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Mitsis Faliraki

Hotels
9.0
/10
Exceptional
226 reviews

What Guests Say About Their Stay

Ruth

10.0
/ 10
Amazing service from ALL the staff. So friendly and welcoming. Great hotel with lots of choice in the A La Carte restaurants and buffet also good. Rooms were clean and comfortable and we enjoyed our stay here!

Gail

10.0
/ 10
Staff and service make this hotel 5 star! Rooms are a little dated but the food and drinks make up for that. The staff can’t do enough for you and try their upmost to make your holiday one of the best.

Joanna Victoria

10.0
/ 10
The Mitsis Faliraki is a beautiful hotel with exceptionally helpful staff, reception were a great support when husband was unwell. Buffet dining is excellent with some really superb show cooking of Greek and Turkish dishes. Sun loungers are plenty with lots of options - several pools, garden and beach and all the loungers are cushioned! Although the hotel was busy there were no queues for the bars in the evening as both the main bar and pool bar serve the entertainment area and also served by waiting staff. Walking distance to the main Faliraki area but didn’t feel you were too close, the double glazed balcony doors kept any noise out! All in all a wonderful hotel and highly recommended.
In the Area
See Map
Faliraki, Rhodes, Nomós Dodekanísou, South Aegean, Greece, 85105

Main Facilities

See more
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Mitsis Faliraki is a good choice when you are visiting Rhodes. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Mitsis Faliraki

Faliraki, Rhodes, Nomós Dodekanísou, South Aegean, Greece, 85105
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Lobby Mitsis Faliraki
Exterior 2 Mitsis Faliraki

Discover More About Mitsis Faliraki

General


Near Faliraki Beach

Location


When you stay at Mitsis Faliraki in Rhodes, you'll be on the beach, within a 5-minute drive of Water Park Faliraki and Faliraki Beach. This all-inclusive hotel is 8.9 mi (14.3 km) from Rhodes Port and 2.6 mi (4.1 km) from Kallithea Beach.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Faliraki Kart Track - 0.5 km / 0.3 mi
Faliraki Beach - 0.6 km / 0.4 mi
Katafýgio Beach - 0.7 km / 0.4 mi
Kathará Beach - 1.1 km / 0.7 mi
Anthony Quinn Bay - 2.8 km / 1.7 mi
Anthony Quinn Beach - 3.1 km / 2 mi
Water Park Faliraki - 3.2 km / 2 mi
Ladiko Beach - 3.8 km / 2.3 mi
Kallithea Beach - 4.4 km / 2.7 mi
Traganoú Beach - 4.7 km / 2.9 mi
Oasis Beach - 6 km / 3.7 mi
Afandou Golf Course - 6 km / 3.7 mi
Kókkina - 6 km / 3.7 mi
Kallithea Springs - 6.1 km / 3.8 mi
Afandou Beach - 6.5 km / 4.1 mi

The preferred airport for Mitsis Faliraki is Diagoras Airport (RHO) - 16.4 km / 10.2 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a waterslide, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Dining


Enjoy local and international cuisine at Main Restaurant Navarone, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Rooms


Make yourself at home in one of the 348 air-conditioned rooms featuring minibars and espresso makers. Rooms have private furnished balconies. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes.

All facilities in Mitsis Faliraki

Bar, Cafe and Lounge Mitsis Faliraki
Bar, Cafe and Lounge
Swimming Pool Mitsis Faliraki
Swimming Pool
Entertainment Facility Mitsis Faliraki
Entertainment Facility
Fitness Center Mitsis Faliraki
Fitness Center
Common Space Mitsis Faliraki
Common Space

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Entertainment for adults
  • Outdoor facilities
  • TV lounge
  • Garden
  • Beach towel
  • Library
  • Shops
  • Beach umbrella
  • Spa
  • Beach cabanas
  • Waterslide
  • Beach sun loungers
  • Pool sun loungers

Sports and Recreations

  • Fitness center
  • Basketball
  • Table tennis
  • Game room
  • Canoeing
  • Tennis court
  • Beach volleyball
  • Waterskiing
  • Billiard

Hotel Services

  • Newspaper in lobby
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge
  • Laundry service

