Grosvenor House Suites

Service Apartment
8.6
/10
Very Good
60 reviews

What Guests Say About Their Stay

ABDULAZIZ

10.0
/ 10
Concierge were quite friendly specifically Paolo from Italy. Moreover, reception was helpful and provide me with late checkout.

Thamer

10.0
/ 10
Amazing staff and service, great location, all the staff were helpful specially Loubna at the reception and all of the Concierge staff. They will make you feel as part of a family

Fatma

10.0
/ 10
Very secure and top notch service! Access to the hotel is only for staying guests and their visitors.
In the Area
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Park Lane, (corner of Mount Street), City of Westminster, Mayfair, London, England, W1K 7TN

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
Grosvenor House Suites is located in area / city Mayfair. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grosvenor House Suites

Park Lane, (corner of Mount Street), City of Westminster, Mayfair, London, England, W1K 7TN
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Lobby Grosvenor House Suites
Lobby 2 Grosvenor House Suites

Discover More About Grosvenor House Suites

General


Near Marble Arch

Location


With a stay at Grosvenor House Suites in London (London City Centre), you'll be steps from Hyde Park and 7 minutes by foot from Marble Arch. This luxury aparthotel is 0.5 mi (0.8 km) from Piccadilly and 0.8 mi (1.3 km) from Oxford Street.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Park Lane - 0.1 km / 0.1 mi
Hyde Park - 0.2 km / 0.1 mi
Marble Arch - 0.6 km / 0.4 mi
Selfridges - 0.8 km / 0.5 mi
Piccadilly - 0.8 km / 0.5 mi
Hyde Park Corner - 0.9 km / 0.5 mi
Green Park - 0.9 km / 0.5 mi
Baker Street - 1.1 km / 0.7 mi
Bond Street - 1.2 km / 0.7 mi
Oxford Street - 1.3 km / 0.8 mi
Kensington Gardens - 1.3 km / 0.8 mi
Regent Street - 1.3 km / 0.8 mi
London Palladium Theatre - 1.4 km / 0.9 mi
Oxford Circus - 1.4 km / 0.9 mi
Buckingham Palace - 1.5 km / 0.9 mi

The nearest airports are:
London City Airport (LCY) - 18.5 km / 11.5 mi
Heathrow Airport (LHR) - 26.2 km / 16.3 mi
Gatwick Airport (LGW) - 66.5 km / 41.3 mi
Luton Airport (LTN) - 53.6 km / 33.3 mi
Stansted Airport (STN) - 66.8 km / 41.5 mi

Renovations


The property will be renovating from January 7 2026 to November 30 2026 (completion date subject to change). The following areas are affected:

  • Exterior
  • Select guestrooms
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Facilities


Take advantage of recreation opportunities including a 24-hour fitness center and bicycles to rent. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk.

Dining


Take advantage of the aparthotel's 24-hour room service. Full breakfasts are available daily from 7 AM to 11 AM for a fee.

Rooms


Make yourself at home in one of the 129 guestrooms, featuring kitchens with refrigerators and ovens. 51-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.

All facilities in Grosvenor House Suites

Entertainment Facility Grosvenor House Suites
Entertainment Facility
Fitness Center Grosvenor House Suites
Fitness Center
Common Space Grosvenor House Suites
Common Space
Lobby Grosvenor House Suites
Lobby
Exterior Grosvenor House Suites
Exterior

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Fitness center
  • Picnic area
  • Spa

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Transportation

  • Valet parking
  • Bicycle rental

Kids and Pets

  • Babysitting

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Fireplace in lobby

Accommodation Policy & General Information in Grosvenor House Suites

Important Note
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

  • Fee for full breakfast: approximately GBP 42 to 42 for adults, and GBP 16 to 16 for children
  • Valet parking fee: GBP 75 per day
  • Pet fee: GBP 18 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 96.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Only Dogs Cats Allowed

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, Green Key (Foundation for Environmental Education), Cashless transactions are available, Contactless check-in is available, Essential workers only - NO, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grosvenor House Suites
129
Number of floors in Grosvenor House Suites
7
Another facilities in Grosvenor House Suites
Laundry service, Luggage storage, Express check-out, Porter, Multilingual staff

