Gem Strathmore Hotel

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8.2
/10
Very Good
1,002 reviews

What Guests Say About Their Stay

Robert

10.0
/ 10
Enchanting place. Room was small by my standards, but comfortable enough and well supplied with everything needed. Breakfast was incredible, though very pricey.

Sushma

10.0
/ 10
The hotel is also only a few minutes’ walk from Gloucester Road Underground Station, making it easy to reach attractions such as Buckingham Palace, Big Ben, Tower of London, and the London Eye.

Patricia

10.0
/ 10
The property was beautiful and the staff were very helpful. The breakfast menu was excellent and the bar area was very welcoming.
In the Area
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41 Queens Gate Gardens, Kensington, Central London, London, England, SW7 5NB

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Gem Strathmore Hotel is located in area / city Kensington. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Gem Strathmore Hotel

41 Queens Gate Gardens, Kensington, Central London, London, England, SW7 5NB
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Lobby Gem Strathmore Hotel
Lobby 2 Gem Strathmore Hotel

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General
Near Natural History Museum

Location
Located in London (London City Centre), Gem Strathmore Hotel is within a 10-minute walk of Victoria and Albert Museum and Science Museum. This hotel is 0.7 mi (1.2 km) from Hyde Park and 0.9 mi (1.4 km) from Kensington Palace.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Cromwell Road - 0.2 km / 0.1 mi
Imperial College London - 0.4 km / 0.2 mi
Natural History Museum - 0.4 km / 0.3 mi
Science Museum - 0.8 km / 0.5 mi
Victoria and Albert Museum - 0.8 km / 0.5 mi
Kensington High Street - 0.8 km / 0.5 mi
Kensington Gardens - 0.8 km / 0.5 mi
Royal Albert Hall - 1 km / 0.6 mi
Hyde Park - 1.2 km / 0.7 mi
Harrods - 1.4 km / 0.9 mi
Kensington Palace - 1.5 km / 0.9 mi
King's Road - 1.6 km / 1 mi
Sloane Square - 2.1 km / 1.3 mi
Olympia Events - 2.3 km / 1.4 mi
Hyde Park Corner - 2.4 km / 1.5 mi

The nearest airports are:
London City Airport (LCY) - 18.4 km / 11.5 mi
Heathrow Airport (LHR) - 23.4 km / 14.5 mi
Gatwick Airport (LGW) - 91.1 km / 56.6 mi
Luton Airport (LTN) - 60.8 km / 37.8 mi
Farnborough (FAB) - 59.5 km / 37 mi

The preferred airport for Gem Strathmore Hotel is Heathrow Airport (LHR).

Facilities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby.

Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.

Rooms
Stay in one of 77 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Gem Strathmore Hotel

Bar, Cafe and Lounge Gem Strathmore Hotel
Bar, Cafe and Lounge
Functional Hall Gem Strathmore Hotel
Functional Hall
Common Space Gem Strathmore Hotel
Common Space
Lobby Gem Strathmore Hotel
Lobby
Exterior Gem Strathmore Hotel
Exterior

Kids and Pets

  • Babysitting

Things to Do

  • Romantic proposal packages
  • Library

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet

Accessibilty

  • Accessibility equipment
  • Disabled access friendly

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities

Nearby Facilities

  • Laundry

Accommodation Policy & General Information in Gem Strathmore Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

  • Fee for English breakfast: approximately GBP 24.50 for adults and GBP 24.50 for children
  • Early check-in fee: GBP 24 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, No rollaway/extra beds available, Cashless transactions are available, Essential workers only - NO, Guest will receive an email before arrival 48 hours, Guests will receive an email with special check-in instructions, No elevators

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Gem Strathmore Hotel
77
Number of floors in Gem Strathmore Hotel
5
Another facilities in Gem Strathmore Hotel
Babysitting, Romantic proposal packages, Library, Breakfast, Snack bar

