What do past guests say about Avra Imperial Hotel?

Avra Imperial Hotel is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Avra Imperial Hotel

Name: Avra Imperial Hotel
Address: Kolymvari, Dimos Platanias, Nomós Chaniás, Crete, Greece, 73006, Kolymvari, Crete, 73006, Greece
Rating: 9

Hotels

9.0

/10

Exceptional

219 reviews

What Guests Say About Their Stay

Kristie

10.0

/ 10

We had an amazing stay. Everything was great - the staff were very friendly, the room and hotel was super clean, and the food was tasty as well. We can't complain and will return.

Liliya

10.0

/ 10

I had a wonderful time at the hotel! I loved the spa, the pool and had the best night sleeps! It is a shame that the main restaurant does not serve a real espresso from ground coffee beans as it would have been nice to enjoy a good cup of coffee with the wonderful breakfast, but despite this, I will happily return to the hotel

Vlas

10.0

/ 10

Excellent Service. Excellent resort and facilities. Great selection of food, very clean rooms, tidy pool areas. Very friendly and accommodating staff from the reception to the dining areas. An excellent resort to relax in comfort. Will visit again. Deserves its 5 star rating.

In the Area

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Kolymvari, Dimos Platanias, Nomós Chaniás, Crete, Greece, 73006

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Near Tavrontis Beach

Available Room Types in Avra Imperial Hotel

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What's around Avra Imperial Hotel

Kolymvari, Dimos Platanias, Nomós Chaniás, Crete, Greece, 73006

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General

Near Tavrontis Beach

Location

With a stay at Avra Imperial Hotel in Platanias, you'll be 0.6 mi (0.9 km) from Orthodox Academy of Crete and 12.8 mi (20.6 km) from Manousakis Winery. This beach hotel is 15.7 mi (25.3 km) from Old Venetian Harbor and 18.9 mi (30.4 km) from Balos Beach.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Gonia Monastery - 0.8 km / 0.5 mi
Orthodox Academy of Crete - 0.9 km / 0.6 mi
Tavrontis Beach - 3.3 km / 2.1 mi
Afrata Beach - 6.6 km / 4.1 mi
Karavitakis Winery - 7.1 km / 4.4 mi
Olive Tree of Vouves - 7.2 km / 4.5 mi
German War Cemetery - 7.5 km / 4.6 mi
Máleme Beach - 7.6 km / 4.7 mi
Aghios Pavlos Beach - 10.4 km / 6.5 mi
Ravdouha Beach - 11.6 km / 7.2 mi
Golfland - 12.5 km / 7.8 mi
OLEA Shopping Center - 12.7 km / 7.9 mi
Platanias Square - 12.9 km / 8 mi
War Shelter of Platanias - 13.5 km / 8.4 mi
Platanias Beach - 13.8 km / 8.6 mi

The preferred airport for Avra Imperial Hotel is Ioannis Daskalogiannis Airport (CHQ) - 43.8 km / 27.2 mi

Facilities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, outdoor tennis courts, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities

Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Platanias? This hotel has 21528 square feet (2000 square meters) of space consisting of a conference center and 10 meeting rooms. Guests may use a bus station shuttle for a surcharge, and free valet parking is available onsite.

Dining

Enjoy Mediterranean cuisine at Basilico, one of the hotel's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 4 bars/lounges, or 3 poolside bars.

Rooms

Make yourself at home in one of the 328 guestrooms featuring minibars. Your pillowtop bed comes with Egyptian cotton sheets. Rooms have private furnished balconies or patios. Complimentary wired and wireless internet access is available. Bathrooms have designer toiletries and hair dryers.

All facilities in Avra Imperial Hotel

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Things to Do

Romantic proposal packages
Wine release events
Winery tours
Outdoor facilities
TV lounge
Garden
Beach towel
Fitness center
Library
Shops
Beach umbrella
Spa
Sauna
Steam room
Sun loungers

Hotel Services

Multilingual staff
Wedding service
Express check-out
Porter
24-hour Receptionist
Concierge
Laundry service

Transportation

Bicycle storage
Bicycle rental
Storage
Secure parking
Access to bus station
Valet parking

Family-friendly Facilities

Kids club
Toys
Children games
Children pool

Business Facilities

Conference center
Business facilities
Meeting rooms
Conference rooms

General

Banquet
Terrace
Parking

Public Facilities

Coffee/tea in lobby
Parking
Smoke-free area

Nearby Facilities

Hair salon
ATM/Banking
Souvenir shop

Sports and Recreations

Game room
Tennis court
Pool or Snooker

Kids and Pets

Babysitting
Children facilities

Connectivity

LAN Internet
Free WiFi

Food and Drinks

Vegetarian meal

Accommodation Policy & General Information in Avra Imperial Hotel

Important Note

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Pool access available from 9:00 AM to 7:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
A car is not required for transportation to and from this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
The negative COVID-19 test result requirement applies to all guests aged 5 and up. COVID-19 vaccination record requirement applies to all guests aged 10 and up.
The property requires all guests receive on-site antigen/rapid COVID-19 testing (EUR 20 per person, per stay).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:

