Hotel Italia

Agosto and Lucia were so friendly, welcoming and knowledgeable. They give us great advice on what to see, restaurants to visit and where to park. The hotel itself is beautiful. It's clean and has such a European charm. Would definitely stay here again!

Excelenteservicio, habitaciones grandes, desayuno incluido hasta las 10. Llegamos tarde y nos ofrecieron un desayuno tambien, aire acondicionado en habitación, cama hermosa,baño limpio y completo. El staff un 10.

Hotel Italia was an absolute gem. The staff were incredibly friendly and helpful — they understood we were tired from traveling with teens and even nailed a salon recommendation that turned out to be the best hair wash of my life, just minutes from the hotel. Our room was spotless, quiet, and the A/C worked perfectly; we didn’t hear a sound from neighbors or stair traffic. The location is a sweet spot — only 5 to 10 minutes from the tourist sights, yet tucked in a local neighborhood with bakeries and grocery stores, giving us that refreshing, peaceful feeling of being disconnected from the tourist rush. Breakfast was amazing, and the little teen-approved Duomo and gelato challenges made exploring even more fun. Bottom line: we’d come back and stay here again in a heartbeat. For anyone visiting Siena, Hotel Italia at Porta Camollia gives you that perfect “live like a local” buffer before diving into the Duomo and Piazza del Campo — and if you need a salon, just ask reception; their pick is solid.

The hotel is a bit older but the hotel and room were very clean. The bathroom was very nice. Good value.

Hotel Italia is welcoming and comfortable. It is conveniently located a short distance from the railway station (which is connected to street level by ten escalators and relatively easy to access with luggage if they're all working). The included breakfast buffet offered a great array of tempting options. The centre of the city with all the main tourist sights is only a twenty to thirty minute walk away through very picturesque streets.

Clean, comfortable rooms. Very friendly staff.

Muy amables en todo momento. De hecho, tuvimos un detalle con la habitación, y nos ofrecieron otra opción que se adaptara a nuestras necesidades. Muy agradecidos. Y el desayuno muy variado y delicioso.

Great place if you want to stay right outside the ZTL zone and the wall (beware of that if you are driving). Such a gem of hotel. The staff was super helpful, very kind and serviceable, i mean really really really nice. The room was a little tight for 4, but the bathroom was huge! All super clean, really impeccable. Our bedroom was in the adjacent building but in the ground floor, which made rolling in the luggage a breeze. The room itself had a queen bed and a day bed with a trundle. They were so nice and had the beds made for 4 when we arrived, i.e. they took out the trundle and made the bed as well as the daybed. I yet have to see that happen in the US... very attentive to detail. A very very minor thing, but the bed covers should be updated to be a bit more modern, looked like my grandma's curtains. Nevertheless, it was perfect for one night and also greatly appreciated the AC. The brick ceilings were also very charming. The breakfast buffet is absolutely amazing! Well worth the stay. They also have parking, but you need to reserve it ahead. We had gotten an email a couple of days before, but bc we were traveling around, I missed their ask if we wanted parking. Nevertheless, we found parking right behind the building so didn't matter at all, but you need to ask ahead for parking as they have limited spots A walk to the center if town is about 20mn and very easy stroll. This place is just perfect!! And Siena is just one of my favorite cities in Italy!!! Perfect combo!

Very nice hotel with friendly, helpful staff. Good free breakfast buffet. Great location near entrance to walled city.

The reception staff - Julia - worked tirelessly to recover my luggage which was lost by KLM somewhere between Marseille and Siena. Thank you.

Great location and very friendly staff. They also have good breakfast.

Just do it and stay here.

Great location with friendly staff, clean well-appointed rooms and a great breakfast buffet.

Basically all good for the price. Breakfast was satisfactory. My four stars more towards the air-conditioning (we are at ground floor so having the window wide opened without any latch is not really an option, we tried variety settings but at the end decided to go with only fans mode), as well as the shower head for our room. Hotel is well located (just take the escalator inside the shopping mall opposite station to go up hill, then turn right), coin laundrette is opposite hotel. Thank you for accommodating us.

Even though it advertises having an elevator we got put in the annex which does not and so had to climb stairs.

Through all my travels in Italy, this was probably the nicest accommodations. Centrally located and near the train station, large room and excellent breakfast.

Lovely helpful staff, comfortable room, good breakfast, convenient location. Enjoyed our stay here

The room was clean and the staff was amazing!! I would stay nere again and again

It was very close to the City Center and also to a bus stop. We had no car so this came in handy. They were awesome about calling us taxi’s and giving directions and recommendations for places to eat and recommending a cooking class. Breakfast was nice. The only thing they did not have were wash cloths. We use them in the States. I didn’t ask nor did I see any in a cart so I thought possibly just the culture in Italy. We did have them at our hotel in Rome. I should have ask so that is on me! The staff was incredible! If I were to travel to Siena again, I would definitely book this hotel.

Excellent staff, great location, wonderful breakfast.