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Gokan no Yu Tsuruya
Ryokans
9.2
/10
Exceptional
205 reviews
What Guests Say About Their Stay
Chun Wan
10.0
/ 10
Located right inside Zao Onsen District, I arrived by car. A very well facilitated hotel, with lift (especially important for travellers which big luggages), private onsen is available for booking. The reception team and hospitality teams speaks some English, and are very warm and friendly.
Nick
10.0
/ 10
Great ryokan near the main road of zao. Excellant staff, friendly service with awesome private and public onsens. Big family room was perfect to section off our teenager. Only issue was limited self catering options if you dont take the pricey breakfast/dinner option, single small lawsons in town
Kam Ngo, Jacinta
10.0
/ 10
It was a very nice stay. The staff were very friendly, polite and helpful with luggage. The hotel is very close to Zao Sanroku Station. Since there was a lot of snow on the top of Zao Mountain, the staff knew that we were here to visit. He saw that we were only wearing sports shoes, and suggested lending us a pair of rubber boot for temporary use. I was really so grateful to him. He also speaks English and can provide useful information. In addition, the hotel provides covered parking spaces in case your vehicle gets covered in snow. The room was clean and tidy. There were two tatami mats in the room and there was still enough space for two large suitcases. A large traditional hot spring bath with indoor and outdoor hot spring pools and plenty of space. You can also choose to enjoy a 50 minutes private bath when you checked in. Highly recommended to those who go to Zao Onsen.
In the Area
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Zao-onsen 710, Yamagata, Kaminoyama-shi, Tohoku, Japan, 990-2301
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What's around Gokan no Yu Tsuruya
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Zao-onsen 710, Yamagata, Kaminoyama-shi, Tohoku, Japan, 990-2301
Discover More About Gokan no Yu Tsuruya
Location
Staying at Gokan no Yu Tsuruya is a good choice when you are visiting Kaminoyama-shi.
About Gokan no Yu Tsuruya
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
With all facilities offered, Gokan no Yu Tsuruya is the right place to stay.
All facilities in Gokan no Yu Tsuruya
Others
General
- Parking
- Refrigerator (shared)
- Smoking area
Things to Do
- Shops
- Spa
Connectivity
- Free WiFi
Public Facilities
- Others
Hotel Services
- Front desk
In-room Facilities
- TV
Accommodation Policy & General Information in Gokan no Yu Tsuruya
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts cash
- Safety features at this property include a fire extinguisher and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 7:20 PM to receive dinner.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:00 - 21:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi |
Check-In / Check-Out Time | 14:00 - 21:00 - Before 10:00 |
Available rooms at Gokan no Yu Tsuruya | 41 |
Another facilities in Gokan no Yu Tsuruya | Parking, Refrigerator (shared), Smoking area, Shops, Spa |
Frequently asked question in Gokan no Yu Tsuruya
What are available facilities at Gokan no Yu Tsuruya?
There are top facilites at Gokan no Yu Tsuruya such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Gokan no Yu Tsuruya?
The standard check-in time at Gokan no Yu Tsuruya is starting from 14:00 - 21:00 while the latest check-out time is at Before 10:00
More Reviews from Other Guests in Gokan no Yu Tsuruya
Other sources (205)
9.2
Exceptional
From 205 reviews
Cleanliness
9.2
Room Comfort
9.2
Location
10.0
Service and Facilites
9.6
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Traveler Reviews Gokan no Yu Tsuruya
Number of reviews per page
20
40
Top reviews
Chun Wan
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Located right inside Zao Onsen District, I arrived by car. A very well facilitated hotel, with lift (especially important for travellers which big luggages), private onsen is available for booking. The reception team and hospitality teams speaks some English, and are very warm and friendly.
Nick
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great ryokan near the main road of zao. Excellant staff, friendly service with awesome private and public onsens. Big family room was perfect to section off our teenager. Only issue was limited self catering options if you dont take the pricey breakfast/dinner option, single small lawsons in town
Prithep
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Very friendly staffs
Kam Ngo, Jacinta
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
It was a very nice stay. The staff were very friendly, polite and helpful with luggage. The hotel is very close to Zao Sanroku Station. Since there was a lot of snow on the top of Zao Mountain, the staff knew that we were here to visit. He saw that we were only wearing sports shoes, and suggested lending us a pair of rubber boot for temporary use. I was really so grateful to him. He also speaks English and can provide useful information. In addition, the hotel provides covered parking spaces in case your vehicle gets covered in snow. The room was clean and tidy. There were two tatami mats in the room and there was still enough space for two large suitcases. A large traditional hot spring bath with indoor and outdoor hot spring pools and plenty of space. You can also choose to enjoy a 50 minutes private bath when you checked in. Highly recommended to those who go to Zao Onsen.
