DoubleTree Resort by Hilton Hotel Fiji - Sonaisali Island

The staff was very friendly. The food was far below average and expensive. The fact that you aren't allowed to bring food or drinks from outside the resort made it worse. For a place so isolated, that restriction should be lifted. The water was expensive and that's sad. We can't drink the tap water. The resort should not make you pay. We left a day early. There was really nothing to do except eat terrible food. There were two restaurants but one was never staffed. I paid a fortunate for the Bula dining package and it wasn't even good. No good resort activities available unless you want to pay a fortune for them. Would not recommend.

This resort is a great place. It's about 30 minute drive from the Nadi International Airport and it's on a reef by itself, which means you actually have to take a small boat from the parking lot where you'll get dropped off to the actual hotel property. With that being said, you're pretty isolated from the main island. Some people are going to love that getting away from everything else, some aren't going to love being on a resort where it can be quite difficult to get to see anything else on the island. The food was good, the staff was great and the menu is varied and quite tasty. Plus, they have a different theme for their buffet dinner every night which keeps things interesting. I got an ocean front room, which was beautiful and thankfully the AC worked great. It was definately a great room. If you're coming for the water, the ocean next to the resort (at least when I was there) was quite dirty and not the beautiful clear blue you're probably hoping for. However, the pool directly next to the water is beautiful, it's large for everyone, very comfortable in the island heat and there's tons of chairs to lay about.

Poor

Loved our stay there. Definitely happy to return. Food and staff was great and our daughter loved the pool

The staff are absolutely amazing. So welcoming and made us feel really special. The location is a little way out for transport options, but taxis, drivers, hire car is definitely an option. Felt so at home at Double Tree and will miss the smiling faces of the people now we are home.

Great resort. Low season was very quiet which was even more relaxing. Food and beverages were very reasonable prices. Not over priced compaired to other resorts. Nice big rooms. Staff were lo eley and helpful. Clean and tidy resort. Transfer over from the mainland was easy via boat. Very short transfer. Great resort!

Resort ares is nice, rooms are upgraded and clean (at least the one we stayed at). Staff are very friendly and supportive. Resturants food was terrible, small portion and extremely expensive. Resort taxi were expensive. The beach front was not accessible and waater was all mudy... Staff said is mostly like that due to a river that runs in front of the resort.

Great staff.

There was many mosquitoes and they did not supply guests w spray. They told Me to go buy it. Plugs didn’t work by the coffee machine. The workers did not go out of there way to be friendly. Maybe we are spoiled! We had just come from Malolo resort. 2 out of the 3 Hilton’s were not impressive! I know this chain is better than this! Empty your pocket books and upgrade your Hotels and train your people. Call Malolo and see what there doing to be the most amazing resort to make your guest feel like kings and queens. Glad I only had one night here.

Restaurant service slow, understaffed.

I had the best time staying here. The team members went above and beyond to make sure my stay was special. Everyone was so kind, remembered my name and validated often to make sure my stay was perfect and it really was! I even got a few surprises like coconut water at my door with flowers. I only had the breakfast buffet but I was more than satisfied with the variety offered and the taste. The pools and grounds were maintained daily, as well as the room had I wished for it (I didn’t need daily housekeeping personally) I just wanted to rest but had I wanted to do activities, there was a desk where guests could choose from various options and going back to the mainland was possible and accessible whenever we wanted. Being a solo female traveler, I had a problem with a male guest who made me feel uncomfortable but management took this very seriously and dealt with it. I felt very safe. Very grateful for my experience and vacation.

The Burre I stayed at had lot of insects and lizards during the night, The staff was friendly to

. I wanted to take a moment to express our heartfelt thanks to the entire team for making our stay so smooth and comfortable. Every member of the staff went above and beyond to ensure our experience was unforgettable, and we truly felt cared for throughout our time at the resort. A special thank you to Chef Harsha for his incredible food and warm hospitality. The meals were nothing short of spectacular, and we truly appreciated the effort he put into every dish. We also want to extend our thanks to Una, Choppe, Sai, and Max (the coconut tree climber) — all of whom left a lasting impression on us with their kindness and genuine warmth. You have such heart-touching people on your team! We have a small suggestion: It would be wonderful to see fresh juice options like papaya, mango, coconut, and fresh lemon available in the restaurant daily. Many of the guests, particularly from Australia and New Zealand, don't have easy access to tropical fruits, and I’m sure they’d appreciate the refreshing addition of fresh tropical juices. Lastly, while we loved the overall experience, the gardening area could be made more attractive to enhance the overall ambiance. Overall, it’s an excellent resort, and we will always look back on our stay fondly. Thank you again for everything!

The staff was excellent Pataya, Kesa, Sunny, Aporosa and the front desk staff were very friendly and welcoming, which made this trip bearable. The property needed work! THIS ISN'T A BEACH FRONT PROPERTY. There is NO beach on this property. The property also had BEDBUGS; yes I said it. We were switched from one room to another! Food was doable, but not the best! The entertainment only happened on 1 night of the week, which was Saturday. Activities; there are none. Most of the activities in Fiji aren't on the main Island. The transportation service for the hotel are contracted out and these guys are absolutely HORRIBLE, they tried to over charge us until I complained. One of the driver charged us $280 Fiji dollars to take us to the beach, stop for lunch and back. When it only cost $50 Fiji dollars for 2 people to travel to and from the airport using a meter taxi. I have stayed at other Double Trees stateside but this by far is the worst one ever!!!

grest place for a family holiday

The room was spacious and clean with comfy beds. The pool was fabulous. Beach is not suitable for swimming which came as a surprise. Staff were on the whole friendly and helpful. If you go horse riding beware as my daughter was bitten mercilessly by fleas.

the staff were amazing and really helpful.

Nice accommodation, breakfast buffet was the best! . Pros : breakfast buffet is so good! One of my top highlights. Air con in my room. Cons : outlet plugs didn't work in my room. Walking distance from my room to the pool/restaurant was quite a walk and tiering. Boat ride to & from the hotel to my car was exhausting especially coming home from a night out, had to wait a while for the boat to pick us up. Would've loved to park up & go straight to my room without the extra wait & boat travel. Overall, I enjoyed my stay here. Wish we could swim till midnight as night time feels like the best time to be inth pool without the hot sun beaming. Vinaka Double Tree.

I am with place. However, i have ecperianced difficulties with the booking agent expedia. The banglo was advertised as ocean view but the ocean view is restricted. Also, confusion regarding the package whether yhe breakfast was included.

The Doubletree is in a unique, private location which reflects the Pacific Island with its thatched roofs and steps away from the sea.