Hotel Grandis

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8.7
/10
Very Good
995 reviews

What Guests Say About Their Stay

Chairul H.

10.0
/ 10
A Memorable Stay at Hotel Grandis Sabah My recent visit to Hotel Grandis Sabah was nothing short of delightful. From the moment I arrived, I was greeted with warm smiles and genuine hospitality that instantly made me feel welcome. The check-in process was smooth and efficient, setting the tone for a relaxing stay. 🏨 Ambience & Comfort The hotel’s interior was tastefully designed—modern yet cozy, with thoughtful touches that added character. My room was impeccably clean, well-appointed, and offered a serene view that made mornings especially refreshing. The bed was exceptionally comfortable, ensuring restful nights throughout my stay. 🍽️ Dining Experience One of the highlights was the dining experience. The breakfast buffet featured a wide variety of local and international dishes, all beautifully presented and delicious. The staff were attentive and eager to accommodate special requests, which added a personal touch to each meal. 🛎️ Service & Staff What truly stood out was the level of service. Every staff member I encountered was courteous, professional, and genuinely eager to assist. Whether it was arranging transportation, offering local recommendations, or simply checking in to ensure my comfort, their dedication was evident. 🌴 Location & Surroundings Situated in a convenient area, the hotel provided easy access to nearby attractions and amenities. Whether I was exploring the city or enjoying quiet moments at the hotel, everything felt within reach. ✨ Final Thoughts Hotel Gramdis Sabah exceeded my expectations in every way. It wasn’t just a place to stay—it was a place to feel at home. I left with wonderful memories and a strong desire to return. Highly recommended for anyone seeking comfort, quality, and heartfelt hospitality.

Silvianti

9.7
/ 10
Clean, comfortable, good breakfast, delicious food viriasi suits all circles. Place together with the mall. Reservation counter very helpful and friendly.
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Gaddafi M.

9.1
/ 10
A decent hotel in great location at a good price.

Kaih C.

10.0
/ 10
Clean room and big space.. Very friendliness and kindness of the reception staff dan f&b staff. Off course, the location it self, next to the mall. Me and my friend are satisfied, for sure to be back soon.. Thank you Grandis hotel.

lana

10.0
/ 10
Beautiful hotel ,location perfect with many restaurants to choose from and coffee shop right next door,so loved the fact that after a day out we relaxed with a coffee seated outside next to hotel .a door in the hotel lead us through into the 8th floor shopping mall , a wow factor . The food selection was superb . A grand hotel all in all
In the Area
See Map
Suria Sabah Shopping Mall, 1A, Jalan Tun Fuad Stephens , Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88000

Main Facilities

See more
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
WiFi
Hotel Grandis is a hotel is located at Kota Kinabalu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Grandis

Suria Sabah Shopping Mall, 1A, Jalan Tun Fuad Stephens , Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88000
Discover More Places
Lobby Hotel Grandis
Lobby 2 Hotel Grandis

Discover More About Hotel Grandis

Location
Hotel Grandis is a hotel is located at Kota Kinabalu.

About Hotel Grandis

From business event to corporate gathering, Hotel Grandis provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Hotel Grandis is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Hotel Grandis, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hotel Grandis.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Are you a shopaholic? Staying at Hotel Grandis will surely spoil you for numerous shopping centers nearby.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Grandis exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Grandis is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Grandis.

All facilities in Hotel Grandis

Bar, Cafe and Lounge Hotel Grandis
Bar, Cafe and Lounge
Swimming Pool Hotel Grandis
Swimming Pool
Fitness Center Hotel Grandis
Fitness Center
Functional Hall Hotel Grandis
Functional Hall
Common Space Hotel Grandis
Common Space

General

  • AC
  • Reception hall
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Swimming pool
  • Recreation room
  • Rooftop terrace

In-room Facilities

  • Bathrobe
  • Bathtub
  • Desk
  • In-room safe
  • Minibar
  • Shower
  • TV

Public Facilities

  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Tours

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Printer

Food and Drinks

  • Bar
  • Breakfast
  • Buffet breakfast
  • Dining area

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Supermarket

Kids and Pets

  • Cribs

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel Grandis

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.



Document Policy
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Deposit Policy
Deposit MYR 100.00 is required upon check-in. The accommodation accepts cash, debit or credit card.

Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Accommodation charges MYR 48.00/guest for extra breakfast.

Breakfast at the accommodation will be provided from 06:00 - 10:00.

Smoking is prohibited in the accommodation.

Pets are not allowed in the accommodation.

