Excellent hospitality by the staff! Awesome spa! And wonderful treat of holiday in this resort! Will definitely come back. ✌🏼

Friendly staff, comfortable rooms, comfortable and tidy bathrooms, and good wifi lines so you can work smoothly. Close to malls and Filipino markets, just a short walk away. So far really recommended.

The room was very comfortable and clean, and the front desk staff were easy to deal with.

The location is at the center of the town and makes the access to everywhere easier. The place is clean and comfortable. Superb!

Promenade has always been my hotel of choice when in Kota Kinabalu due to its strategic location. Ambiance is great and much has been done to upgrade the facilities at Promenade. For me, it's home away from home.

Very easy check-in process, cheap parking if you are staying. Clean room, comfortable, very spacious. We had a really great stay in the apartment, will definitely come again 😀

I had a great stay at this hotel. Everything was good — the room was clean, the staff were helpful, and the overall experience was comfortable and relaxing.

The room looks exactly like stated by picture. Never thought the room was bigger as my child can run and go round in the room. The breakfast also great and we are satisfied with overall services they provided includes toiletries!