Smile Hotel Matsuyama

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8.2
/10
Very Good
271 reviews

What Guests Say About Their Stay

Olivia M. R.

10.0
/ 10
I really like this place 😍. The room facilities are super complete, there is a television, mini refrigerator, air conditioner, heater, hair dryer, water heater, there is tea in sachet packaging & the bathroom is also complete with a bathtub with cold water and hot water and shampoo, conditioner, liquid soap, toothpaste and toothbrush, small towels & large towels and pajamas are also available. It really makes me comfortable with this room, the reception staff are also friendly and really help me a lot until I want to look for a taxi 🤗.

YUI

10.0
/ 10
めちゃくちゃコスパいい! 安さ、口コミ、立地だけで決めましたが、正解でした。正直何にも期待してなかったけど、受付の方は全員愛想良くて丁寧だし、アメニティもちゃんとある。朝ごはんは利益でてる?ってくらい安くておいしい。品数も朝だし十分。 倍の金額払ってここより全体的に劣ってるところいくらでもある。
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Sebastien

10.0
/ 10
Great stay on our pilgrimage. Clean room, friendly and helpful staff and close to restaurants, grocery and conbini.

Mireille

10.0
/ 10
Mighty fine stay! Well situated, near all attractions and public transportation!
In the Area
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Katsuyamacho 1-18-1, Ehime, Matsuyama, Shikoku, Japan, 790-0878

Main Facilities

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Laundry service
Parking
Luggage storage
Elevator
Accessible bathroom
24-hour Receptionist
Staying at Smile Hotel Matsuyama is a good choice when you are visiting Matsuyama. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Smile Hotel Matsuyama

Katsuyamacho 1-18-1, Ehime, Matsuyama, Shikoku, Japan, 790-0878
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Lobby Smile Hotel Matsuyama
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Discover More About Smile Hotel Matsuyama

Location
Staying at Smile Hotel Matsuyama is a good choice when you are visiting Matsuyama.

About Smile Hotel Matsuyama

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Smile Hotel Matsuyama.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Smile Hotel Matsuyama is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Smile Hotel Matsuyama is the right place to stay.

All facilities in Smile Hotel Matsuyama

Entertainment Facility Smile Hotel Matsuyama
Entertainment Facility
Lobby Smile Hotel Matsuyama
Lobby
Accommodation Services Smile Hotel Matsuyama
Accommodation Services
Exterior Smile Hotel Matsuyama
Exterior
Others Smile Hotel Matsuyama
Others

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Parking

Accessibilty

  • Accessible bathroom

Public Facilities

  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

Accommodation Policy & General Information in Smile Hotel Matsuyama

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
15:00 - 05:00
Check-out:
Before 11:00

  • Fee for buffet breakfast: approximately JPY 900 per person
  • Self parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, LGBTQIA+ friendly, No cribs (infant beds) available, Unicode Support true, No rollaway/extra beds available, Cashless transactions are available, Essential workers only - NO

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 05:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Smile Hotel Matsuyama
97
Number of floors in Smile Hotel Matsuyama
10
Another facilities in Smile Hotel Matsuyama
Breakfast, Free WiFi, Parking, Accessible bathroom, Elevator

Frequently asked question in Smile Hotel Matsuyama

What is normal check-in & check-out time at Smile Hotel Matsuyama?
The standard check-in time at Smile Hotel Matsuyama is starting from 15:00 - 05:00 while the latest check-out time is at Before 11:00
Does Smile Hotel Matsuyama provide breakfast?
Yes, Smile Hotel Matsuyama provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Smile Hotel Matsuyama?
Smile Hotel Matsuyama is a 3.0-star hotel.
How many floors does Smile Hotel Matsuyama have?
Smile Hotel Matsuyama has 10 floors.
How many rooms are available at Smile Hotel Matsuyama?
Smile Hotel Matsuyama has 97 rooms in total.
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More Reviews from Other Guests in Smile Hotel Matsuyama

Overall Ratings & Reviews Smile Hotel Matsuyama

Traveloka (2)
Other sources (269)
8.2
Very Good
From 269 reviews
Cleanliness

8.2

Room Comfort

8.2

Service and Facilites

8.6

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Traveler Reviews Smile Hotel Matsuyama

