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Polo Floatel Kolkata

Hotels
6.8
/10
Pleasant
69 reviews

What Guests Say About Their Stay

ROBERT

10.0
/ 10
An excellent place to stay right on the river with views of river traffic and bridges. Excellent restaurant service and bar inside and outside with full menu that will also work for more Western tastes. Within a mile of major Indian rail system. One of few or possibly only floating hotel.

Faiz

10.0
/ 10
We reached the place close to midnight, though its a bit far from airport- you see the place, you will love it! Its just as good you can dream a place for a nice, comfy and soothing environment for your self or family!

Richard

10.0
/ 10
The Floatel Hotel provides the perfect balance between the three or fewer star hotels one finds in India for a reasonable amount; and those luxury hotels that are great but cost too much. This was my second stay there, and I will stay there on my subsequent trips to Kolkata. The theme is a nice touch, and I love the hotel's commitment to being ecofriendly. The buffet is always a favorite, too.
In the Area
See Map
9/10 Kolkatta Jetty Stand Road, Kolkata, West Bengal, India, 700001

Main Facilities

See more
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Polo Floatel Kolkata is a hotel is located at Kolkata. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Polo Floatel Kolkata

9/10 Kolkatta Jetty Stand Road, Kolkata, West Bengal, India, 700001
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Lobby Polo Floatel Kolkata
Exterior 2 Polo Floatel Kolkata

Discover More About Polo Floatel Kolkata

General


In Kolkata (Esplanade)

Location


With a stay at Polo Floatel Kolkata in Kolkata (Esplanade), you'll be within a 5-minute drive of New Market and Milennium Park. This hotel is 12.1 mi (19.4 km) from New Town Eco Park and 0.2 mi (0.3 km) from High Court.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Milennium Park - 0.1 km / 0.1 mi
High Court - 0.3 km / 0.2 mi
Netaji Indoor Stadium - 0.4 km / 0.3 mi
Kolkata Panorama - 0.4 km / 0.3 mi
St John’s Church - 0.6 km / 0.4 mi
Calcutta General Post Office - 0.7 km / 0.5 mi
Raj Bhavan - 0.8 km / 0.5 mi
Maidan - 0.9 km / 0.6 mi
Eden Gardens - 1 km / 0.6 mi
Mohun Bagan Ground - 1.1 km / 0.7 mi
Calcutta Stock Exchange - 1.1 km / 0.7 mi
Mohammedan Sporting Ground - 1.3 km / 0.8 mi
Metropolitan Building - 1.4 km / 0.9 mi
Moghan David Synagogue - 1.7 km / 1 mi
Jain Temple - Kolkata - 1.8 km / 1.1 mi

The preferred airport for Polo Floatel Kolkata is Netaji Subhash Chandra Bose Intl. Airport (CCU) - 16.5 km / 10.3 mi

Facilities


Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services, babysitting (surcharge), and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Business Facilities


Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Dining


Enjoy Fusion cuisine at Bridge Bistro Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 49 air-conditioned rooms featuring minibars and Smart televisions. Cable television is provided for your entertainment. Bathrooms feature showers with rainfall showerheads. Conveniences include phones, as well as coffee/tea makers and complimentary bottled water.

All facilities in Polo Floatel Kolkata

Bar, Cafe and Lounge Polo Floatel Kolkata
Bar, Cafe and Lounge
Functional Hall Polo Floatel Kolkata
Functional Hall
Lobby Polo Floatel Kolkata
Lobby
Accommodation Services Polo Floatel Kolkata
Accommodation Services
Exterior Polo Floatel Kolkata
Exterior

Hotel Services

  • Laundry service
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference center
  • Conference rooms
  • Computer station
  • Business center

Transportation

  • Limited parking
  • Limo or town car service
  • Shopping center shuttle
  • Area shuttle
  • Airport transfer

General

  • Banquet
  • Smoking area
  • Rooftop terrace
  • Parking

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Food and Drinks

  • Breakfast
  • Snack bar

Kids and Pets

  • Babysitting

Things to Do

  • Garden

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Polo Floatel Kolkata

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
14:00 - 12:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately INR 599 for adults and INR 599 for children
  • Airport shuttle fee: INR 2000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, Contactless check-in is available