From 06:00

Check-out:

Before 12:00

Pet fee: EUR 20 per pet, per day
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, Guests must provide proof of COVID-19 vaccination, Contactless check-out is available, LGBTQIA+ friendly, Onsite COVID-19 testing (PCR) is available, Minimum age for negative COVID-19 test result requirement: 5, Onsite COVID-19 testing (Antigen) is required, Noise-free rooms not guaranteed, Cashless transactions are available, Onsite COVID-19 testing (Antigen) is available, Minimum age for proof of COVID-19 vaccination requirement: 10, Contactless check-in is available, Essential workers only - NO, Guests must provide health documentation, Guests must provide a negative COVID-19 test result, No elevators

General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 06:00 - to 12:00
Available rooms at Avra Imperial Hotel	328
Number of floors in Avra Imperial Hotel	3
Another facilities in Avra Imperial Hotel	Romantic proposal packages, Wine release events, Winery tours, Outdoor facilities, TV lounge

Frequently asked question in Avra Imperial Hotel

What are available facilities at Avra Imperial Hotel?

There are top facilites at Avra Imperial Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Avra Imperial Hotel?

The standard check-in time at Avra Imperial Hotel is starting from From 06:00 while the latest check-out time is at Before 12:00

What is the star rating of Avra Imperial Hotel?

Avra Imperial Hotel is a 5.0-star hotel.

How many floors does Avra Imperial Hotel have?

Avra Imperial Hotel has 3 floors.

How many rooms are available at Avra Imperial Hotel?

Avra Imperial Hotel has 328 rooms in total.

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More Reviews from Other Guests in Avra Imperial Hotel

Overall Ratings & Reviews Avra Imperial Hotel

Other sources (219)

9.0

Exceptional

From 219 reviews

Cleanliness

9.0

Room Comfort

9.0

Location

6.4

Service and Facilites

8.8

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Traveler Reviews Avra Imperial Hotel

Number of reviews per page

Top reviews

Kristie

10.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

We had an amazing stay. Everything was great - the staff were very friendly, the room and hotel was super clean, and the food was tasty as well. We can't complain and will return.

Liliya

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Vlas

Leisure with Partner

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Juan

Leisure with Partner

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

The room was spacious, clean, and comfortable. The property was well maintained and beautiful. The staff from housekeeping, bar, concierge, wait staff to front desk were fantastic. They all went out of their way to make you feel welcomed and valued. Thank you all for an enjoyable time.

david

10.0

/10

Reviewed 33 week(s) ago

Hotels.com verified review

Great hotel with many facilities. Lots of pools, nice spa, great gym and nice grounds. The restaurants are good and many options. Unfortunately they don’t label the foods in the buffet well. This makes it hard for vegans, people with allergies etc, I am sure they could do a little better on this!

Catherine

Leisure Family

10.0

/10

Reviewed 44 week(s) ago

Expedia Group verified review

Fantastic room and stay in a private pool suite in the Residences. Amazing meals in local restaurants!

Hui

with Partner

8.0

/10

Reviewed 51 week(s) ago

Hotels.com verified review

All are good, except no refund when I made duplicate booking by mistake, even I talked to them 1 week before the arriving date. I waste 3 nights

Marie-Aude

Leisure with Children

10.0

/10

Reviewed 80 week(s) ago

Expedia Group verified review

We loved our stay. The hotel is very comfortable and the staff is helpful. The pools are amazing (although a bit cold in the low season). The facilities are in great condition. We couldn’t have asked for more from this hotel!

David

Leisure Family

10.0

/10

Reviewed 80 week(s) ago

Expedia Group verified review

Great

Michelle

Leisure Family

8.0

/10

Reviewed 87 week(s) ago

Expedia Group verified review

We stayed in the adults only area which was lovely. We had our own private pool and the room was very spacious. We had no issues with getting sunbeds around the pool in this area but I know those in the main part of the hotel did have. However the sunbeds were the most uncomfortable I have ever come across and whilst the room accommodated three of us, there were only ever two sunbeds on our private patio, despite us asking for another one three times. Food was great, loved being able to dine in each of restaurants once during our stay as we were all inclusive. The prices for these restaurants were as expensive as eating out in the UK so must be pricey for those on half board. The buffet was good, however the food was lukewarm most of the time and not hot. I have been all inclusive before at other hotels and they manage to keep the food hot. Not sure why they couldn't here, despite seeing other reviews complaining about the same issue. All in all, I would stay in the Adults only section again (though its actually age 13 upwards) but I don't think I would go to the main section of the hotel as the sunbed issue and waiting 30 mins to get served in the evening would be a really pain and put me off. Only one additional last thought, they need a standard waste paper bin in the room, the small bins in the bathroom are not good enough for the rubbish such as empty bottles, food packets, paper etc, so we ended up collecting it in a pile for housekeeping to remove.

