Westward Inn & Suites

Cute little motel. Clean, easy access and easy access to Langley, Surrey etc

I booked this hotel and was running late getting there, when I called to let them know my arrival time would be roughly 11 PM. They told me that would be pushing it because the office didn’t stay open. The actual check-in times were only between 2 PM and 10 PM and then there’s nobody available to assist you with your check-in. I subsequently could not get there before the office closed and there was only a voicemail to say the office was closed. No hotel on the planet doesn’t have somebody to welcome their guests when they come in at 11 PM on a Friday night. This place is a joke and I would not risk spending money on a reservation. You can’t use without clear communication at the booking time or when I spoke to two staff members throughout the day that I had to be there before 10 PM.

tv was not working - we just used our lap top

Good experience ..... Well maintained

I was pleasantly surprised during my stay. The office staff were very helpful. Thanks! I guess the only drawback was some guy smoking pot outside. Really stinky. But other than that, we had a wonderful stay. Clean, lots of towels, comfy bed. I really appreciated our stay.

Stuff was friendly, but you need by itself very old, b

First, room is smaller than ad. Second, the cleaning was not satisfied. Third, the equipment such as: switch, faucet was broke. Fourth, the paint in washroom and wall was peeling and messy

The staff is very kind and quite possibly the most accommodating I have ever encountered in my years of travelling.

Great air conditioning. Comfy rooms. Great price

Old and worn down. A separate empty room in the back had a big hole in the ceiling with insulation hanging down. Not recommended.

I don’t think it’s a property to stay in with family. The rooms were smelly and bad. I like that I received my refund otherwise it would be a waste of money.

Nothing memorable, adequate room, beds and air conditioning.

You have to love the quiet at the hotel. Property is situated on a large lot with acres of parking. McDonald's and a&w next door.

Vieux, mais propre.

Very disappointing stay. The room was not clean, the property was poorly maintained, and the service was below expectations. I would not recommend staying here.

We’re happy with the price. The staff were nice. It was clean. The bed was comfortable. No coffee maker in the room. You can get coffee at the office. One extension cord to plug in our charger for our cellphones across from the bed. No outlets in reach anywhere else. The enamel on the tub was peeling off. The soap provided was super tiny. Right across the street from the motel is Willowbrook Mall.

Dated and not well maintained. I could hear through the walls. Walkable amenities nearby but a rough stay.

It was a nice hotel, close to public transportation and in a very safe place, good value for the money.

Lance was super hospitable and it was great bang for the buck.

Just a bit old.