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 12:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Polo Floatel Kolkata
49
Number of floors in Polo Floatel Kolkata
2
Another facilities in Polo Floatel Kolkata
Laundry service, Express check-in, Wedding service, Luggage storage, Express check-out

Frequently asked question in Polo Floatel Kolkata

What are available facilities at Polo Floatel Kolkata?
There are top facilites at Polo Floatel Kolkata such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Polo Floatel Kolkata?
The standard check-in time at Polo Floatel Kolkata is starting from 14:00 - 12:00 while the latest check-out time is at Before 12:00
Does Polo Floatel Kolkata provide breakfast?
Yes, Polo Floatel Kolkata provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Polo Floatel Kolkata?
Polo Floatel Kolkata is a 3.5-star hotel.
How many floors does Polo Floatel Kolkata have?
Polo Floatel Kolkata has 2 floors.
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More Reviews from Other Guests in Polo Floatel Kolkata

Overall Ratings & Reviews Polo Floatel Kolkata

Other sources (69)
6.8
Pleasant
From 69 reviews
Cleanliness

6.4

Room Comfort

6.2

Location

7.8

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Polo Floatel Kolkata

Number of reviews per page
20
40
Top reviews
Raymond
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff are courteous the views are amazing. The food is gourmet. The breakfast is delightful. I really enjoyed it.
ROBERT
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

An excellent place to stay right on the river with views of river traffic and bridges. Excellent restaurant service and bar inside and outside with full menu that will also work for more Western tastes. Within a mile of major Indian rail system. One of few or possibly only floating hotel.
Tania
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The property is a repurposed ship which is a cool idea. The Bengali buffet lunch was great. The breakfast was amazing. The view was really beautiful as you are on the Ganges river and the Hooghly bridge is in front of you, from your room. But the property is very old and has not been upgraded. The room we were in, had a dirty old carpet with stains and the walls had old paint. The bathroom was clean. The room was probably very near the kitchen as we got lot of smells when we stepped into the balcony. The corridor also smelled of food. My suggestion is that the kitchen should not be kept so near the rooms and can be moved to the main entry area away from the boat which houses the rooms. The concept and property was very beautiful but unfortunately its not being managed well. Its worth a visit to dine, but the rooms need upgrades.
Read More
Anish
icon-with Partner
with Partner
2.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

This is definitely one of those places that is just running on past glory. The room was super cramped and had a damp smell. We also saw visible mold on the shower curtains and my fiance immediately started having a reaction to it. There was extremely loud music playing way past 2 am. There was a lot of noise coming from upstairs and the corridor from the early morning. Kids were running around making noise without supervision. Finally, when we went for breakfast, the host was super rude and basically shouted at us for coming in late for the breakfast buffet and threw the menu at us when we wanted to do a la carte. We left without having breakfast and rest assured will never return here again.
Read More
Hena
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Property conditions need to be improved. Staff are good, helpful. Restaurant is good. Food is good.
Hena
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

It’s situated on river Ganges, so location is unique.
RAJIV
icon-Business
Business
8.0
/10
Reviewed 328 week(s) ago

Hotels.com verified review

The location is excellent with fantastic views of the river. One should stay for this reason alone. Having said that, the condition of the hotel needs to be improved. Quite run down in many places. Simple things like good choice of TV channels (especially the News and Sports channels), tissue boxes in the room etc. should be looked at
Read More
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

Pathetic service, stinking room, dirty washroom. So much could have been done with this property. Its an excellent case study to show how one can destroy value of a property with so much intrinsic potential. I had booked 2 nights, but checked out after spending one night.
Manickam
4.0
/10
Reviewed 345 week(s) ago

Hotels.com verified review

Experience was pathetic, no spa, no gym, no wifi in the rooms..Luckily it was only one night otherwise it would have been a nightmare!!!
Verified traveler
icon-Family
Family
4.0
/10
Reviewed 467 week(s) ago