Read More
MAN SZE JANET
Leisure with Partner
8.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
Friendly and helpful staff, great hospitality! Room is spacious (traditional Japanese futon style). Private onsen available for booking for free (per room per day), public onsen is also available at almost 24/7. Highly recommend to book at least 1 set of on-site dinner breakfast, local produces used.
emery
10.0
/10
Reviewed 68 week(s) ago
Hotels.com verified review
An amazing hotel that I learned about from a friend. Easy to get to as it is directly across from the bus station. Can walk to the ski slopes, which is about five minutes away. Make sure to include breakfast and dinner, as they are amazing served in the room. each room also gets an hour in the private onsen, which is amazing. There is also a public Hot Springs available anytime. English is limited, but the staff are super friendly attentive, and get things done. Ski storage and the set up is perfect to arrive in the morning, Ski, while your room gets ready and then also Ski after you check out. They sell discounted tickets which saves 1100 yen (cash only).
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Meghan
10.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
Incredible expe
Yuan
Leisure
10.0
/10
Reviewed 85 week(s) ago
Expedia Group verified review
Staff are very helpful, warm and cozy ambience. Onsen is super nice, loved my stay
Christopher
Leisure Family
10.0
/10
Reviewed 96 week(s) ago
Expedia Group verified review
Thank you for making the stay special
Verified traveler
10.0
/10
Reviewed 113 week(s) ago
Hotels.com verified review
Great service. Staff are happy and pleasant. And the translation audio device they use makes communication easier. There is a one-time free-use of a private onsen bath among 5 choices during the entire stay. The public open-air bath within the hotel is also not bad. I got a corner room with a view on the ski slopes and it's spacious Japanese style so I have enjoyed my stay very much. The hotel is right across the bus terminal so getting in from Yamagata train station is very convenient. There is also free shuttle service to the Zao ropeway for skiing/snowboaring or cable car to view the snow monsters. Without ski/snowboard gear, it's actually quite an easy 10-minute walk.
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sandy
Leisure with Partner
10.0
/10
Reviewed 114 week(s) ago
Expedia Group verified review
staff were incredible. could help enough.
William H. Johnson
Leisure
10.0
/10
Reviewed 115 week(s) ago
Expedia Group verified review
Incredible stay at Gokan no Yu Tsuruya for a ski and onsen vacation. Staff are incredibly friendly, the private and public onsens are phenomenal, and the room was just what I needed to enjoy 5 days in Zao. I'd recommend booking breakfast and dinner ahead if you plan to stay in for dinner. Options around Zao were at times slim, particularly late in the evening. Highly recommend Gokan no Yu Tsuruya to anyone looking for a relaxing way to spend some time.
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Beng Ooi
Friends and Family
10.0
/10
Reviewed 115 week(s) ago
Hotels.com verified review
Hotel staff are friendly and helpful, recommend us good restaurant and advise us what is best time to see snow monster, lift tiket and cable car ticket buy from hotel save us some money.
KAR SIONG
Leisure with Partner
10.0
/10
Reviewed 119 week(s) ago
Expedia Group verified review
Nice Japanese style of stay, we arrived late but the staff wait until we arriving. They are helpful and room was clean
Maria
Friends and Family
10.0
/10
Reviewed 136 week(s) ago
Hotels.com verified review
We had a great stay at this Ryokan - An adult plus two teenagers. very comfortable and the private onsen are a plus. The only unfortunate part was that they were not serving dinner the day we stayed, which meant needing to look elsewhere - slim pickings in Zao this time of year.
Sara
Leisure with Partner
10.0
/10
Reviewed 175 week(s) ago
Expedia Group verified review
The staff were amazing! Discounted lift tickets if you stay here! And free private onsen once per day, but also free access to the public Onsen! Free shuttle to and from the lifts but also a very short walk if you miss it of want to walk.
Verified traveler
Friends and Family
8.0
/10
Reviewed 274 week(s) ago
Hotels.com verified review
The hotel is located right next to the town bus stop, making it very easy if you are traveling by bus. Breakfast was good and plenty and services were great, everyone is capable and helpful. The building itself is a bit old but clean. Easy access to the ski resort as well.
JoyceNgo
Leisure Family
10.0
/10
Reviewed 280 week(s) ago
Expedia Group verified review
We love this place, friendly staff, we went back to the hotel to rest before dinner and the staff brought us apples as refreshments, great location (across the street from the bus station), lovely onsen, outdoor, indoor or private. I am not a big fan of public onsen, so the private one is perfect. We will definitely stay here next time.
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Radhakrishnan
4.0
/10
Reviewed 296 week(s) ago
Hotels.com verified review
Very old facility... early check out time.. not clean probably never coming back.
C.Gan
Leisure with Friends
10.0
/10
Reviewed 300 week(s) ago
Expedia Group verified review
Unbeatable hospitality, the service is excellent. Convenient location that the zao bus terminal is across the street.
Number of reviews per page
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