Pinewood Camping Pods - At Port Lympne Reserve

Good experience, really enjoyed our stay. We had the shared bathroom and toilet, they were ok, could be cleaner. The room was good, good size. The safari was amazing, the food was great.

We stayed in a Pinewood pod, and while the size and amenities were as expected, we were particularly disappointed by the cleanliness. There were visible signs of damp and black mold on the wood and various areas of the pod. Whether these had been cleaned or not, they were still noticeable and concerning. The real issue, however, came when we were getting ready for bed. After putting our son to sleep, we prepared our own beds and were shocked by what we found. The quilt and pillow for the futon were dirty, with visible mud marks from shoes. While I tried to be open-minded about this, what we discovered next was unacceptable. When pulling back the sheets on the other single bed, we found a pair of little girl’s pajama trousers—clear evidence that the bed had been made up but not cleaned. The safari experience itself is a real treat, but Port Lympne is slipping when it comes to its overnight accommodations. Given the price paid for a single night, the lack of attention to cleanliness was both surprising and disappointing.

The pod was Cody and warm. We loved being so close to the lions and hearing them roar ! My family and I loved the whole adventure !

Excellent stay at Port Lympne and worth a visit for a stay in the wild. Well managed location and great support from Melanie at check in and throughout.

The stay is brilliant - waking up with the lions roaring and even going throughout the night (which did scare our 2yo!) was amazing. we would definitely upgrade to a lodge where you get a golf buggy next time as the zoo is difficult to get round on foot as it’s so hilly. Also the sofa bed which is the double bed (alongside 2 singles) is unbelievably uncomfortable - I’m talking the worst nights sleep on a rock hard surface! The pod is also tiny so it is a tight squeeze and the sofa bed once downtotally blocks the front door

Lovely stay with very friendly and polite staff - very clean and comfortable surroundings. Only caveat is that it’s not the most baby friendly if you are travelling alone with a baby & the Accomadation I had did not have a fridge.

A fantastic get away from London. So relaxing. Staff so friendly. Everything was so easy and well organised. Walking in the evening was so peaceful. One thing, I forgot a hygiene item but there is no shop for essentials. But of course staff supplied item free of charge.

pillows poor? didn’t tell us where toilets where. would to had option to hire golf cart

This was the best experience ever I booked this for my husbands birthday he loved it so much he said it was like staying in the jungle hearing the lions roar it’s magical the pinewood lodge was lovely and cosy we loved our stay thank you so much and it the price was well worth it I would highly recommend.

Our stay included access to the park for 2 days with the safari excursion. Our pod was ready at the time stated and was clean and tidy. They provided all bedding, towels and a bag of marshmallows for the fire pit. All staff were friendly and very helpful. We ate at Babydoll’s in the evening and food was delicious… only down side is snack food and drinks in the cafes are quite expensive, I don’t think they need to be that pricey. Overall we loved it and would love to go back.

Everything was beautiful the staff were amazing. Definitely an amazing experience loved it

The shared bathrooms were very dirty and tired and I didn't expect that for the price

Fantastic! The staff were amazing. Clean and tidy. Lovely setting and the children loved it!

Nice experience in the camping pods with two lions outside. Kids can observe the lions in the dusk.

I took my partner for his birthday and we had the most amazing time. The staff were friendly and helpful and the accommodation was clean with some lovely extra touches.