Hotels.com verified review

Not so good...... Worth for money.....1/5
Kalyan k
icon-with Partner
with Partner
4.0
/10
Reviewed 472 week(s) ago

Hotels.com verified review

We had a very uncomfortable stay for 5 nights in this hotel. The location and view from room was the only positive point, rest everything was bad. The room was smallest I have seen any this type of hotels, the bed was ridiculously small,could hardly accommodate two adult persons. The bathroom was also very small with defective plumbing. The lift lobbies and the lifts stink. The gangway bridge was shaky and difficult to walk.wifi was not free and exhorbitingly costly. Breakfast spread was average but the service in the restaurant is below standard. Food prices are very high. I would not advise anyone to stay in this hotel.
Read More
Faiz
icon-with Partner
with Partner
10.0
/10
Reviewed 479 week(s) ago

Expedia Group verified review

We reached the place close to midnight, though its a bit far from airport- you see the place, you will love it! Its just as good you can dream a place for a nice, comfy and soothing environment for your self or family!
Prof Arup
icon-Family
Family
6.0
/10
Reviewed 497 week(s) ago

Hotels.com verified review

The hotel has a lovely location. It floats on the river Ganges. The view from the room is excellent. But the property is not well maintained. The room was very small and it was full of old wooden furniture which had outlived their utility. Rooms are not cleaned properly. The room service is poor and most of the staff members have a laid back attitude. The bathroom was stinky and the tiles were full of stains. The restaurant serving the breakfast has a good ambiance. But the breakfast spread is not plenty. The croissants and other bakery items are served cold. We noticed inefficiency everywhere. The staff at the reception had no knowledge of our booking made wth hotels.com long back. On producing the print out of the hotels.com voucher they were kind enough to provide us a room.
Read More
Jagdies
6.0
/10
Reviewed 507 week(s) ago

Hotels.com verified review

The kitchen staff was really good Toilet was not good condition also room cleanliness could do with more work and cleanliness The people at the hotel are really good that is what makes it work
G
icon-Family
Family
2.0
/10
Reviewed 526 week(s) ago

Hotels.com verified review

1 star hotel charging 5 star prices, needs a lot of modernisation furniture still from the 50's and looked vey worn, carpets smelt like they have never been changed, staff were friendly and polite making the best of trying to keep the hotel clean and presentable, felt very sorry for them as even their uniform was unclean. Ridiculous charges at bar and restaurant bottle of kingfisher was over 400 Rupees over 4 times the price to other places which had far better décor, Floatel hotel living on past glories. only good thing I can write is breakfast was okay with varied foods.
Read More
Dharmesh
6.0
/10
Reviewed 564 week(s) ago

Expedia Group verified review

I had booked the Ganges facing room but the view is best avoidable with filth flowing in the river. Only the view of Howrah bridge is worth looking at, that too in night. I took ill on my way to the hotel and after 3 reminders, utter confusion and 90 minutes later I get one tablet of the medicine that I had requested. I had booked an emergency flight to rush back home due to my bad heath but the hotel could manage any cab for almost an hour in spite of their assurances earlier and they did not have a cab service of their own. I had to ultimately cancel my flight and lose money on the same. The room had a distinct stink. Food was passable.
Read More
Ben
2.0
/10
Reviewed 579 week(s) ago

Expedia Group verified review

Terrible experience. Expedia gave me a confirmed booking for a hotel which is shut down.
Scoop
8.0
/10
Reviewed 585 week(s) ago

Expedia Group verified review

Oh, I don't know. Overall, it was OK. The food prices in the restaurant are HIGH by India standards, especially by Kolkata standards. The dining room is overstaffed and thus is somewhat disorganized. Overall, I think the hotel has tried to figure out every way to get as much money as possible out of all guests. However, they did not charge me to use the phone in the lobby; guests cannot dial outside the hotel from their rooms.
Read More
Verified traveler
4.0
/10
Reviewed 587 week(s) ago

