Hotel Embassy

Staff was very courteous and helpful. 10/10 there. However, the hotel is situated next to a mosque. So, the noise of all the broadcasts was unbearable. And it was ramadan, so the noise was even more frequent than usual. Had to change my hotel within minutes. If you’re muslim, perhaps this would fit in with your travel plans. I’m not, though, so it was an unfortunate incident for me.

Staff were cour

Ideal central.locarion and good for a short stay.... property could do with a revamp but served.

Nice people, but I had to ask for anything including what I thought would be basic. There was no toilet paper, soap. I thought housekeeping would do their job when I place the ‘make my room’ placard at the door. They did not until I called front desk who told me I need to leave the key at the desk as an indication I needed housekeeping. When they finally made my room on day 2 of stay, they did not leave toilet paper behind until I asked. TV remote was not working. I called front desk at 9am , nobody showed up. I called again at 3pm and nobody showed up. I walked downstairs asking for manager- only then did someone respond. Here, you need to ask and ask, don’t assume. Otherwise you get what you pay for and being in the city center where rooms can go up to $2000 a night, a 24$ room is a miracle. Close to everything

My stay was good, I liked the place is right at the city center and one can run their errands within town easily.It was worth it

PERFECT

Nice restaurant.

I had a very terrible experience at this hotel, the staffing here is terrible. Nothing was explained to me, the staff was very rude and unkind to me. Highly won’t recommend.

rooms were good and customer service

Front desk staff was very polite and helpful,i arrived late at night by forgetting my charging cable,he provided that and also water for me,thanks a lot to him.However hotel is really outdated with poor condition,rooms are not like shown in the pictures at all,no hot water,not very clean bathroom,so much noise all night that it was impossible to sleep.and consdering all these,it's very overpriced.i wouldn't reccomend this place.

Nice

I had a really good time. The whole staff was welcoming and kind hearted.

Good

After the safari I showered and rested until my late night flight. Room is not nice shape but ok because it is old building but it was clean, has comfortable bed and clean sheets. Location is very good and not dangerous. I could walking around alone without any worries. As a budget hotel I am very satisfied with Hotel Embassy. Especially the staffs were the most kind and friendly people I’ve ever met in Africa.

All good except wi-fi whose network was very weak

This is not a 5 stars hotel but it is clean, located centrally, with friendly staff. Good ratio quality/price. This is my third stay at the Embassy hotel

Am leaving this blank

Wifi quality was poor.

Very nice and clean hotel great food and AMAZING staff

The hotel is basic. The room and bathroom were surprisingly clean, including the mattress and bedsheets. However, the overall impression was marred by stains on the walls and bed base, pipes and cables exposed. Only one towel was provided, and there was no soap in the room. The noise from the street and the corridor was loud. Like other reviewers, during my shower I encountered a concerning issue – the water heater in the shower head started sparking very brightly. I know little about electricity, but I'm going to go out on a limb and say it's life-threatening. I only stayed for 3 hours to wash and rest before the flight, so it served its purpose. We survived the shower.