Airport transfer is available for MYR 100.00/person.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Grandis
188
Number of floors in Hotel Grandis
13
Another facilities in Hotel Grandis
Reception hall, Banquet, Connecting rooms, Family room, Heater

Frequently asked question in Hotel Grandis

What are available facilities at Hotel Grandis?
There are top facilites at Hotel Grandis such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Grandis?
The standard check-in time at Hotel Grandis is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel Grandis provide breakfast?
Yes, Hotel Grandis provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Grandis?
Hotel Grandis is a 4.0-star hotel.
How many floors does Hotel Grandis have?
Hotel Grandis has 13 floors.
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More Reviews from Other Guests in Hotel Grandis

Overall Ratings & Reviews Hotel Grandis

Traveloka (73)
Other sources (922)
8.8
Very Good
From 922 reviews
Cleanliness

8.8

Room Comfort

9.0

Location

9.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Grandis

Number of reviews per page
20
40
Top reviews
lana
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Beautiful hotel ,location perfect with many restaurants to choose from and coffee shop right next door,so loved the fact that after a day out we relaxed with a coffee seated outside next to hotel .a door in the hotel lead us through into the 8th floor shopping mall , a wow factor . The food selection was superb . A grand hotel all in all
Read More
jasmindar kaur
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I was upgraded to the best room due to unavailability of the room i booked which was great.
Richard Ian
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Good location if you like being close to the pier for traveling to the islands, and having the convenience of a mall right next door. The rooms are average at best and the breakfast buffet could be greatly improved with some traditional breakfast meats and a dedicated omelette station. One thing I found very good was the hiring of the deaf for the positions that do not require regular verbal interaction.
Read More
Mads Dam
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

-
jasmindar kaur
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

all smooth
Steven
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Spacious rooms and great location. Starting to show it’s age though.
Richard
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Been here before. Like I have said then, and now, excellent location and hotel. Clean, big rooms and excellent staff. There can be no other. Try it, and you won't regret. Thank you once again Grandis.
Charles
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The facilities and room accommodation were excellent
Bakar Zainuddin
icon-Leisure
Leisure
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Based on my observations and comparing with some hotels that I stayed before, I shared with PIC at related areas of responsibility and most importantly they listed and noted those areas that I mentioned and recommended for improvement. This means they are interested to continuously improve and become better, this energy is positive. Overall, I am glad to stay there as very conveniently located together with Siri’s Shopping Mall, I did some shopping and dine there too. In fact the in-dining I ordered a roasted salmon was simply delicious 👌
Read More
Rona
icon-Leisure
Leisure
8.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Staff very helpful and hotel spotless. Well located. We had a really pleasant stay and would stay again
Rona
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Staff extremely nice and helpful and hotel spotlessly clean. Decent facilities although a little older. Breakfast has wide selection of basic foods. Coffee not so great but lots of coffee shops near by. Very convenient location.
Louise
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

The staff were very friendly and attentive, position of property was great. The rooms were a bit noisy, & there were heaps of kids running around.
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Nice spacious rooms and good views over the sea. Staff very helpful and friendly. Only slight negatives was tgat the bars clided at 10pm which is a littke early, and some of the "hot" breakfast items were not kept that hot. But overall thoroughly recommend the Grandis when staying in Kota Kibabalu and we would not hesitate to stay again.
Read More
Emanuele
icon-with Partner
with Partner
10.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Great hotel and service. Loved the roof top pool and bar, great place to cool down.
Jessie
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Location is great! Great sunset view if you go up to the roof bar. Ongoing construction by the water. Would be amazing once that area is done
Khalidi
icon-Leisure
Leisure
8.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Walkable.
Fang Jun
icon-Business
Business
8.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

overall ok, but the shower not hot enough
Jane
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

The family room we booked for 3 persons was very spacious and clean. The bathroom was huge and spacious. We enjoyed our stay. The front desk service staff - Irfan and Eva were very friendly and helpful. Irfan gave us some information and tips on where to eat and how to walk. He was very patient and smiley all the time. We were happy with the room and the service.
Read More
Jackie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

We made two separate visits within the same week. Welcome was very different. First time no welcome porters and we carried own luggage in and up to our room. Receptionists were more formal and treated it more like a business. Second we had a great experience- were greeted by porters who carried bags in and took up to our rooms. Reception gave a very warm greeting and very chatty. Breakfast was great with wide selection of food. Pool was nice and clean with few people using it. We couldn’t find anyone to get towels from though. Hotel was clean throughout. Rooms were nice and big. Our request for maintenance was met within a few minutes and simple problem solved. Great location for the mall which you could access straight from the hotel.
Read More
Leon
icon-
10.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