Hotels.com verified review

very helpful staff, needing refurbished, but it was the noisiest hotel I have ever stayed in. With about 25 rooms and about 10 function suites, noise was almost continual. If you want a good nights sleep go elsewhere.
Lakshmi Narashimhan
8.0
/10
Reviewed 603 week(s) ago

Hotels.com verified review

It's my second time in this hotel. The reason why I had book it for the second time was to explore the feel of floating while staying inside Room. I should say there wasn't anything of that sort I had felt. It is a good hotel though with prominent service. Food price is exorbitantly high though.
Number of reviews per page
20
40

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Overall Ratings & Reviews Polo Floatel Kolkata

Other sources (69)
6.8
Pleasant
From 69 reviews
Cleanliness

6.4

Room Comfort

6.2

Location

7.8

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Polo Floatel Kolkata

Number of reviews per page
20
40
Top reviews
Raymond
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff are courteous the views are amazing. The food is gourmet. The breakfast is delightful. I really enjoyed it.
ROBERT
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

An excellent place to stay right on the river with views of river traffic and bridges. Excellent restaurant service and bar inside and outside with full menu that will also work for more Western tastes. Within a mile of major Indian rail system. One of few or possibly only floating hotel.
Tania
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The property is a repurposed ship which is a cool idea. The Bengali buffet lunch was great. The breakfast was amazing. The view was really beautiful as you are on the Ganges river and the Hooghly bridge is in front of you, from your room. But the property is very old and has not been upgraded. The room we were in, had a dirty old carpet with stains and the walls had old paint. The bathroom was clean. The room was probably very near the kitchen as we got lot of smells when we stepped into the balcony. The corridor also smelled of food. My suggestion is that the kitchen should not be kept so near the rooms and can be moved to the main entry area away from the boat which houses the rooms. The concept and property was very beautiful but unfortunately its not being managed well. Its worth a visit to dine, but the rooms need upgrades.
Read More
Anish
icon-with Partner
with Partner
2.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

This is definitely one of those places that is just running on past glory. The room was super cramped and had a damp smell. We also saw visible mold on the shower curtains and my fiance immediately started having a reaction to it. There was extremely loud music playing way past 2 am. There was a lot of noise coming from upstairs and the corridor from the early morning. Kids were running around making noise without supervision. Finally, when we went for breakfast, the host was super rude and basically shouted at us for coming in late for the breakfast buffet and threw the menu at us when we wanted to do a la carte. We left without having breakfast and rest assured will never return here again.
Read More
Hena
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Property conditions need to be improved. Staff are good, helpful. Restaurant is good. Food is good.
Hena
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

It’s situated on river Ganges, so location is unique.
RAJIV
icon-Business
Business
8.0
/10
Reviewed 328 week(s) ago

Hotels.com verified review

The location is excellent with fantastic views of the river. One should stay for this reason alone. Having said that, the condition of the hotel needs to be improved. Quite run down in many places. Simple things like good choice of TV channels (especially the News and Sports channels), tissue boxes in the room etc. should be looked at
Read More
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

Pathetic service, stinking room, dirty washroom. So much could have been done with this property. Its an excellent case study to show how one can destroy value of a property with so much intrinsic potential. I had booked 2 nights, but checked out after spending one night.
Manickam
4.0
/10
Reviewed 345 week(s) ago

Hotels.com verified review

Experience was pathetic, no spa, no gym, no wifi in the rooms..Luckily it was only one night otherwise it would have been a nightmare!!!
Verified traveler
icon-Family
Family
4.0
/10
Reviewed 467 week(s) ago

Hotels.com verified review

Not so good...... Worth for money.....1/5
Kalyan k
icon-with Partner
with Partner
4.0
/10
Reviewed 472 week(s) ago