Frequently asked question in Gem Strathmore Hotel

What are available facilities at Gem Strathmore Hotel?
There are top facilites at Gem Strathmore Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Gem Strathmore Hotel?
The standard check-in time at Gem Strathmore Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Gem Strathmore Hotel provide breakfast?
Yes, Gem Strathmore Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Gem Strathmore Hotel?
Gem Strathmore Hotel is a 4.0-star hotel.
How many floors does Gem Strathmore Hotel have?
Gem Strathmore Hotel has 5 floors.
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More Reviews from Other Guests in Gem Strathmore Hotel

8.2
Very Good
From 1,002 reviews
Cleanliness

8.8

Room Comfort

7.8

Service and Facilites

8.8

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Traveler Reviews Gem Strathmore Hotel

Number of reviews per page
20
40
Top reviews
Claire
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I don't usually write a bad review but I feel a bit ripped off on this occasion. It is not the cheapest hotel and so I was expecting a bit more. The room was miniscule for 2 people, almost impossible for both of us to be active at once. The beds were very hard, as were the pillows. The one lift is very small and slow. I would not say this was a comfortable stay and I would not stay here again.
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Robert
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Enchanting place. Room was small by my standards, but comfortable enough and well supplied with everything needed. Breakfast was incredible, though very pricey.
Sushma
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel is also only a few minutes’ walk from Gloucester Road Underground Station, making it easy to reach attractions such as Buckingham Palace, Big Ben, Tower of London, and the London Eye.
Jane
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The best part about this hotel is the staff who go out of their way to make sure you are comfortable, your needs are met and you enjoy your stay. To a person they were wonderful- even when they had to deal with cranky travelers who were tired and hot. The other good thing is the location- it is very close to the Tube, coffee shops, restaurants, Hyde Park and other centrally located attractions, especially if you don't mind walking a bit. The single room was really small; smaller than it looked in the on-line photos. It was comfortable enough and not a place where I spent a lot of time, still be ready for a tight space if you stay here. The hotel also looks like it could use a bit of refresh; especially the carpets. Although rated 4 star, I would consider the Gem Strathmore a 3 star hotel. If I had booked it as such, my expectations would have been a lower.
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Dennis
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

So we arrived on a very hot day, to find, our window open letting in warm air and the air-conditioning not going below 19 degrees. The receptionist explained that the air-conditioning was fitted that day and required time to cool down. As we were going out to eat, we agreed, to see if it was cool enough then we would stay in the room. We got back, after a few hours, to find nothing had changed; reluctantly the receptionist managed to find us a room with the air-conditioning working. It was a more superior room, to the one we were first given, the only problem was that when we turned off the lights it also turned off the air conditioning. We had to spend the night with lights on just so the air conditioning worked. When we explained this to the hotel reception the, following morning, they didn't believe what we were saying. They sent up the hotel maintenance person, who saw for himself that we were telling the truth.
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stacey
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel was pleasant and in good location, rooms decent but didn’t really see any benefit of booking a upgraded room, massive issue we had was heat wave with no air con and windows don’t really open, it was hard to get any sleep, so I would stay in the winter but prob not in height of summer! Staff were lovely and helpful!
Vanessa
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very comfortable, clean hotel in perfect location within walking distance to our event. Plenty of choice for breakfast both continental and full English! Staff very friendly too! Particularly welcomed a fan in our room, an air con unit in the bar area and free cooled water on tap as the hot weather made its way in!
Jenn
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

no a/c and asked to pay upon check-in
Moira
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

