What do past guests say about The Swan Hotel?

The Swan Hotel is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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The Swan Hotel

Name: The Swan Hotel
Address: High Street 1, Lavenham, Lavenham, Babergh District, Suffolk, England, CO10 9QA, High Street 1, CO10 9QA, England
Rating: 9.2

Hotels

9.2

/10

Exceptional

413 reviews

What Guests Say About Their Stay

Patrick

10.0

/ 10

Some brilliant staff, some probably new staff but on average very good staff. Good food.

Pauline

10.0

/ 10

This is a beautiful hotel , with so many original features . It was clean and the staff were amazing . Especially Julia on reception , Pedro and Junior in the Gallery restaurant , which serves Michelin quality dishes . This is our go to place whenever we are visiting Lavenham .

Lucy

10.0

/ 10

A really wonderful stay at The Swan. Can’t fault a thing. Lovely, friendly staff, beautiful bedroom, great dining and bar, lots of great lounge areas and garden seating, and a super spa too. We will definitely be back - thank you!

In the Area

See Map

High Street 1, Lavenham, Lavenham, Babergh District, Suffolk, England, CO10 9QA

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

The Swan Hotel is located in area / city Lavenham. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in The Swan Hotel

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What's around The Swan Hotel

High Street 1, Lavenham, Lavenham, Babergh District, Suffolk, England, CO10 9QA

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General

Near Little Hall Lavenham

Location

When you stay at The Swan Hotel in Sudbury, you'll be in the historical district, just steps from Little Hall Lavenham and Corpus Christi Guildhall. This spa hotel is 0.5 mi (0.7 km) from Church of Saint Peter and Saint Paul and 4.4 mi (7.1 km) from Lavenham Falconry.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Little Hall Lavenham - 0.3 km / 0.2 mi
Corpus Christi Guildhall - 0.3 km / 0.2 mi
Church of Saint Peter and Saint Paul - 0.7 km / 0.4 mi
Lavenham Falconry - 7.1 km / 4.4 mi
Long Melford Heritage Centre - 7.5 km / 4.6 mi
Melford Hall - 7.8 km / 4.9 mi
Holy Trinity Church - 8.4 km / 5.2 mi
Kentwell Hall - 10.2 km / 6.3 mi
Sudbury Water Meadows - 10.6 km / 6.6 mi
Kingfisher Leisure Centre - 11.9 km / 7.4 mi
Gainsborough's House - 11.9 km / 7.4 mi
Great Cornard Country Park - 12 km / 7.5 mi
Bradfield Woods - 13.3 km / 8.2 mi
Dedham Vale - 13.4 km / 8.4 mi
Nowton Park - 13.9 km / 8.7 mi

The nearest airports are:
Cambridge (CBG) - 59.3 km / 36.8 mi
Stansted Airport (STN) - 62.7 km / 39 mi

The preferred airport for The Swan Hotel is Stansted Airport (STN).

Facilities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Business Facilities

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Dining

Enjoy British cuisine at The Gallery Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.

Rooms

Stay in one of 45 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in The Swan Hotel

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Functional Hall

Common Space

Hotel Services

Laundry service
Newspaper in lobby
Wedding service
Luggage storage
24-hour Receptionist
Concierge

Things to Do

Spa
Garden
Sauna
Steam room

Public Facilities

Parking
Smoke-free area
Safety deposit box
Coffee/tea in lobby

General

Banquet
Parking
Terrace

Transportation

Limited parking

Food and Drinks

Breakfast

Connectivity

Free WiFi

Accessibilty

Disabled access friendly

Business Facilities

Meeting rooms

Nearby Facilities

Hair salon

Accommodation Policy & General Information in The Swan Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 11:00

Fee for full breakfast: approximately GBP 19 per person
Pet fee: GBP 20.00 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, Cashless transactions are available, No elevators

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 15:00 - 00:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Swan Hotel	45
Another facilities in The Swan Hotel	Laundry service, Newspaper in lobby, Wedding service, Luggage storage, 24-hour Receptionist

Frequently asked question in The Swan Hotel

What are available facilities at The Swan Hotel?

There are top facilites at The Swan Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Swan Hotel?

The standard check-in time at The Swan Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00

Does The Swan Hotel provide breakfast?

Yes, The Swan Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Swan Hotel?

The Swan Hotel is a 4.0-star hotel.

How many rooms are available at The Swan Hotel?

The Swan Hotel has 45 rooms in total.

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More Reviews from Other Guests in The Swan Hotel

Overall Ratings & Reviews The Swan Hotel

Other sources (413)

9.2

Exceptional

From 413 reviews

Cleanliness

9.4

Room Comfort

9.0

Location

10.0

Service and Facilites

9.4

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Traveler Reviews The Swan Hotel

Number of reviews per page

Top reviews

Deborah

with Partner

8.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

Yes

Patrick

Leisure with Partner

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Some brilliant staff, some probably new staff but on average very good staff. Good food.