Frequently asked question in Grosvenor House Suites

What are available facilities at Grosvenor House Suites?
There are top facilites at Grosvenor House Suites such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grosvenor House Suites?
The standard check-in time at Grosvenor House Suites is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Grosvenor House Suites provide breakfast?
Yes, Grosvenor House Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grosvenor House Suites?
Grosvenor House Suites is a 5.0-star hotel.
How many floors does Grosvenor House Suites have?
Grosvenor House Suites has 7 floors.
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More Reviews from Other Guests in Grosvenor House Suites

8.6
Very Good
From 60 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

7.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grosvenor House Suites

Number of reviews per page
20
40
Top reviews
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Spacious suites, excellent staff, very good breakfast included
Adel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

Very quiet, helpful stuff .
David
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 185 week(s) ago

Expedia Group verified review

Nice location
ABDULAZIZ
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 325 week(s) ago

Hotels.com verified review

Concierge were quite friendly specifically Paolo from Italy. Moreover, reception was helpful and provide me with late checkout.
Omar
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 339 week(s) ago

Hotels.com verified review

The hotel has a great location. But I did not like the breakfast system, my reservation was including the breakfast but I paid extra cash in check out. In general I’m a big fan of Jumeirah hotels, however I will not stay at the Grosvenor hotel again. I felt I paid a big amount of money for nothing. Sorry but this is my feelings.
Read More
Thamer
10.0
/10
Reviewed 374 week(s) ago

Hotels.com verified review

Amazing staff and service, great location, all the staff were helpful specially Loubna at the reception and all of the Concierge staff. They will make you feel as part of a family
MOHAMMED
icon-Family
Family
6.0
/10
Reviewed 405 week(s) ago

Hotels.com verified review

Really nice hotel I liked everything except that I booked park view and didn’t get it.
Arnaldo
icon-with Partner
with Partner
8.0
/10
Reviewed 418 week(s) ago

Hotels.com verified review

All very good except for the fact that a man came in our room with a "NON DISTURB" sign in the door. My wife was in bed and had to scream... In my view, for the price they charge, the restaurant should have more well prepared professionals even if they are quite nice and polite. Having said that, I still would return as the facilities and location are wonderful. I am sure the management will do their utmost to correct the problems.
Read More
Verified traveler
8.0
/10
Reviewed 470 week(s) ago

Expedia Group verified review

Having spent most of the month of May travelling across three continents I wanted a hotel with a "home away from home" feel and my usual spots were fully booked. I chose the Grosvenor House suites and it ticked all the boxes particularly in respect of the excellent guest service, value for money, centrality of location and spaciousness. We were upgraded to a well stocked, light and airy 2 Bedroom apartment which was cleaned daily and refreshed every evening. Would have loved a room overlooking the park but I guess you cannot have everything!
Read More
VICTOR
icon-with Partner
with Partner
10.0
/10
Reviewed 471 week(s) ago

Hotels.com verified review

EXCELLENT!!!
Raghunandan
6.0
/10
Reviewed 472 week(s) ago

Hotels.com verified review

Room Service was extremely expensive one pasta was £30 pounds. It's more like 7 star prices but unheard of by them as well. Mini bar bill of 6 non alcoholic things was £81.
Fatma
10.0
/10
Reviewed 480 week(s) ago

Hotels.com verified review

Very secure and top notch service! Access to the hotel is only for staying guests and their visitors.
Sarah
icon-Family
Family
10.0
/10
Reviewed 493 week(s) ago

Hotels.com verified review

Amazing hotel and service
Marcia
icon-Family
Family
10.0
/10
Reviewed 496 week(s) ago

Expedia Group verified review

Our beautiful accommodations and the exceptional service from hotel staff made this the memorable time in London we had hoped for on this special birthday trip with family. This was our second time staying at the Grosvenor House Suites and we will always return when in London. They make it feel like home!
David
10.0
/10
Reviewed 497 week(s) ago

Expedia Group verified review

Big rooms, view over the park (pay for the park view room), extraordinary staff, super convenient location, simple but critical amenities (washer dryer!) and service, service, service. If you're on business, brought the family and are there for a week plus, there is no better value in London. Truly a place where a high price delivers a higher return.
Read More
Reema
icon-Family
Family
10.0
/10
Reviewed 497 week(s) ago