No Issue with staff, or cleanliness. The room was very small for 3 days. At the foot of the bed there was 6 inches and post came in which created a hazard (stubbed toes). The bathroom was tiny could not swing a cat and in the hot weather little air to circulate. Should not be a double room and is not a superior room. Location good
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Helen
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hotel.a wee bit dated. We had booked a superior twin. Our room was very small and the bathroom was too. Breakfast was adequate. For the price we paid it was a little disappointing. Staff were lovely and helpful.
Paul
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Breakfast was poor. Went down for hot buffet breakfast at 9:30 and there was nothing left. When I queried they said it would be a few minutes. After waiting 20 mins we decided to leave and went out for breakfast. The top shelf within the wardrobe was very dusty as I discovered when I went to put on an item of clothing to go out. I then had to change my item of clothing.
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Michael
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel is under renovation, they are installing air conditioning, so it was a little noisy during the day. Room was not available upon arrival due to construction. Hotel was okay for the price considering the location. Other hotels in the area are 2-3 times more. Shout out to the cleaning staff, they were great.
Glen
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Top floor in a London summer with no air con…. Windows open, sirens and cars all night. Won’t be staying again!
Candice
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This hotel is beautiful, historic, clean, and the surroundings are lovely. I wanted an attractive Kensington location near an iconic looking tube station which had access to the best lines for taking in the top sites. I also was looking for a room large enough for myself, husband, & 2 adult kids. This hotel hit every mark. Our room had a queen size bed and 2 twins. Room was not only attractive, but large. Definitely not easy to find in an older location. Here were the only drawbacks: London was having a heatwave. Only 80 F, which is a nice day to an American. But we were on 4th floor and AC is uncommon in the UK. Even the British Museum was hot. The hotel provided us two fans, one of which worked well. We were told they were putting in AC next year so that will be awesome. Reviews noted the very small/slow elevator. But at least there is one! Only other issue, which was surprising, was that there were only 3 outlets in the whole room, all in the same location (one was for their coffee pot). They provided us with a power strip but that meant, all phones, cpap, fans, hair tools, etc were all in one spot. Would have been nice to have phones nearby and fans spread out. We stayed in many hotels and even hostels across the UK which had convenient outlets for each bed. Perhaps its because of the buildings age? Can't handle the output? In any case, we would definitely stay here again. It hit the most important marks. Staff was also very helpful and friendly.
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Gillian
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Paid a lot of money for a “superior double” and it was the smallest room we’ve ever stayed in. Literally 6 inches at the bottom of the bed and a tv on that wall to negotiate. I get this is London but this would be a small single at best. There were also boxed in pipes to negotiate whilst trying to squeeze through the 6 inches gap. Stubbed my toes a few times in the night ! The bed was very firm and the pillows flat foam. Did ask for some different pillows but they never arrived. Don’t usually write reviews but feel this needed saying. Can’t fault the location though. 5 mins from Gloucester rd tube and 15 min walk to the Albert hall/ 5 mins to natural history museum.
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Carmel
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Maybe some grab handles in bathroom...eg....shower areas...
Carole
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff are very polite and helpful. The rooms need an update - decoration wise.
Joanne
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

It's a lovely old London hotel is a beautiful and great location. The staff are brilliant and so helpful. We went in the heatwave, which was a problem as there's no air conditioning and for safety our window on the 4th floor didn't open very far. The staff did what they could, closed the curtains put the fan on brought round cold water. You could get ice from the bar. But it was a struggle to sleep. I would visit again but check the weather first.
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Peter Denoon
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good location for Albert hall etc. Fairly quiet surroundings. Room just too small for two people. Couldn't walk around end of bed. No space for bags. OK for single. Not good enough for the price paid.
Paul
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

It was very hot in London so the hotel had fans in rooms rather than air conditioning but due to the age and presentation of the building this can be understood. The staff were very friendly although the bar was very slow in serving and the lounge bar area is quite small for the number of guests, but everyone congregated in there due to the air conditioning portable units. The main unfortunate thing was when we woke and wanted to make a cup of tea the mugs were still dirty from previous guests. We did tell reception on route to breakfast but they had not been replaced by the time we checked out. Our room was quite small as was the shower, but overall the hotel is a lovely old building ideally situated for a trip to the Albert Hall and the Kensington area.
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Number of reviews per page
20
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Exterior 4 Gem Strathmore Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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