Food and Drinks

  • Poolside bar
  • Vegetarian meal
  • Buffet breakfast
  • Breakfast
  • Snack bar

Public Facilities

  • Elevator
  • Coffee/tea in lobby
  • Parking
  • Smoke-free area
  • Safety deposit box

General

  • Reception hall
  • Terrace
  • Lockers
  • Parking

Family-friendly Facilities

  • Kids club
  • Children games
  • Children pool

Kids and Pets

  • Babysitting
  • Children facilities

Transportation

  • Bicycle rental
  • Valet parking

Connectivity

  • Free WiFi

Nearby Facilities

  • Hair salon

Accommodation Policy & General Information in Mitsis Faliraki

Important Note
  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 7:00 PM.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Pets Not Allowed

Professional property host/manager, Contactless check-out is available, Onsite COVID-19 testing (PCR) is available, Green Key (Foundation for Environmental Education), Travelife, Contactless check-in is available

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mitsis Faliraki
348
Number of floors in Mitsis Faliraki
4
Another facilities in Mitsis Faliraki
Romantic proposal packages, Outdoor pool, Entertainment for adults, Outdoor facilities, TV lounge

Frequently asked question in Mitsis Faliraki

What are available facilities at Mitsis Faliraki?
There are top facilites at Mitsis Faliraki such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mitsis Faliraki?
The standard check-in time at Mitsis Faliraki is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Mitsis Faliraki provide breakfast?
Yes, Mitsis Faliraki provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mitsis Faliraki?
Mitsis Faliraki is a 5.0-star hotel.
How many floors does Mitsis Faliraki have?
Mitsis Faliraki has 4 floors.
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More Reviews from Other Guests in Mitsis Faliraki

Overall Ratings & Reviews Mitsis Faliraki

Other sources (226)
9.0
Exceptional
From 226 reviews
Cleanliness

9.2

Room Comfort

8.4

Location

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mitsis Faliraki

Number of reviews per page
20
40
Top reviews
Lyanta
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Overall a good stay! The staff are, polite, friendly, helpful and courteous and a true testament to the hotel. However, I had to give this 3 stars as the rooms are very tired and old and are in need of refurbishment. I found hair in my shower head, which was eventually resolved by the hotel staff and my son and I received an apology. Several of the guests I was travelling with unfortunately had food poisoning, but I guess this is a risk with all inclusive and having food out for a while. Also several cats managed to get into the hotel. Overall the hotel staff make this a 5 star, and their job is made a lot harder by the improvements not going into the hotel itself. Whether you have a good stay is a bit of a luck of the draw.
Read More
Elaine
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Our stay at the hotel was quite pleasant, despite its size the staff were friendly and polite, which may be a reflection of great customer service training. The rooms were generally clean and tidy and any issues were dealt with promptly. In room facilities were good and if any extras were needed the staff were only willing to help. Eg. They did not have an iron available when I needed one, they offered the alternative of ironing my clothes for me. The hotel has a number of restaurants and bars, a wide variety of foods to suit most palates. However in the main restaurant that provides a buffet menu for a large amount of people the food can fall below par. Unfortunately a number of people from our party got food poisoning! Including me! I see this is not an isolated issue as this seems to have been mentioned in other reviews. Not sure what the food safety practices are like behind the scenes… Overall light, airy, family friendly hotel with plenty to do and great customer service but need to look at their food hygiene training.
Read More
Ruth
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Amazing service from ALL the staff. So friendly and welcoming. Great hotel with lots of choice in the A La Carte restaurants and buffet also good. Rooms were clean and comfortable and we enjoyed our stay here!
Anna
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The location was excellent — just a 5-minute walk into Faliraki town, with plenty of restaurants and shops nearby. The rooms are somewhat dated and could benefit from renovation to truly match a 5-star standard. The food was outstanding, with a wide variety available at the buffet. The à la carte restaurants were exceptional, especially the Italian and Pan-Asian options.
Read More
Nachatar
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Great staff and amenities
Gail
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Staff and service make this hotel 5 star! Rooms are a little dated but the food and drinks make up for that. The staff can’t do enough for you and try their upmost to make your holiday one of the best.
Corrie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Excellent service as always at Mitsis!
Joanna Victoria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The Mitsis Faliraki is a beautiful hotel with exceptionally helpful staff, reception were a great support when husband was unwell. Buffet dining is excellent with some really superb show cooking of Greek and Turkish dishes. Sun loungers are plenty with lots of options - several pools, garden and beach and all the loungers are cushioned! Although the hotel was busy there were no queues for the bars in the evening as both the main bar and pool bar serve the entertainment area and also served by waiting staff. Walking distance to the main Faliraki area but didn’t feel you were too close, the double glazed balcony doors kept any noise out! All in all a wonderful hotel and highly recommended.
Read More
SARAH
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Not 5*! The staff are great and very personable. Especially George (entertainment), Yulia and Nikos (Servers). However, there isn’t enough of them, you can be queueing at the bar for 5-10 mins when there’s only 3/4 people in front. The entertainment is great but you have to actively try to find out what is going on as it is only advertised on a small poster in the gym. Had to go round the pool myself to try get a few people to play volleyball. The gym is mediocre, it’s outside which means you can probably do about 20 mins before you overheat and the equipment is a bit limited.The pool and beach area is nice and well looked-after but its important to know the beach is public (this isn’t the hotels fault, its the law) therefore may be wise to think twice when leaving valuables whilst you go for a dip (we didn’t have an issue though). As for the rooms, they’re decent, the beds are comfy and you have enough space. Would’ve expected to see an iron and ironing board for a 5* but that’s acceptable. The cleaners do a good job of cleaning your room but weren’t replenishing mini-bar, toiletries etc. I had to ask for a bar of soap, even though it was clear ours was nearly finished. They do come round in the evening replacing towels though which is a nice touch. Lastly, the food was decent. Everything was well cooked and tasty but became very repetitive especially breakfast. The crepe bar and pizzeria is great but again you can queue for a while and the pizza is one slice not a full pie
Read More
Gurminder Singh
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Fantastic Hotel, good location, very clean, staff are great. great choices for food.
Luke
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Good food, friendly staff & very clean. Just not 5 star. It's a 4 star hotel at best. Would however go again & recommend.
Pamela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

