The Concord Hotel And Suites

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8.2
/10
Very Good
259 reviews

What Guests Say About Their Stay

Alireza

10.0
/ 10
Every thing was good only water pressure and the temperature were bad . Be aware it’s right beside slums

Zahir

10.0
/ 10
Staff most helpful. Found cigarette smoke from other rooms entering ours thru the air circulation system.

Zahir

10.0
/ 10
Staff by a mile. Such friendly, courteous, willing to please and friendly staff. Pleasant ambiance in the hotel. Great location. Good value.
In the Area
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31, Wangapala Road, Parklands/Highridge, Westlands, Nairobi, Kenya, 49434

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at The Concord Hotel And Suites is a good choice when you are visiting Parklands/Highridge. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Concord Hotel And Suites

31, Wangapala Road, Parklands/Highridge, Westlands, Nairobi, Kenya, 49434
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General


In Nairobi (Parklands)

Location


With a stay at The Concord Hotel And Suites in Nairobi (Parklands), you'll be within a 15-minute drive of Thika Road Mall and Diamond Plaza II. This luxury hotel is 7.2 mi (11.6 km) from Nairobi National Park and 1 mi (1.7 km) from The Aga Khan University Hospital.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Diamond Plaza II - 0.6 km / 0.4 mi
The Aga Khan University Hospital - 1.7 km / 1 mi
Oshwal Religious Centre - 1.7 km / 1.1 mi
Aga Khan University Nairobi - 1.8 km / 1.1 mi
Westgate Shopping Mall - 1.9 km / 1.2 mi
Sarit Centre - 2.3 km / 1.4 mi
Nairobi National Museum - 2.6 km / 1.6 mi
University of Nairobi - 2.8 km / 1.7 mi
UNHCR Kenya - 3.1 km / 2 mi
Kenya National Theatre - 3.4 km / 2.1 mi
Chandaria Centre for Performing Arts - 3.5 km / 2.2 mi
Central Park - 3.7 km / 2.3 mi
Karura Forest - 3.7 km / 2.3 mi
Jeevanjee Gardens - 4 km / 2.5 mi
Tom Mboya Statue - 4.1 km / 2.5 mi

The nearest airports are:
Nairobi (WIL-Wilson) - 9.8 km / 6.1 mi
Jomo Kenyatta Intl. Airport (NBO) - 21.7 km / 13.5 mi

The preferred airport for The Concord Hotel And Suites is Jomo Kenyatta Intl. Airport (NBO).

Facilities


Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Business Facilities


Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 86 guestrooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in The Concord Hotel And Suites

Swimming Pool The Concord Hotel And Suites
Swimming Pool
Entertainment Facility The Concord Hotel And Suites
Entertainment Facility
Fitness Center The Concord Hotel And Suites
Fitness Center
Functional Hall The Concord Hotel And Suites
Functional Hall
Common Space The Concord Hotel And Suites
Common Space

Things to Do

  • Romantic proposal packages
  • Health club
  • Indoor pool
  • Spa
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Reception hall
  • Swimming pool
  • Smoking area
  • Parking

Transportation

  • Area shuttle with surcharge
  • Valet parking

Public Facilities

  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting rooms
  • Business facilities

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Concord Hotel And Suites

Important Note
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.

Check-in/Check-out Time

Check-in:
From 12:00
Check-out:
Before 10:00

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 10 for children
  • Airport shuttle fee: USD 30.00 per vehicle (one way)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Noise-free rooms not guaranteed, Cashless transactions are available, Essential workers only - NO

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 12:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Concord Hotel And Suites
86
Number of floors in The Concord Hotel And Suites
10
Another facilities in The Concord Hotel And Suites
Romantic proposal packages, Health club, Indoor pool, Spa, Sauna

