Pan Pacific Vancouver

Wow - So for being one of the “supposed” nicest properties to stay, here in Vancouver. I would have to call that a lie. To say that this stay was pleasurable would be a lie. Starting with the room service on Friday night. We ordered room service and we asked for a sandwich which the person said came with fries or salad. We didn’t want to eat fries or a salad (fibre) before the half marathon the next day, and asked if we could get rice on the side instead. The person who took our order over the phone said that would be fine. Then when I asked how long it would be, I was told 30 mins. The food arrived over an hour after we ordered and there a a salad on the tray. There was also a charge for the rice. This may not seem like a lot of money and it’s not, but it’s the fact that we were charged for it. And didn’t want the salad. We left that on the tray and didn’t even eat it. Food was cold, chicken on the sandwich was cold. Salmon (that we also ordered was also cold). Not a good start. Saturday morning we left our room at 6:15 to run the half marathon. We returned to our room at around 12pm and our room wasn’t cleaned, so after we took showers and started to recoup from running 21kms, I called the front desk and asked if this was something that could be done soon. I told them we were going to the hot tub to relax and the person who answered the phone said ok whatever, we will do it. We parked our car with valet, and our app showed it parked off property.

Great room. nice view. Location is excellent

Loved the location. Loved the size of our room. One of the best hotels I've ever stayed in!

It was good

This hotel is stunning and the location is perfect! I loved everything about our room and the views were amazing from our room. I will definitely stay here next time I’m in BC. I’ve also highly recommended this hotel to my family and friends.

Great spot close to everything downtown and transit.

Our room had not been dusted in a few days, neither shampoo or body wash bottles worked in the room. We were supposed to have had a $50.00 room credit, but after we ate breakfast we were told that wasn't part of the package. Very very disappointed, for the amount of money we spent for or room

Perfect location to stay before/after our cruise!

My on.y regret in staying at the Pan Pacific is not staying longer. What an amazing property, view, experience. The rooms are immaculate. The staff is attentive and warm. The location is prime time!

Very good

Perfect location for catching a cruise ship and water views. Our room was excellent, ovviously it was recently remodeled and updated. The public spaces a bit disappointing. They are quite dated and in need of a spacing up.

The room and staff were excellent. Great location to stay before boarding our cruise. A little pricey but not having to spend money on transportation because of the great location made it affordable.

The sauna is closet size and located in the change room so you cannot enjoy it with your family

N/A very nice property in a prime location.

This hotel was spectacular met all our expectations & more. All staff was professional & yet very friendly. Amenities were spot on would definitely stay here again without hesitation.

We really enjoyed our stay at the Pan Pacific. The room had an excellent view and the hotel lounge was beyond our expectations. We will book again for sure.

This hotel was a beautiful place to stay at. However it sucked that we weren’t able to use the hot tub due to maintenance. We drove 20+ hours to be on vacation here and it would’ve been nice to be able to use the hot tub and relax after all that driving.

Loved our stay here! The view from our room was amazing. Hotel staff were very friendly and helpful!

This place was a delightful surprise. My son told me that Pan Pacific was situated in a great location. When I arrived I was delighted. First it’s right next to the convention and walking distances to mist areas. The big plus was that it’s right next to and I mean within the building the cruise terminal, which I took. I was there during the World Cup so it was especially nice. The room was nice and big. Amenities were average. Make sure to book a room with the water view and not the city view. It’s well worth it.

The hotel was clean and the location was the best