Citadines La Défense Paris

The staff is very kind

The heater didn’t work

Nice place, well located, 3 minutes walking from a metro station.

Супер локация, очень удобно добираться везде. Красотища вокруг, отличный парк. Номер 2 комнаты достаточно большой, аккуратный, своя кухня, что для семьи прям топ

This place has bedbugs do not stay here!

Good for families with children, good for groups of 4 young adults as a nicer hostel alternative, good access to metro, inconvenient area to walk around. Rooms are well thought out, but materials are poor and show age quickly

the front desk is rule, I want to pay one extra night stay, they gave me a quote and I said OK, but after waiting over 30 minutes (yes, they spent 30 minutes working on this, I have no idea what they are doing), they gave me a new quote which is 3x price as previous one, ridiculous. I don't know how they work, they looks like first day at work.

Everything was great !

Very clean hotel , friendly staff The only issue is the location is difficult to find

Nice hotel for family

Recently renovated, 5 min walk to Knotts Berry Farm.

Awesome facilities, everything is new and everything works.

Property was clean and close to everything we needed.

Property was clean.

Upon arriving, the biggest challenge was simply finding the hotel. The location and access were confusing, and even our local Uber drivers struggled to get us there. The property is not easy to reach, and the small access area makes it difficult to accommodate larger groups. The surrounding area could also be cleaner, with better upkeep and landscaping. The staff, however, was phenomenal friendly, attentive, and willing to help wherever they could. The apartment we stayed in was very clean overall. However, there were a few issues. In the bathroom, running water in the sink caused water to trickle into the tub, which created a persistent rotten egg odor throughout our stay. Additionally, there were no face towels provided, only larger bath towels, which was inconvenient. Housekeeping was available during the day, but there was no one to remove trash outside those hours, meaning guests had to take their own garbage out. The exterior cleanliness and landscaping could use significant improvement at times, the property looked neglected, almost abandoned. A refresh with both external and internal renovations would make the hotel look more modern and inviting.

Good choice

It is presented as a 4* hotel. But I was told it is a “residence” concept and cleaning only once a week. Not mention anywhere when you book. The breakfast is very basic and there not space to sit. The facilities, entrance & corridors, carpets, etc need a proper refurbishment and deep clean. That said it room was spacious and clean. It is Well connected via metro, although a bit far away from the centre.

Very clean and convenient to the city. Very close to metro and walking distance to restaurants.

So conveniently located and very quiet

Very safe area