Ernst

Leisure Family

8.0

/10

Reviewed 89 week(s) ago

Expedia Group verified review

The resort was great for the excellent selection of restaurants, food, pools, cleanliness/spotless. Great if one wishes to relax/lounge for several days and enjoy amazing food. On the other hand reception staff seemed a bit defensive and evasive with encountered issues. One particularly annoying thing was 2 treadmills for the hundreds of people at the facility. Having to wait for the right moment for exercise equipment, to work off all that overeating was disappointing. The property is not beachfront, and the beach was painfully rocky. Good stay nonetheless.

Amanda

Leisure with Partner

10.0

/10

Reviewed 90 week(s) ago

Expedia Group verified review

Every little thing we needed they took care of. Amazing stay.

Jade

Friends and Family Family

10.0

/10

Reviewed 97 week(s) ago

Hotels.com verified review

We spent a few days in one of the larger suites. It was modern, quiet, comfy. The food was good - not the best we have had but above average. Staff was extremely friendly and accommodating. We'd definitely consider it again for quiet/relaxation time. They probably could pay a little extra attention to cleanliness especially around dining areas.

Ronny

Leisure with Partner

10.0

/10

Reviewed 101 week(s) ago

Expedia Group verified review

Nothing unique, just a regular hotel property. Unfortunately the food isn’t really Greek style and could be better. We decided to eat outside. Also the noise of the kids can be a bit annoying. But it’s not an adult only hotel, therefore you have to try to be seated at least outside. Staff has always been nice and try to accommodate our requests. The a la card restaurants you have to make an online reservation and on the day you get confirmation for almost an hour later - sorry, that’s not how it should work. We canceled!

Petros Sotiri

Leisure

10.0

/10

Reviewed 133 week(s) ago

Expedia Group verified review

The Best hotel and superb service, staff really go the extra mile to make it a holiday to remember. Great dining options and amenities. Beautiful hotel too and surrounding area

Rishi

Friends and Family Family

10.0

/10

Reviewed 133 week(s) ago

Hotels.com verified review

Avra was a stunning large hotel offering multiple large pools with a smaller pool near the beachside, multitude of restaurants with some needing pre-reservation but easy to do throught the link they send you, covering asian, italian and pool side snacks as well as main buffets. The all inclusive option is fantastic and large variety of drinks all available within this. They catered amazingly for my 8 month old son especially for food, Jessie at the concierege helped us greatly in putting together meals to send to the chef and be prepared for him. Overall a few less vegetarian options (as mains) for adults but they did make efforts to do the other dishes without the meat. Staff were all very polite and courteous and hotel was large and very clean and maintined well. Spa area also large with indoor pool, sauna, steam lovely massage therapies also Beach very close by but more pebbles than sand Provided us with many baby amenities

Rohit

Leisure with Children

8.0

/10

Reviewed 135 week(s) ago

Expedia Group verified review

Our stay overall was good, the food was great, facilities etc were good; and staff were extremely helpful. Some things however were not great, hence the four stars: - Upon arrival to the room, although cleaned, the sheets had stains on them, room not entirely cleaned as dust and cob webs on furniture, also there were tiny lizards and other insects roaming around. - There were cats wondering around in the food areas and restaurants, which wasn’t pleasant as not everyone is a cat lover, the staff didn’t respond to this very well, at some times there was also a dog wondering around. - It wasn’t very friendly for children, lacking facilities. - Our all inclusive package was self service only in the breakfast and lunch main buffet halls, where you can choose what to eat, but simple things like a soft drinks machine and tea/coffee and beer etc was all waiter service, it would’ve been good to be able to just get these yourselves. They did have a water and juice machine. The snack bars were only all waiter service and nothing to just grab yourself; and although fairly timely, it’s still not very convenient when you cannot just help yourself and have to wait for food and drink. Not a major issue, but good to mention. - The venue said they have variety of gluten free options however in reality these were not great nor enjoyable. They had one type of GF bread which was not nice at all. If the above were addressed, then we would be really happy to visit here again.

June

with Partner

8.0

/10

Reviewed 137 week(s) ago

Hotels.com verified review

We booked a room with private pool. Although the pool was mostly in the sun, sadly the patio, apart from about 2ft of it, remained completely in the shade which was a shame as no possibility of sun bathing

Verified traveler

with Partner

10.0

/10

Reviewed 137 week(s) ago

Hotels.com verified review

Was such a beautiful hotel, food was amazing out of this world so much choice. Staff all so friendly. Would recommend. Sun beds and chairs around pool was not very comfortable after a while.

VASILIKI

Leisure with Children

10.0

/10

Reviewed 143 week(s) ago

Expedia Group verified review

Ideal property for families with children. The luxury all-inclusive package we booked was also great. A special call-out for the staff in the pool-bar where we spent a lot of our time. They were pleasant, warm, offering great level of service. They made our stay special. :-)

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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