The staff can speak English very clear with the good accent. The location is near TST MTR C2 so you can travel around Hong Kong to Hong Kong Island. The shuttle bus to go to the airport (Bus No. A21) is exactly in front of the hotel. It is very good hotel in Hong Kong with affordable price and good facilities.
It was a surprisingly a good hotel, clean and very convenient location considering the price. But please not if you have big luggage/suitcase, there will be stairs and steps to reach to the hotel. So better use taxi or walk a little further to avoid stairs.
Strategic hotel with entertainment center and harbor. Good service. It turns out that choosing the harbor view is still blocked by high-rise buildings around it.