A hidden gem. The rooms could do with a refresh but are clean and the ultra all inclusive is excellent value and quality. The staff are friendly and couldn’t do enough for you even in the last week of the season.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Lovely beach
Ciara
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Mitsis Faliraki was absolutely wonderful and would highly recommend it to anyone hoping to stay in a upmarket all inclusive hotel in Rhodes! The bar staff, team in reception and restaurant staff were all so kind, polite and helpful, and no request was too big! The evening entertainment was amazing and we enjoyed every night. The facilities are great, the pool is a perfect size and temperature and the beach was clean and hosted water sports. The location was perfect! Just 20/30 minutes from the airport and able to walk into Faliraki centre in 2 mins for a vibrant nightlife and bars. There is a bus stop right outside the hotel which we utilised to head to the infamous Rhodes Water Park just 3km away and up to Rhodes old town also.
Read More
Matthew
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

.
Georgina
icon-Leisure
Leisure
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

This hotel was amazing, there are so many food options and different restaurants that you can go to. Great stay
Karen
icon-with Partner
with Partner
4.0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

We weren’t given the room we’d paid for which was a double sea view we were given a twin We then had to wait an hour for them to change our room they t then decided they wouldn’t change the room but push the beds together This is a five star hotel ! The food was also cold that we ate whilst waiting for the room After complaining to hotels.com after about an hour on the phone they contacted the hotel who said there wasn’t anyone there to approve a refund We were told we wouldn’t get a refund initially as we’d cancelled whuch we hadn’t We were very unhappy with the room and cold food the staff had said they would put it down as a no show which was ridiculous as we’d waited an hour for them to sort out the room We were then told that a refund could take up to 72 hours !! It was a disaster as it was a night away and hadn’t planned to spend any money as it was all inclusive Our night was ruined We were given a refund minus tourist tax tgat we’d paid to the hotel and hotel tax not sure why we had to pay either as we didn’t stay there So it cost us £20 to wait for an hour in the hotel !! We got the refund the following day thanks to an efficient lady from hotels .com
Read More
Barry Neil
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