Hotels.com verified review

Staff were excellent And did an amazing job keeping us comfortable throughout our stay, they are extremely helpful and friendly from the doorman all the way to anyone we encountered
mubarak
icon-Family
Family
6.0
/10
Reviewed 502 week(s) ago

Hotels.com verified review

It has great although the furniture is not soo clean
far beyond...
10.0
/10
Reviewed 506 week(s) ago

Expedia Group verified review

I have the distinct impression this place was intended for middle-eastern dignitaries rather than eccentric U.S. toursists like me. No lie -- the place looks like something Tom Cruise would be breaking into in a Mission Impossible film. Wildly modern with high-tech security and all manner of convenience. I unexpectedly wound up with a massive 2-bedroom penthouse suite with a private terrace overlooking Hyde Park. Totally cool!
Read More
Fatma
8.0
/10
Reviewed 523 week(s) ago

Hotels.com verified review

I have stayed in their one bedroom apartment before and had a great experience so I decided to stay again. This hotel is pricey, therefore I opted to stay in a studio apartment as I was alone and on a business trip. The first thing that surprised me was the studio is significantly smaller from the one bedroom apartment I had stayed in before but still as a size it is much better than other 5 star hotels in London, maybe they should reduce the furniture in the room as it is significantly adding up space without benefit. I mean if I am staying in a Studio that is meant for two people only, why do they have a huge four chaired dinning table in the middle of the room? This time around there were some glitches, like the do not disturb sign went on and got stuck and it took them two days to fix it, I had to go twice to reception so that they can service my room with the DND sign on. Also, one blind started acting weird and was automatically opening by itself (it is electrical) suddenly in the middle of the night. My room was overlooking the indoor lobby/foyer of the hotel and only one level above so it felt very exposed as the blind went up and anyone can see inside the room from the big windows. Anyhow, with all this, I am generally pleased. The staff is nice and caring, the furniture is modern and rooms/bathrooms are very well kept. I would definitely stay here again!
Read More
Verified traveler
4.0
/10
Reviewed 524 week(s) ago

Hotels.com verified review

Bed sheets smell bad, room service not tasty
Number of reviews per page
20
40

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Exterior 4 Grosvenor House Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Copyright © 2026 Traveloka. All rights reserved
8.6
Very Good
From 60 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

7.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grosvenor House Suites

Number of reviews per page
20
40
Top reviews
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Spacious suites, excellent staff, very good breakfast included
Adel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

Very quiet, helpful stuff .
David
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 185 week(s) ago

Expedia Group verified review

Nice location
ABDULAZIZ
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 325 week(s) ago

Hotels.com verified review

Concierge were quite friendly specifically Paolo from Italy. Moreover, reception was helpful and provide me with late checkout.
Omar
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 339 week(s) ago

Hotels.com verified review

The hotel has a great location. But I did not like the breakfast system, my reservation was including the breakfast but I paid extra cash in check out. In general I’m a big fan of Jumeirah hotels, however I will not stay at the Grosvenor hotel again. I felt I paid a big amount of money for nothing. Sorry but this is my feelings.
Read More
Thamer
10.0
/10
Reviewed 374 week(s) ago

Hotels.com verified review

Amazing staff and service, great location, all the staff were helpful specially Loubna at the reception and all of the Concierge staff. They will make you feel as part of a family
MOHAMMED
icon-Family
Family
6.0
/10
Reviewed 405 week(s) ago

Hotels.com verified review

Really nice hotel I liked everything except that I booked park view and didn’t get it.
Arnaldo
icon-with Partner
with Partner
8.0
/10
Reviewed 418 week(s) ago

Hotels.com verified review

All very good except for the fact that a man came in our room with a "NON DISTURB" sign in the door. My wife was in bed and had to scream... In my view, for the price they charge, the restaurant should have more well prepared professionals even if they are quite nice and polite. Having said that, I still would return as the facilities and location are wonderful. I am sure the management will do their utmost to correct the problems.
Read More
Verified traveler
8.0
/10
Reviewed 470 week(s) ago