Great location, right between Suriah shopping centre and Jesselton Quay. Staff were lovely and super accomodating. The rooftop was a great spot to swim and get beers after and watch the sunset.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel Grandis

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: CHRISTOPHER MICHAEL | Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews Hotel Grandis

Traveloka (73)
Other sources (922)
8.8
Very Good
From 922 reviews
Cleanliness

8.8

Room Comfort

9.0

Location

9.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Grandis

Number of reviews per page
20
40
Top reviews
lana
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Beautiful hotel ,location perfect with many restaurants to choose from and coffee shop right next door,so loved the fact that after a day out we relaxed with a coffee seated outside next to hotel .a door in the hotel lead us through into the 8th floor shopping mall , a wow factor . The food selection was superb . A grand hotel all in all
Read More
jasmindar kaur
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I was upgraded to the best room due to unavailability of the room i booked which was great.
Richard Ian
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Good location if you like being close to the pier for traveling to the islands, and having the convenience of a mall right next door. The rooms are average at best and the breakfast buffet could be greatly improved with some traditional breakfast meats and a dedicated omelette station. One thing I found very good was the hiring of the deaf for the positions that do not require regular verbal interaction.
Read More
Mads Dam
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

-
jasmindar kaur
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

all smooth
Steven
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Spacious rooms and great location. Starting to show it’s age though.
Richard
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Been here before. Like I have said then, and now, excellent location and hotel. Clean, big rooms and excellent staff. There can be no other. Try it, and you won't regret. Thank you once again Grandis.
Charles
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The facilities and room accommodation were excellent
Bakar Zainuddin
icon-Leisure
Leisure
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Based on my observations and comparing with some hotels that I stayed before, I shared with PIC at related areas of responsibility and most importantly they listed and noted those areas that I mentioned and recommended for improvement. This means they are interested to continuously improve and become better, this energy is positive. Overall, I am glad to stay there as very conveniently located together with Siri’s Shopping Mall, I did some shopping and dine there too. In fact the in-dining I ordered a roasted salmon was simply delicious 👌
Read More
Rona
icon-Leisure
Leisure
8.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Staff very helpful and hotel spotless. Well located. We had a really pleasant stay and would stay again
Rona
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Staff extremely nice and helpful and hotel spotlessly clean. Decent facilities although a little older. Breakfast has wide selection of basic foods. Coffee not so great but lots of coffee shops near by. Very convenient location.
Louise
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

The staff were very friendly and attentive, position of property was great. The rooms were a bit noisy, & there were heaps of kids running around.
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Nice spacious rooms and good views over the sea. Staff very helpful and friendly. Only slight negatives was tgat the bars clided at 10pm which is a littke early, and some of the "hot" breakfast items were not kept that hot. But overall thoroughly recommend the Grandis when staying in Kota Kibabalu and we would not hesitate to stay again.
Read More
Emanuele
icon-with Partner
with Partner
10.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Great hotel and service. Loved the roof top pool and bar, great place to cool down.
Jessie
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Location is great! Great sunset view if you go up to the roof bar. Ongoing construction by the water. Would be amazing once that area is done
Khalidi
icon-Leisure
Leisure
8.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Walkable.
Fang Jun
icon-Business
Business
8.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

overall ok, but the shower not hot enough
Jane
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

The family room we booked for 3 persons was very spacious and clean. The bathroom was huge and spacious. We enjoyed our stay. The front desk service staff - Irfan and Eva were very friendly and helpful. Irfan gave us some information and tips on where to eat and how to walk. He was very patient and smiley all the time. We were happy with the room and the service.
Read More
Jackie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

We made two separate visits within the same week. Welcome was very different. First time no welcome porters and we carried own luggage in and up to our room. Receptionists were more formal and treated it more like a business. Second we had a great experience- were greeted by porters who carried bags in and took up to our rooms. Reception gave a very warm greeting and very chatty. Breakfast was great with wide selection of food. Pool was nice and clean with few people using it. We couldn’t find anyone to get towels from though. Hotel was clean throughout. Rooms were nice and big. Our request for maintenance was met within a few minutes and simple problem solved. Great location for the mall which you could access straight from the hotel.
Read More
Leon
icon-
10.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

Great location, right between Suriah shopping centre and Jesselton Quay. Staff were lovely and super accomodating. The rooftop was a great spot to swim and get beers after and watch the sunset.
Number of reviews per page
20
40