Pauline

with Partner

10.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

Yvonne

Leisure Family

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Been before. Food is excellent and lounges warm and cody

Eva

with Partner

8.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

We stayed for 2 nights, whilst the room was very nice the bed was poorly made (quilt hanging out of the quilt cover). The bathroom extraction was almost non existent, it got extremely steamy after the shower was run. Also, I reported the fact that there is no shower cubicle, just a shower attachment over the bath with no shower curtain ! With even very careful handling this ultimately leads to getting the bathroom floor very wet. Finally, if you decide to take a bath instead, the toiletry containers are too high to reach without standing up to use them. Poorly thought out. Shame as the hotel and staff are great.

Clare

10.0

/10

Reviewed 38 week(s) ago

Hotels.com verified review

Love this place. Staff are friendly and helpful and food is delicious!

Lucy

with Partner

10.0

/10

Reviewed 42 week(s) ago

Hotels.com verified review

James

Leisure

8.0

/10

Reviewed 61 week(s) ago

Expedia Group verified review

Very friendly and professional. Comfortable hotel.

Richard

Leisure

10.0

/10

Reviewed 63 week(s) ago

Expedia Group verified review

An unique experience for character and ambience. Loved every minute of our stay.

annie

with Partner

10.0

/10

Reviewed 66 week(s) ago

Hotels.com verified review

lovely comfortable stay with our dog Bella. The best dog friendly hotel we have stayed in. Nothing was too much trouble.

Laverne

Leisure Family

10.0

/10

Reviewed 73 week(s) ago

Expedia Group verified review

Friendly & efficient staff old world charm easy access for my disabled husband attractive building wonderful food right in centre of village which had interesting buildings and shops ...would definitely recommend The Swan and would stay there again.

Steve

Leisure Family

10.0

/10

Reviewed 79 week(s) ago

Expedia Group verified review

Great location brilliant staff the best place to stay

Angela

Friends and Family Family

6.0

/10

Reviewed 82 week(s) ago

Hotels.com verified review

The hotel rooms were fine - comfortable and clean. However, we didn’t like the mass of pigeon mess and dead pigeons on the roof areas which were visible from the upstairs corridor windows. I did write to the hotel about this issue before posting a review but had no response so have to conclude that they don’t care!

Barry

10.0

/10

Reviewed 84 week(s) ago

Expedia Group verified review

Everything was good

Denise

with Partner

10.0

/10

Reviewed 87 week(s) ago

Hotels.com verified review

The Swan Hotel is a unique venue in a historic village which is like stepping back to Tudor times. Our large room had recently been refurbished and was lovely with a large super comfy bed. Personally I’d have preferred a walk in shower to one over the bath. Nice to have a safe in the room but positioning on the wardrobe floor wasn’t very practical.

Yannick

with Partner

6.0

/10

Reviewed 88 week(s) ago

Hotels.com verified review

Poky room. No shower curtain

with Partner

10.0

/10

Reviewed 90 week(s) ago

Hotels.com verified review

Excellent all round. Staff in particular from reception thru bar stay and restaurant an breakfast were dust class no complaints

Colin

with Partner

10.0

/10

Reviewed 90 week(s) ago

Hotels.com verified review

Felt very welcoming and comfortable. Best breakfasts on our holiday. Staff were always friendly and helpful. Lovely historic hotel.

Clare

Leisure with Partner

10.0

/10

Reviewed 91 week(s) ago

Expedia Group verified review

Lovely hotel and surroundings. Great staff and food as well; we will definitely be coming again and for a longer stay:)

Dave

Friends and Family Family

10.0

/10

Reviewed 93 week(s) ago

Hotels.com verified review

Amazing couple of days in an amazing hotel Full of character and history, rooms were clean & very comfortable, tea/coffee facilities & local fresh bottled water, Bar was perfect for beers or afternoon cocktails, which we did enjoy, Friendly bar staff, Ron & Dave were full of local info & stories of the Swan & Levanham, & mixed lovely cocktales between tales of the town. We ate @ the Gallery restaurant,, all our meals were exceptional, breakfast menu was plentiful and perfectly cooked, evening menu was some of the best food any of us had tasted, really enjoyable couple of evenings, we had frienda from Portland Oregan with us, they had a great time & enjoyed the relaxation & professionalism of the whole experience,, Thank you to all involved, Special thanks go to our server, Jemima, a lovely friendly young lady, helped us through the menu !! Cheers,, we all can thoroughly recommend The Swan to anyone travelling in our lovely country,, 😍

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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