The Ritz-Carlton, Beijing

The hotel was pleasant and located in a very ideal location easily accessible from main central airport. Definitely recommend for business trips.

The service was exceptional and especially the concierge Sky was amazing

I had a wonderful stay at the Ritz-Carlton Beijing. They were especially helpful in coordinating a private car service and the breakfast buffet was very good! Would recommend!

Hreat location, friendly staffs, spacious roo.,nice facility at location,

The staff was exceptional, from those in the breakfast cafeteria to the concierge staff and front desk. I was met with a warm greeting in the morning for breakfast and assisted with my needs for transportation from the front desk and the concierge staff. The hotel cleaning staff kept my room in a warm/welcoming condition the entire two weeks of my stay. I highly recommend this Ritz-Carlton. I also wish to extend my sincere appreciation to all the staff of the Ritz-Carlton.

Family friendly, staffs are all very nice

Great property

Comfortable / quite / lots of good restaurants

all the staff are very helpful, especially Sky Wang the Golden Key concierge. Victoria at the front desk was very helpful also. We highly recommend this hotel.

Staff service is not up to Ritz Carlton standards.

Hotel staffs were very friendly

This Ritz-Carlton has an aged feel, which in several ways adds to its charm and appeal. The breakfast was not at the level I was expecting, especially the coffee, but my room rate was quite affordable at the time of my stay. The outdoors view over the area was excellent and the room was clean and amenities to standard. After requesting ice and calling twice, it still took half an hour to receive the ice in our room, much longer than I was expecting. Most other aspects of this hotel were exceptional.

Everything was great! Comfortable bed and nice spa too!

The hotel is perfect from check in to check out. AmazIng customer service with attention paid to every detail. It is our favorite place to stay in Beijing and we come to celebrate special occasions as frequently as we can!

An incredible stay. The staff were so warm and friendly. The room was very spacious and the bed was probably one of the most comfortable I have slept in. Room Service was delicious and the breakfast was fantastic. I highly recommend anyone to stay here. I was very pleased and couldn't have asked for anything better!

This is my favorite hotel in the world! This is our second stay here as a family and everything was beyond perfect. We stayed here while running the Great Wall marathon and the wonderful general manager, Dale Parkington was waiting for us in the lobby upon our return to offer congratulations! My 10 year old son loves the toiletries at the Ritz Carlton and Julia had a special basket made up for him with all the lotion, shampoo and conditioner a child could want! The best part was the brilliant personalized card they made using a photo of our family from our last stay, welcoming us back. This personalized touch is in addition to the gorgeous rooms, spa, restaurants etc... we will be back for our son’s 11th birthday, and wouldn’t stay anywhere else. Thank you!!

Unique in the category. Never experienced such great hospitality.

Very nice location, very good food and professional staff

Beautiful hotel

This hotel is very dated and needs renovation. Stayed in a Carlton Suite, and it was spacious but felt old and outdated. TVs were so old and had only about 15 channels. The hallways and room had a moldy smell. Staff was nice, and helpful. Club lounge had a nice variety and so did the breakfast. I hope they plan a renovation soon!