Stayed July 23 can’t fault the staff or hotel but sadly both teenage boys caught food poisoning from eating chicken burgers at the a la Carrie restaurant half way through our holiday. They were so so ill they were admitted to hospital and put on drips The hospital confirmed it was food poisoning as they had blood and stool tests which cost us £3000 plus new flights as we couldn’t travel home. That money we got back from insurance but not the holiday cost or the pain the boys went through. I did tell Expedia but they weren’t interested. So I’m afraid I will not be booking with them again or staying at the Mitsis Faliraki ever again
Read More
Sharan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

Amazing place, it was a little old but everything else was fantastic
Thomas
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

Absolutely loved our stay at Mitsis Faliraki. The staff are all so friendly and helpful. The location is perfect as well as its right on the beach and a 2 minute walk to the main town.
Number of reviews per page
20
40

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Exterior 4 Mitsis Faliraki

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Overall Ratings & Reviews Mitsis Faliraki

Other sources (226)
9.0
Exceptional
From 226 reviews
Cleanliness

9.2

Room Comfort

8.4

Location

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mitsis Faliraki

Number of reviews per page
20
40
Top reviews
Lyanta
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Overall a good stay! The staff are, polite, friendly, helpful and courteous and a true testament to the hotel. However, I had to give this 3 stars as the rooms are very tired and old and are in need of refurbishment. I found hair in my shower head, which was eventually resolved by the hotel staff and my son and I received an apology. Several of the guests I was travelling with unfortunately had food poisoning, but I guess this is a risk with all inclusive and having food out for a while. Also several cats managed to get into the hotel. Overall the hotel staff make this a 5 star, and their job is made a lot harder by the improvements not going into the hotel itself. Whether you have a good stay is a bit of a luck of the draw.
Read More
Elaine
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Our stay at the hotel was quite pleasant, despite its size the staff were friendly and polite, which may be a reflection of great customer service training. The rooms were generally clean and tidy and any issues were dealt with promptly. In room facilities were good and if any extras were needed the staff were only willing to help. Eg. They did not have an iron available when I needed one, they offered the alternative of ironing my clothes for me. The hotel has a number of restaurants and bars, a wide variety of foods to suit most palates. However in the main restaurant that provides a buffet menu for a large amount of people the food can fall below par. Unfortunately a number of people from our party got food poisoning! Including me! I see this is not an isolated issue as this seems to have been mentioned in other reviews. Not sure what the food safety practices are like behind the scenes… Overall light, airy, family friendly hotel with plenty to do and great customer service but need to look at their food hygiene training.
Read More
Ruth
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Amazing service from ALL the staff. So friendly and welcoming. Great hotel with lots of choice in the A La Carte restaurants and buffet also good. Rooms were clean and comfortable and we enjoyed our stay here!
Anna
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The location was excellent — just a 5-minute walk into Faliraki town, with plenty of restaurants and shops nearby. The rooms are somewhat dated and could benefit from renovation to truly match a 5-star standard. The food was outstanding, with a wide variety available at the buffet. The à la carte restaurants were exceptional, especially the Italian and Pan-Asian options.
Read More
Nachatar
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Great staff and amenities
Gail
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Staff and service make this hotel 5 star! Rooms are a little dated but the food and drinks make up for that. The staff can’t do enough for you and try their upmost to make your holiday one of the best.
Corrie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Excellent service as always at Mitsis!
Joanna Victoria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The Mitsis Faliraki is a beautiful hotel with exceptionally helpful staff, reception were a great support when husband was unwell. Buffet dining is excellent with some really superb show cooking of Greek and Turkish dishes. Sun loungers are plenty with lots of options - several pools, garden and beach and all the loungers are cushioned! Although the hotel was busy there were no queues for the bars in the evening as both the main bar and pool bar serve the entertainment area and also served by waiting staff. Walking distance to the main Faliraki area but didn’t feel you were too close, the double glazed balcony doors kept any noise out! All in all a wonderful hotel and highly recommended.
Read More
SARAH
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Not 5*! The staff are great and very personable. Especially George (entertainment), Yulia and Nikos (Servers). However, there isn’t enough of them, you can be queueing at the bar for 5-10 mins when there’s only 3/4 people in front. The entertainment is great but you have to actively try to find out what is going on as it is only advertised on a small poster in the gym. Had to go round the pool myself to try get a few people to play volleyball. The gym is mediocre, it’s outside which means you can probably do about 20 mins before you overheat and the equipment is a bit limited.The pool and beach area is nice and well looked-after but its important to know the beach is public (this isn’t the hotels fault, its the law) therefore may be wise to think twice when leaving valuables whilst you go for a dip (we didn’t have an issue though). As for the rooms, they’re decent, the beds are comfy and you have enough space. Would’ve expected to see an iron and ironing board for a 5* but that’s acceptable. The cleaners do a good job of cleaning your room but weren’t replenishing mini-bar, toiletries etc. I had to ask for a bar of soap, even though it was clear ours was nearly finished. They do come round in the evening replacing towels though which is a nice touch. Lastly, the food was decent. Everything was well cooked and tasty but became very repetitive especially breakfast. The crepe bar and pizzeria is great but again you can queue for a while and the pizza is one slice not a full pie
Read More
Gurminder Singh
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Fantastic Hotel, good location, very clean, staff are great. great choices for food.
Luke
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Good food, friendly staff & very clean. Just not 5 star. It's a 4 star hotel at best. Would however go again & recommend.
Pamela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