Frequently asked question in The Concord Hotel And Suites

What are available facilities at The Concord Hotel And Suites?
There are top facilites at The Concord Hotel And Suites such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Concord Hotel And Suites?
The standard check-in time at The Concord Hotel And Suites is starting from From 12:00 while the latest check-out time is at Before 10:00
Does The Concord Hotel And Suites provide breakfast?
Yes, The Concord Hotel And Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Concord Hotel And Suites?
The Concord Hotel And Suites is a 4.5-star hotel.
How many floors does The Concord Hotel And Suites have?
The Concord Hotel And Suites has 10 floors.
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More Reviews from Other Guests in The Concord Hotel And Suites

8.2
Very Good
From 259 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Concord Hotel And Suites

Number of reviews per page
20
40
Top reviews
Mololuwa
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The receptionist Francis was very rude
Anicet
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very safe place, clean room, good service qnd the restaurant is very good.
Anicet
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good service, rooms are very clean and perfect restaurant
Claus
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was clean. Staff was Friendly and helpful - we left the big luggage with them for the safari.. AC needed a restart to cool the Room down but Next day it showed the error again. Breakfast was good. They change some days with ham and salmon. You have a Station for Omelett and some Fried africano Special food.
Claus
icon-with Friends
with Friends
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was clean, had some amenities (the Other Room i had show cleaner which i haven’t had in the First Room) AC didn’t work and the Technican couldn’t fix it that night so it didn’t cooled down. Shower worked only the sky shower not the handle. Elsewise the Room had enough space. Breakfast was sufficient - Chai Tea was quiet strong but you had milk and water to make it much tasty. Staff was Great and very helpful. It’s a Little Bit outside of the CBD but you have small shopping Centers around and also as a Tourist you find Souvenirs.
Read More
Alireza
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Every thing was good only water pressure and the temperature were bad . Be aware it’s right beside slums
Zahir
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Staff most helpful. Found cigarette smoke from other rooms entering ours thru the air circulation system.
Yuri
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

People were very kind and nice, I'd like to really emphasize that. Generally speaking, Kenyan people were just very professional and kind to me. I was disappointed because I was moved to twice to different rooms because of their condition. The biggest disappointment was the quality of bath water. I specifically chose this hotel because they had a nice tub... on my third room. But then the water was brown. I wasn't going to get sick. I would have chosen other 5-star hotel. And that's the thing... I don't think it's fair for them to claim the hotel as a 5-star. Breakfast was good enough, but again, water dispenser is brown... I didn't complain about the brown bath water because I knew they couldn't do anything about it over night. Cleaning people can also do a better job. I finally got a normal looking bathrobes in my third room, but the first room didn't have any, second room had a robe ripped... they did leave me more than enough water bottles everyday and again, all of them were very pleasant. I think they need a major renovation.
Read More
Zahir
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Staff by a mile. Such friendly, courteous, willing to please and friendly staff. Pleasant ambiance in the hotel. Great location. Good value.
Habib
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Yes the staff were good
Mercy
icon-Leisure
Leisure
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Enjoyed my reception, clean. I had an issue with power which was fixed fast.
Sheinoor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Staff were helpful and very polite. Room was spacious
Kaminieli
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Yes the service was way beyond expectations.
Nicola
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Stop over from arriving in Kenya late before heading out of the city following morning. Room clean, everything needed & comfy bed
Esther Nicole
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Everything was good the staffs are nice and the room is very clean and spacious
Dhruv
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Amazing and very friendly staff and services. Great and a wide selection of food available. Rooms are very well maintained.
Harjeet
icon-Business Family
Business Family
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Wonderful staff and extremely helpful. Nothing was too much of an effort. I believe the team makes this place a wonderful one to stay. There advice on safety outside the hotel was useful as we have returned to our birth place after 50 years.
Lakshmi
icon-
2.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

The hotel did not have internet on the August 12 from the time I checked in at 7.30 till next day morning. The receiptionist did not alert during check in that there is no internet. When asked after checkin at about 8 pm, she mentioned that it will be back in 20-30 minutes, i kept following up again at 9.00 pm and at 9.30. It was same answer ... will be back shortly. Finally at 11.30 I was told it is not going to be back. I wish they were honest about it upon checkin so I could have booked my stay at another hotel. I was not able to access emails or do any work without internet. I will not stay at this hotel again.
Read More
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

