, Boeng Prolit, Prampi Makara, Phnom Penh, Cambodia, 12258
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General Information

Maxx Phnom Penh Downtown is a 4-star hotels that has been welcoming guests since 2020. It was previously known as Marco Polo Hotel Phnom Penh. The accommodation went through a renovation in 2024. Maxx Phnom Penh Downtown is part of HWorld APAC under H World International APAC Group. There are 116 rooms spread across 11 floors.

Location

Located at No.67, Street 105, Sangkat Beong Prolet in Phnom Penh, Cambodia. Those looking to explore will find Wat Ounalom, Cannon Rifle Roundabout Park, and Km 9 Mosque nearby. Closest airport is Sân bay Quốc tế Phnôm Pênh, 8.082 km away from the accommodation.

Facilities & Amenities

Maxx Phnom Penh Downtown has Children play area, Late check-out, Laundry service, Parking, Airport transfer, and more. Rooms also come with TV and In-room safe.

Business Facilities

For guests traveling for work, Maxx Phnom Penh Downtown has Conference room and Meeting facilities available.

Dining

Guests can stop by the café.

Contact

Email: sotharat.chau@int.hworld.com
Phone number: +85523229999

All facilities in Maxx Phnom Penh Downtown

Facility

  • Children play area
Others Maxx Phnom Penh Downtown
Others

Guest Services

  • Laundry Service
  • 24-hour front desk
  • Front desk
  • 24-hour security
  • Early check-in
  • Late check-out
  • Luggage storage

Nearby Facilities

  • Beauty salon
  • Grocery store
  • Supermarket
  • Hair salon

Accommodation Facilities

  • Family room
  • Car park
  • Terrace
  • Smoking area

Public Facilities

  • Coffee/Tea in common areas
  • Elevator
  • Restaurant
  • Safety deposit box
  • Coffee shop

Transportation

  • Secure parking
  • Car hire

Meals & Dining

  • Café
  • Continental breakfast
  • Breakfast

Connectivity

  • Wi-Fi in public areas
  • Wi-Fi

Activity & Leisure

  • Children's play area

Accessibility

  • Wheelchair accessible
  • Accessible parking
  • In-room accessibility

Business Facilities

  • Meeting facilities
  • Printer
  • Conference room

Shuttle Service

  • Transfer service
  • Airport transfer

Accommodation Policy & General Information in Maxx Phnom Penh Downtown

Important Notice

Document Policy
Upon check-in, you are required to bring ID Card, Passport. The required documents can be in the form of soft copy.

Facility Notice
Business Facilities, Gym, Lobby, Restaurant / Bar open for limited number of guests per day from 1-3-2022 to 31-1-2023.

Deposit Policy
Deposit USD 100.00 is required upon check-in. The accommodation accepts cash, debit or credit card.

Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Required Documents

Upon check-in, you are required to bring ID Card, Passport. The required documents can be in the form of soft copy.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Maxx Phnom Penh Downtown
116
Number of floors in Maxx Phnom Penh Downtown
11
Another facilities in Maxx Phnom Penh Downtown
Laundry Service, 24-hour front desk, Front desk, 24-hour security, Early check-in

Frequently asked question in Maxx Phnom Penh Downtown

What is normal check-in & check-out time at Maxx Phnom Penh Downtown?
The standard check-in time at Maxx Phnom Penh Downtown is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Maxx Phnom Penh Downtown provide breakfast?
Yes, Maxx Phnom Penh Downtown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Maxx Phnom Penh Downtown?
Maxx Phnom Penh Downtown is a 4.0-star hotel.
How many floors does Maxx Phnom Penh Downtown have?
Maxx Phnom Penh Downtown has 11 floors.
How many rooms are available at Maxx Phnom Penh Downtown?
Maxx Phnom Penh Downtown has 116 rooms in total.
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More Reviews from Other Guests in Maxx Phnom Penh Downtown

9.0
Exceptional
From 22 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

8.7

Meal

8.8

Location

9.4

Service and Facilites

8.9

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Traveler Reviews Maxx Phnom Penh Downtown

Number of reviews per page
20
40
Customer reviews
H***h
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 90 week(s) ago
The reception staff were friendly and helpful. However, there was a lot of noise from the rooms next door and upstairs, like someone dropping something heavy on the floor.
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Accommodation's Reply
22 Feb 2025
Dear Valued Guest. Thank you for taking the time to share your detailed experience with us. Please accept my apology for any inconvenience. Thank you again for your feedback and I do hope to be able to welcome you back.
naga n.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 146 week(s) ago
I am surprised at how good this hotel is, totally amazed! The cleanliness, the hi-tech toilet, and it looks like a hotel endorsed by Xiaomi. Great curtain! Makes me want to install one at home. This is a hotel I will stay at during my next business trip. Great place.
1 people find it helpful
dang h. p.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 193 week(s) ago
打扫房间不太好,每天都没有刷马桶,没有打扫洗手台、没有整理好东西
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Accommodation's Reply
02 Mar 2023
Dear valued guest, Thank you for giving us a good rating and We appreciate that you took the time to share your feedback. we are looking forward to having you again in our hotel.
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Dao T. T. T.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 220 week(s) ago
I stayed in room 1111. From 12pm to 4pm I couldn't sleep. Unfortunately, the loud banging from upstairs echoed down, shaking my bed. I complained to the hotel but still no fix. I'm really tired and irritable. I want to change another room or tomorrow I will have to change hotel
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Accommodation's Reply
31 Aug 2022
Dear Hoang, Thank you for choosing Marco Polo Hotel. We appreciate that you took the time to share your feedback. A Deep apologized that we didn’t make a wonderful staying experience, we’ll keep improving and expect your next visit.
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Dao T. T. T.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 220 week(s) ago
Room 1111 is too noisy I can't sleep
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Accommodation's Reply
31 Aug 2022
Dear Hoang, Thank you for taking the time to share your detailed experience with us. Please accept my apology for any inconvenience. Thank you again for your feedback and We do hope to be able to welcome you back to Marco Polo Hotel.
Willen Dilla Regalado
icon-origin-TRAVELOKA
9.7
/10
Reviewed 227 week(s) ago
Very good accommodation, will be back again.
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Accommodation's Reply
02 Aug 2022
Thank you for giving us a perfect rating and good review for our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you back soon.
Iko P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 230 week(s) ago
Good location. They upgraded me to larger room. Nice and efficient room design and layout. Fancy toilet. Breakfast selection is not great. Overall good value for money.
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Accommodation's Reply
17 Jun 2022
Dear Iko, Thank you for your choosing at Marco Polo Hotel. We appreciate the feedback about your staycation. A deep apologized for the breakfast that you mentioned. We’ll keep improve and expecting your next visit. Best regards, Sotharat Chau
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Tran D. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 232 week(s) ago
Very nice and I will be back! Service quality is very good!
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Accommodation's Reply
03 Jun 2022
Dear Tran Dai Ton, Thank you for giving us a perfect rating and good review for our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you back soon. Best regard! Sotharat Chau
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