Neptune Village Beach Resort & Spa All Inclusive

Others
7.8
/10
Pleasant
34 reviews
In the Area
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Diani Beach, Galu Kinondo, Kinondo, Msambweni, Kwale, Kenya, 80400

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Neptune Village Beach Resort & Spa All Inclusive is a good choice when you are visiting Kinondo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Neptune Village Beach Resort & Spa All Inclusive

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Diani Beach, Galu Kinondo, Kinondo, Msambweni, Kwale, Kenya, 80400
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Discover More About Neptune Village Beach Resort & Spa All Inclusive

Location


Staying at Neptune Village Beach Resort & Spa All Inclusive is a good choice when you are visiting Kinondo.

About Neptune Village Beach Resort & Spa All Inclusive

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Neptune Village Beach Resort & Spa All Inclusive exclusively for you.

Get precious and unforgettable moment during your stay at Neptune Village Beach Resort & Spa All Inclusive.

All facilities in Neptune Village Beach Resort & Spa All Inclusive

Others Neptune Village Beach Resort & Spa All Inclusive
Others

Things to Do

  • Shops
  • Beach umbrella
  • Hot tub
  • Outdoor pool
  • Turkish bath
  • Garden
  • Spa
  • Beach towel
  • Library
  • Sauna
  • Steam room
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Banquet
  • Parking
  • Terrace

Family-friendly Facilities

  • Kids club
  • Children pool

Business Facilities

  • Meeting facilities
  • Business center

Nearby Facilities

  • Souvenir shop
  • Hair salon

Sports and Recreations

  • Billiard
  • Tennis court

Kids and Pets

  • Babysitting

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Neptune Village Beach Resort & Spa All Inclusive

Important Note
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Neptune Village Beach Resort & Spa All Inclusive
78
Number of floors in Neptune Village Beach Resort & Spa All Inclusive
2
Another facilities in Neptune Village Beach Resort & Spa All Inclusive
Shops, Beach umbrella, Hot tub, Outdoor pool, Turkish bath

Frequently asked question in Neptune Village Beach Resort & Spa All Inclusive

What are available facilities at Neptune Village Beach Resort & Spa All Inclusive?
There are top facilites at Neptune Village Beach Resort & Spa All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Neptune Village Beach Resort & Spa All Inclusive?
The standard check-in time at Neptune Village Beach Resort & Spa All Inclusive is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Neptune Village Beach Resort & Spa All Inclusive provide breakfast?
Yes, Neptune Village Beach Resort & Spa All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Neptune Village Beach Resort & Spa All Inclusive

7.8
Pleasant
From 34 reviews
Cleanliness

7.2

Room Comfort

6.6

Service and Facilites

8.2

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Traveler Reviews Neptune Village Beach Resort & Spa All Inclusive

Number of reviews per page
20
40
Top reviews
Susan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

It is a very beautiful and well thought resort. The access to the sister resort is an awesome and welcome change to the monotony of the resort.
ANNET
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Workers are lovely
SAMIRA
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Good staff
Douglas
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Wonderful staff and excellent facilities!
Michael
icon-Leisure
Leisure
4.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Way too many flying insects on, yes, on the food. Flies at the dessert stations...flies at the tables when eating. Hot tubs are accessible only when purchasing spa services. And the hot tubs were tiny, fits 2 only. I did not feel comfortable using the beach, too many unknowns approaching you. Insect, fruit flies in the rooms. Light switches are confusing.
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Randy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

The staff was so very friendly and helpful!
Darnis
8.0
/10
Reviewed 176 week(s) ago

Hotels.com verified review

Great food staff friendly. Some repairs need around property. The spa was one of the best I have gone to.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 212 week(s) ago

Expedia Group verified review

This is my second time staying in Neptune. I booked a room at Neptune Village again however it was closed at this time due to covid. We stayed in a room in the “village” but all the facilities are closed. We used all the facilities in the “palm.” The first we arrived, all meals were ala Carte as there wasn’t many guests staying. On the second day and onwards, the meals were buffet. The rooms are spacious however it definitely needs an upgrade. We stayed in Room 8 which has the best view of the sea and the palm amenities. The staff was fast when replying to my queries and requests.
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Verified traveler
8.0
/10
Reviewed 340 week(s) ago

Expedia Group verified review

Nice place for a holiday, especially good for families with young children. The towels and bed sheets are worn out, shower has litttle pressure and the swimming pool closes at 6pm everyday for treatment - no wiggle room here. Its understandable for the safety of the children, but the adults miss out on hanging around the pool and bar pool till late. Overall, good place to stay
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Ruben
10.0
/10
Reviewed 368 week(s) ago

Expedia Group verified review

One of the most beautiful experience in all my life ;-) GREAT!
Verified traveler
4.0
/10
Reviewed 390 week(s) ago

Expedia Group verified review

Probably would not go back but was ok. Needs better deco and more efficient bar staff.
Peter
8.0
/10
Reviewed 394 week(s) ago

Hotels.com verified review

Very good location, and fairly good accomodation arrangements. The staff was awesome!
Sophie
8.0
/10
Reviewed 418 week(s) ago

Hotels.com verified review

Neptune is a fantastic place to stay- easy to get to from ukunda or mombassa (longer drive). The hotel is right on the beach (though all the beach chairs are on the grass above the beach), and the beach is gorgeous and well maintained. Security is always around. There are multiple restaurants, bars, and even a snack bar, to ensure everyone's needs are satisfied. Activities organized during the day and at night for those that are interested, water sports, fitness.. The hotel staff is extremely kind and attentive. they will come ask if you need anything, even when laying on lounge chairs, and will provide support as needed. I got sick one day and most staff came to see me to ask how I was feeling, were attentive to food and drinks as I needed...incredible. Some even speak german, french and various other languages.. Any of the three neptune hotels on sight are great-and interconnected.
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hatim
8.0
/10
Reviewed 441 week(s) ago

Expedia Group verified review

pleasing experience, would go back if rate is lower.
Verified traveler
6.0
/10
Reviewed 442 week(s) ago

Hotels.com verified review

The stay was ok. Hotel staff generally slow to respond but the food was great.
Ricardo Jose
8.0
/10
Reviewed 518 week(s) ago

Hotels.com verified review

Nice place
Lala
10.0
/10
Reviewed 534 week(s) ago

Expedia Group verified review

Staff very Friendly, Food is Very Good, Clean and great location
Philip
6.0
/10
Reviewed 588 week(s) ago

Expedia Group verified review

After checking in, we felt pushed around. We were recharging our laptops in the empty lobby, but we were told to go do that in our room. Too many confusing unwritten rules. The beach was nice.
Dunc6012
4.0
/10
Reviewed 591 week(s) ago

Expedia Group verified review

The Neptune Village is becoming 'tired'. Recommended to use the safe in the room but it didn't work for the first 24 hours. Room telephone did not work throughout stay and staff appeared uninterested. Staff we're slow to react to problems. Room was ok and clean and food was average. Difficult to have a relaxing time with loud music being played by the pool. I have stayed at a number of hotels at Diani, Nyali, Watamu and Malindi. This one was disappointing.
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Ali
6.0
/10
Reviewed 609 week(s) ago

Expedia Group verified review

Not a lot of variety on food and as per previous reviews full of fat. Got a bit of an upset stomach for the night when we had the fried fish at the snack bar. Restaurant staff were friendly and polite but other staff like their grounds keepers were little undisciplined kids who starred at us inside our rooms while they were doing their work in the garden outside. Creepy.
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Number of reviews per page
20
40

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Others 4 Neptune Village Beach Resort & Spa All Inclusive

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