Expedia Group verified review

Having spent most of the month of May travelling across three continents I wanted a hotel with a "home away from home" feel and my usual spots were fully booked. I chose the Grosvenor House suites and it ticked all the boxes particularly in respect of the excellent guest service, value for money, centrality of location and spaciousness. We were upgraded to a well stocked, light and airy 2 Bedroom apartment which was cleaned daily and refreshed every evening. Would have loved a room overlooking the park but I guess you cannot have everything!
Read More
VICTOR
icon-with Partner
with Partner
10.0
/10
Reviewed 471 week(s) ago

Hotels.com verified review

EXCELLENT!!!
Raghunandan
6.0
/10
Reviewed 472 week(s) ago

Hotels.com verified review

Room Service was extremely expensive one pasta was £30 pounds. It's more like 7 star prices but unheard of by them as well. Mini bar bill of 6 non alcoholic things was £81.
Fatma
10.0
/10
Reviewed 480 week(s) ago

Hotels.com verified review

Very secure and top notch service! Access to the hotel is only for staying guests and their visitors.
Sarah
icon-Family
Family
10.0
/10
Reviewed 493 week(s) ago

Hotels.com verified review

Amazing hotel and service
Marcia
icon-Family
Family
10.0
/10
Reviewed 496 week(s) ago

Expedia Group verified review

Our beautiful accommodations and the exceptional service from hotel staff made this the memorable time in London we had hoped for on this special birthday trip with family. This was our second time staying at the Grosvenor House Suites and we will always return when in London. They make it feel like home!
David
10.0
/10
Reviewed 497 week(s) ago

Expedia Group verified review

Big rooms, view over the park (pay for the park view room), extraordinary staff, super convenient location, simple but critical amenities (washer dryer!) and service, service, service. If you're on business, brought the family and are there for a week plus, there is no better value in London. Truly a place where a high price delivers a higher return.
Read More
Reema
icon-Family
Family
10.0
/10
Reviewed 497 week(s) ago

Hotels.com verified review

Staff were excellent And did an amazing job keeping us comfortable throughout our stay, they are extremely helpful and friendly from the doorman all the way to anyone we encountered
mubarak
icon-Family
Family
6.0
/10
Reviewed 502 week(s) ago

Hotels.com verified review

It has great although the furniture is not soo clean
far beyond...
10.0
/10
Reviewed 506 week(s) ago

Expedia Group verified review

I have the distinct impression this place was intended for middle-eastern dignitaries rather than eccentric U.S. toursists like me. No lie -- the place looks like something Tom Cruise would be breaking into in a Mission Impossible film. Wildly modern with high-tech security and all manner of convenience. I unexpectedly wound up with a massive 2-bedroom penthouse suite with a private terrace overlooking Hyde Park. Totally cool!
Read More
Fatma
8.0
/10
Reviewed 523 week(s) ago

Hotels.com verified review

I have stayed in their one bedroom apartment before and had a great experience so I decided to stay again. This hotel is pricey, therefore I opted to stay in a studio apartment as I was alone and on a business trip. The first thing that surprised me was the studio is significantly smaller from the one bedroom apartment I had stayed in before but still as a size it is much better than other 5 star hotels in London, maybe they should reduce the furniture in the room as it is significantly adding up space without benefit. I mean if I am staying in a Studio that is meant for two people only, why do they have a huge four chaired dinning table in the middle of the room? This time around there were some glitches, like the do not disturb sign went on and got stuck and it took them two days to fix it, I had to go twice to reception so that they can service my room with the DND sign on. Also, one blind started acting weird and was automatically opening by itself (it is electrical) suddenly in the middle of the night. My room was overlooking the indoor lobby/foyer of the hotel and only one level above so it felt very exposed as the blind went up and anyone can see inside the room from the big windows. Anyhow, with all this, I am generally pleased. The staff is nice and caring, the furniture is modern and rooms/bathrooms are very well kept. I would definitely stay here again!
Read More
Verified traveler
4.0
/10
Reviewed 524 week(s) ago

Hotels.com verified review

Bed sheets smell bad, room service not tasty
Number of reviews per page
20
40