People were very friendly and helpful in every way.
Number of reviews per page
20
40

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Lobby 4 The Concord Hotel And Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Copyright © 2026 Traveloka. All rights reserved
8.2
Very Good
From 259 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Concord Hotel And Suites

Number of reviews per page
20
40
Top reviews
Mololuwa
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The receptionist Francis was very rude
Anicet
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very safe place, clean room, good service qnd the restaurant is very good.
Anicet
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good service, rooms are very clean and perfect restaurant
Claus
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was clean. Staff was Friendly and helpful - we left the big luggage with them for the safari.. AC needed a restart to cool the Room down but Next day it showed the error again. Breakfast was good. They change some days with ham and salmon. You have a Station for Omelett and some Fried africano Special food.
Claus
icon-with Friends
with Friends
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was clean, had some amenities (the Other Room i had show cleaner which i haven’t had in the First Room) AC didn’t work and the Technican couldn’t fix it that night so it didn’t cooled down. Shower worked only the sky shower not the handle. Elsewise the Room had enough space. Breakfast was sufficient - Chai Tea was quiet strong but you had milk and water to make it much tasty. Staff was Great and very helpful. It’s a Little Bit outside of the CBD but you have small shopping Centers around and also as a Tourist you find Souvenirs.
Read More
Alireza
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Every thing was good only water pressure and the temperature were bad . Be aware it’s right beside slums
Zahir
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Staff most helpful. Found cigarette smoke from other rooms entering ours thru the air circulation system.
Yuri
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

People were very kind and nice, I'd like to really emphasize that. Generally speaking, Kenyan people were just very professional and kind to me. I was disappointed because I was moved to twice to different rooms because of their condition. The biggest disappointment was the quality of bath water. I specifically chose this hotel because they had a nice tub... on my third room. But then the water was brown. I wasn't going to get sick. I would have chosen other 5-star hotel. And that's the thing... I don't think it's fair for them to claim the hotel as a 5-star. Breakfast was good enough, but again, water dispenser is brown... I didn't complain about the brown bath water because I knew they couldn't do anything about it over night. Cleaning people can also do a better job. I finally got a normal looking bathrobes in my third room, but the first room didn't have any, second room had a robe ripped... they did leave me more than enough water bottles everyday and again, all of them were very pleasant. I think they need a major renovation.
Read More
Zahir
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Staff by a mile. Such friendly, courteous, willing to please and friendly staff. Pleasant ambiance in the hotel. Great location. Good value.
Habib
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Yes the staff were good
Mercy
icon-Leisure
Leisure
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Enjoyed my reception, clean. I had an issue with power which was fixed fast.
Sheinoor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Staff were helpful and very polite. Room was spacious
Kaminieli
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Yes the service was way beyond expectations.
Nicola
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Stop over from arriving in Kenya late before heading out of the city following morning. Room clean, everything needed & comfy bed
Esther Nicole
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Everything was good the staffs are nice and the room is very clean and spacious
Dhruv
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Amazing and very friendly staff and services. Great and a wide selection of food available. Rooms are very well maintained.
Harjeet
icon-Business Family
Business Family
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Wonderful staff and extremely helpful. Nothing was too much of an effort. I believe the team makes this place a wonderful one to stay. There advice on safety outside the hotel was useful as we have returned to our birth place after 50 years.
Lakshmi
icon-
2.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

The hotel did not have internet on the August 12 from the time I checked in at 7.30 till next day morning. The receiptionist did not alert during check in that there is no internet. When asked after checkin at about 8 pm, she mentioned that it will be back in 20-30 minutes, i kept following up again at 9.00 pm and at 9.30. It was same answer ... will be back shortly. Finally at 11.30 I was told it is not going to be back. I wish they were honest about it upon checkin so I could have booked my stay at another hotel. I was not able to access emails or do any work without internet. I will not stay at this hotel again.
Read More
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

People were very friendly and helpful in every way.
Number of reviews per page
20
40