A hidden gem. The rooms could do with a refresh but are clean and the ultra all inclusive is excellent value and quality. The staff are friendly and couldn’t do enough for you even in the last week of the season.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Lovely beach
Ciara
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Mitsis Faliraki was absolutely wonderful and would highly recommend it to anyone hoping to stay in a upmarket all inclusive hotel in Rhodes! The bar staff, team in reception and restaurant staff were all so kind, polite and helpful, and no request was too big! The evening entertainment was amazing and we enjoyed every night. The facilities are great, the pool is a perfect size and temperature and the beach was clean and hosted water sports. The location was perfect! Just 20/30 minutes from the airport and able to walk into Faliraki centre in 2 mins for a vibrant nightlife and bars. There is a bus stop right outside the hotel which we utilised to head to the infamous Rhodes Water Park just 3km away and up to Rhodes old town also.
Read More
Matthew
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

.
Georgina
icon-Leisure
Leisure
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

This hotel was amazing, there are so many food options and different restaurants that you can go to. Great stay
Karen
icon-with Partner
with Partner
4.0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

We weren’t given the room we’d paid for which was a double sea view we were given a twin We then had to wait an hour for them to change our room they t then decided they wouldn’t change the room but push the beds together This is a five star hotel ! The food was also cold that we ate whilst waiting for the room After complaining to hotels.com after about an hour on the phone they contacted the hotel who said there wasn’t anyone there to approve a refund We were told we wouldn’t get a refund initially as we’d cancelled whuch we hadn’t We were very unhappy with the room and cold food the staff had said they would put it down as a no show which was ridiculous as we’d waited an hour for them to sort out the room We were then told that a refund could take up to 72 hours !! It was a disaster as it was a night away and hadn’t planned to spend any money as it was all inclusive Our night was ruined We were given a refund minus tourist tax tgat we’d paid to the hotel and hotel tax not sure why we had to pay either as we didn’t stay there So it cost us £20 to wait for an hour in the hotel !! We got the refund the following day thanks to an efficient lady from hotels .com
Read More
Barry Neil
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

Stayed July 23 can’t fault the staff or hotel but sadly both teenage boys caught food poisoning from eating chicken burgers at the a la Carrie restaurant half way through our holiday. They were so so ill they were admitted to hospital and put on drips The hospital confirmed it was food poisoning as they had blood and stool tests which cost us £3000 plus new flights as we couldn’t travel home. That money we got back from insurance but not the holiday cost or the pain the boys went through. I did tell Expedia but they weren’t interested. So I’m afraid I will not be booking with them again or staying at the Mitsis Faliraki ever again
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Sharan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

Amazing place, it was a little old but everything else was fantastic
Thomas
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

Absolutely loved our stay at Mitsis Faliraki. The staff are all so friendly and helpful. The location is perfect as well as its right on the beach and a 2 minute walk to the main town.
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