Number of reviews per page
20
40
Top reviews
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean, quick check in, big enough rooms and good breakfast buffet.
Sebastien
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Great stay on our pilgrimage. Clean room, friendly and helpful staff and close to restaurants, grocery and conbini.
Masami
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Breakfast was so good
Yuanchao
4.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Not so nice.
Andrea
icon-Leisure
Leisure
8.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

Twin-bed room, one-night stay, 13/02/2024 - 14/02/2024. This hotel is super clean and comfortable, like most hotels in Japan. Service was excellent and unthinkable for European standards, compared to the room price (36,30 euro including taxes). Two unique aspects: 1. Smell: the corridor on the second floor had a wonderful, indescribable scent of clean like the one one you sometimes smell on clothes. It was so enjoyable! 2. Smile: As the hotel name suggests, staff members had a large smile which I liked a lot (although they looked a bit tensed during check-in). By mistake I had booked a smoking room, but the staff kindly changed it to a non-smoking room right away. I only had a small breakfast; nonetheless I liked much the variety of Japanese food available. Suggestions for improvement: Curtains were too thin and let light filter on day time, which disturbed sleep. It would be nice to have completely light-blocking curtains.
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YEE LING
icon-Leisure
Leisure
6.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

I’ve stayed in a couple of Smile Hotels in Tokushima and Hakata. However, the one in Matsuyama did not do as well as the above 2. 1. Location: About 10mins walk to Okaido if you walk thru the alley of bars & pubs, 15mins to avoid the above 2. The AC is only in heating and fan mode. Have to utilized the in-room humidifier to cool down the room or to open the window (but it’s noisy) These are the 2 points that took away the 2 stars. The rest, ie. facilities, amenities and staffs are good.
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Mireille
icon-Leisure
Leisure
10.0
/10
Reviewed 175 week(s) ago

Expedia Group verified review

Mighty fine stay! Well situated, near all attractions and public transportation!
Norman
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 265 week(s) ago

Hotels.com verified review

Very nice hotel and free breakfast
jayq27
icon-Leisure
Leisure
8.0
/10
Reviewed 325 week(s) ago

Expedia Group verified review

it’s a old business hotel but clean.. the bed is not itchy like other hotels so that i slept good till morning..only one thing is, the hotel parking lot it was mendoksai
Tomoyuki
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

全体的に少し古めの設備でしたが値段を考えたら及第点かなと思います。 浴室やカーテンにカビが多く少し気になりました。 評価不満の理由がエクスペディアに掲載されている部屋の写真と面積が実際に案内された部屋と違いました。 狭い部屋に案内されました。 エクスペディアのサポートに連絡してもホテルがHPに記載しているので何もできないとのこと。 狭い部屋なら他のホテルにしていました。 当日では他のホテルに変更できない為、非常にショックでした。 HPに掲載する情報は正しいのを載せて下さい。
Kohji
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

朝食が良くなかった
Sachiyi
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

駅から凄く近いので良かった コンビニも直ぐ近くに有った
Wakabayashi
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

親切丁寧でした。 一階のトイレが汚かったのが残念でした。
福川
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

立地場所がよく、また立体式駐車場が隣接しておりとても便利なホテルでした。
Shinji
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

目の前に路面電車の駅もあり、セブンが隣りです。 周りにはコインパーキングも沢山あります。
jinseung
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

가격보고 기대안했는데 가성비호텔 창문쪽으로 긴테이블이 설치되어있어 잘 사용함. 주변관광지와 도보거리도 그렇게 멀지 않음.
ミエコ
icon-Family
Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

朝食も美味しい
MINJAE
icon-
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

침대에서 움직일 때마다 침대 매트릭스가 삐걱되어서 잠을 이루기 힘들었다. 그리고 2층에 얼음기계와 세탁기 건조기가 있는데, 밤새 돌아가는 소리가 신경 쓰였다. 계단없이 엘리베이터가 1개라서 붐비는 시간에 불편함. 그외 직원들도 친절하고 위치도 전철이 인접하고 번화가에서 멀지 않아서 대체로 만족함
Hiroyuki
icon-with Friends
with Friends
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

部屋は狭いが清潔だった
Fabrice
icon-
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Bon petit hôtel pratique
Number of reviews per page
20
40

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Exterior 4 Smile Hotel Matsuyama

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