Hotels.com verified review

We had a very uncomfortable stay for 5 nights in this hotel. The location and view from room was the only positive point, rest everything was bad. The room was smallest I have seen any this type of hotels, the bed was ridiculously small,could hardly accommodate two adult persons. The bathroom was also very small with defective plumbing. The lift lobbies and the lifts stink. The gangway bridge was shaky and difficult to walk.wifi was not free and exhorbitingly costly. Breakfast spread was average but the service in the restaurant is below standard. Food prices are very high. I would not advise anyone to stay in this hotel.
Read More
Faiz
icon-with Partner
with Partner
10.0
/10
Reviewed 479 week(s) ago

Expedia Group verified review

We reached the place close to midnight, though its a bit far from airport- you see the place, you will love it! Its just as good you can dream a place for a nice, comfy and soothing environment for your self or family!
Prof Arup
icon-Family
Family
6.0
/10
Reviewed 497 week(s) ago

Hotels.com verified review

The hotel has a lovely location. It floats on the river Ganges. The view from the room is excellent. But the property is not well maintained. The room was very small and it was full of old wooden furniture which had outlived their utility. Rooms are not cleaned properly. The room service is poor and most of the staff members have a laid back attitude. The bathroom was stinky and the tiles were full of stains. The restaurant serving the breakfast has a good ambiance. But the breakfast spread is not plenty. The croissants and other bakery items are served cold. We noticed inefficiency everywhere. The staff at the reception had no knowledge of our booking made wth hotels.com long back. On producing the print out of the hotels.com voucher they were kind enough to provide us a room.
Read More
Jagdies
6.0
/10
Reviewed 507 week(s) ago

Hotels.com verified review

The kitchen staff was really good Toilet was not good condition also room cleanliness could do with more work and cleanliness The people at the hotel are really good that is what makes it work
G
icon-Family
Family
2.0
/10
Reviewed 526 week(s) ago

Hotels.com verified review

1 star hotel charging 5 star prices, needs a lot of modernisation furniture still from the 50's and looked vey worn, carpets smelt like they have never been changed, staff were friendly and polite making the best of trying to keep the hotel clean and presentable, felt very sorry for them as even their uniform was unclean. Ridiculous charges at bar and restaurant bottle of kingfisher was over 400 Rupees over 4 times the price to other places which had far better décor, Floatel hotel living on past glories. only good thing I can write is breakfast was okay with varied foods.
Read More
Dharmesh
6.0
/10
Reviewed 564 week(s) ago

Expedia Group verified review

I had booked the Ganges facing room but the view is best avoidable with filth flowing in the river. Only the view of Howrah bridge is worth looking at, that too in night. I took ill on my way to the hotel and after 3 reminders, utter confusion and 90 minutes later I get one tablet of the medicine that I had requested. I had booked an emergency flight to rush back home due to my bad heath but the hotel could manage any cab for almost an hour in spite of their assurances earlier and they did not have a cab service of their own. I had to ultimately cancel my flight and lose money on the same. The room had a distinct stink. Food was passable.
Read More
Ben
2.0
/10
Reviewed 579 week(s) ago

Expedia Group verified review

Terrible experience. Expedia gave me a confirmed booking for a hotel which is shut down.
Scoop
8.0
/10
Reviewed 585 week(s) ago

Expedia Group verified review

Oh, I don't know. Overall, it was OK. The food prices in the restaurant are HIGH by India standards, especially by Kolkata standards. The dining room is overstaffed and thus is somewhat disorganized. Overall, I think the hotel has tried to figure out every way to get as much money as possible out of all guests. However, they did not charge me to use the phone in the lobby; guests cannot dial outside the hotel from their rooms.
Read More
Verified traveler
4.0
/10
Reviewed 587 week(s) ago

Hotels.com verified review

very helpful staff, needing refurbished, but it was the noisiest hotel I have ever stayed in. With about 25 rooms and about 10 function suites, noise was almost continual. If you want a good nights sleep go elsewhere.
Lakshmi Narashimhan
8.0
/10
Reviewed 603 week(s) ago

Hotels.com verified review

It's my second time in this hotel. The reason why I had book it for the second time was to explore the feel of floating while staying inside Room. I should say there wasn't anything of that sort I had felt. It is a good hotel though with prominent service. Food price is exorbitantly high though.
Number of reviews per page
20
40