What do past guests say about Mines Beach Resort?

Mines Beach Resort is well-known for its Cleanliness, Meal, Location, as reviewed by verified Traveloka guests.

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Mines Beach Resort

Name: Mines Beach Resort
Address: Jalan Dulang, Mines Resort City, Kuala Lumpur, Seri Kembangan, Malaysia, 43300, Jalan Dulang, Mines Resort City, Kuala Lumpur, 43300, Malaysia
Rating: 8.6

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8.6

/10

Very Good

84 reviews

What Guests Say About Their Stay

Guest

10.0

/ 10

The hotel staff are friendly, I have to give them praise, always smiling and very helpful. The room is spacious and very comfortable for my family, complete facilities and will stay again in the future. Thank you Mines Beach Resort. ⭐⭐⭐⭐⭐

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GARRIE

10.0

/ 10

Very old hotel. Has not been upgrade for a while. Location is convenient. Easy access to food stalls and supermarket.

In the Area

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Jalan Dulang, Mines Resort City, Kuala Lumpur, Seri Kembangan, Malaysia, 43300

Main Facilities

This accommodation offers:

Outdoor pool

Children pool

Swimming pool

Parking

Restaurant

Luggage storage

Elevator

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

Mines Beach Resort is a 5-star resorts that has been welcoming guests since 2015. The accommodation went through a renovation in 2012. Mines Beach Resort is part of Independent under Independent. There are 174 rooms spread across 5 floors.

What's around Mines Beach Resort

Jalan Dulang, Mines Resort City, Kuala Lumpur, Seri Kembangan, Malaysia, 43300

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General Information

Location

Located at Jalan Dulang, Mines Resort City in Kuala Lumpur, Malaysia. Those looking to explore will find Taman Tasik Metropolitan Kepong, City Community Garden Apartment Precinct 16, and Kompleks Nasyrul Quran nearby.

Facilities & Amenities

Mines Beach Resort has Outdoor pool, Children pool, Swimming pool, Parking, Restaurant, and more.

Contact

Email: rsvnmgr@minesbeachresort.com
Phone number: +60389436688

All facilities in Mines Beach Resort

Facility

Outdoor pool

Children pool

Swimming pool

Others

Public Facilities

Elevator
Restaurant

Guest Services

24-hour front desk
Concierge
24-hour security
Luggage storage

Connectivity

Wi-Fi

Accessibility

Accessible parking

Accommodation Facilities

Car park

Activity & Leisure

Outdoor pool

Meals & Dining

Breakfast

Family & Kids

Children's pool

Accommodation Policy & General Information in Mines Beach Resort

Check-in/Check-out Time

Check-in time: 15:00
Check-out time: 11:00

General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 11:00
Available rooms at Mines Beach Resort	174
Number of floors in Mines Beach Resort	5
Another facilities in Mines Beach Resort	Elevator, Restaurant, 24-hour front desk, Concierge, 24-hour security

Frequently asked question in Mines Beach Resort

What is normal check-in & check-out time at Mines Beach Resort?

The standard check-in time at Mines Beach Resort is starting from From 15:00 while the latest check-out time is at Before 11:00

What is the star rating of Mines Beach Resort?

Mines Beach Resort is a 5.0-star hotel.

How many floors does Mines Beach Resort have?

Mines Beach Resort has 5 floors.

How many rooms are available at Mines Beach Resort?

Mines Beach Resort has 174 rooms in total.

Does Mines Beach Resort have a swimming pool?

Yes, a swimming pool is available at Mines Beach Resort.

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More Reviews from Other Guests in Mines Beach Resort

Overall Ratings & Reviews Mines Beach Resort

Traveloka (84)

8.6

Very Good

From 84 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.4

Meal

8.6

Location

8.6

Service and Facilites

8.5

People often mention about Mines Beach Resort

All

Room Space (5)

Family Friendly (4)

Staff Friendliness (4)

Distance to City Center (3)

Bedroom (3)

Accessibility (2)

Check-in/out Time (2)

Bathroom (2)

Hotel Area (2)

Surroundings (1)

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Traveler Reviews Mines Beach Resort

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Customer reviews

Riz D. R.

8.5

/10

Reviewed 7 week(s) ago

The customer service was very helpful.

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Zue R.

Staycation

8.5

/10

Reviewed 8 week(s) ago

Staff friendly and fast check-in.

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x***n

Business

8.4

/10

Reviewed 10 week(s) ago

The staff in reception and housekeeping are good, except for the parking staff. The plum guy is rude to customers and forces customers to park at valet.

1 people find it helpful

M***a

9.4

/10

Reviewed 10 week(s) ago

3 days and 2 nights vacation. Good place and strategic to all essentials. Surely will repeat to come again soon!

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Verified Traveler

5.6

/10

Reviewed 23 week(s) ago

Lots of staff but no customers. Rooms are old, equipment is outdated. They were not able to fix the WiFi issue. I came to work for the afternoon and it was not possible at all. I decided to leave for another hotel. I really do not recommend this hotel, the pool looked very dirty.

1 people find it helpful

S***Y

Business

9.4

/10

Reviewed 33 week(s) ago

Nice place. Stayed for one night

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S***h

5.9

/10

Reviewed 34 week(s) ago

If you have disabled children, don't bring them here. You can't even use the pool. It's like dying. You can't even use the parking lot if you have disabled children. If you want someone to drive, only disabled people can use it. Disabled drivers rarely drive. The toilet bowl is always blocked. The same goes for the toilet floor. It's always blocked.. This hotel looks beautiful but the beauty is not usable. Cleanliness is not maintained very well.

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1 people find it helpful

R***a

10.0

/10

Reviewed 38 week(s) ago

I have stayed at Mines Beach Resort a couple of times. Recommend for a good stay, good food, peacefully.

2 people find it helpful

Verified Traveler

Staycation

9.0

/10

Reviewed 54 week(s) ago

Overall experience was ok except the bathroom. The knob falls off and you can't fully switch from the shower to the bathtub water flow. Water came out from both outlets. I felt they can make better use of the big lake for more activities rather than leaving it idle. Didn't fix back the jetty or another structure which looks like a floating restaurant. It is really a waste.

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Accommodation's Reply

09 Nov 2025

Dear Valued Guest, Thank you for taking the time to share your feedback. We are pleased to hear that your overall experience was satisfactory. We sincerely apologize for the issues you encountered with the bathroom, and please be assured that your comments have been forwarded to our maintenance team for immediate attention and improvement. We also appreciate your suggestions regarding the use of the lake and existing structures, and your observations will be reviewed as part of our ongoing efforts to enhance the guest experience. We value your feedback and hope to welcome you back in the future for an even more enjoyable stay. Warmest regards, Daren Operation Manager Mines Beach Resort Managed by Tamara Concierge Sdn. Bhd.

H***n

8.5

/10

Reviewed 55 week(s) ago

The hotel is ok but it is starting to look like it is lacking maintenance, hopefully major maintenance and renovations can be done soon.

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Accommodation's Reply

09 Nov 2025

Dear Valued Guest, Thank you for sharing your feedback. We are glad to hear that you found our hotel satisfactory. We appreciate your observation regarding maintenance and renovation, and please be assured that your comments have been noted as part of our ongoing improvement plans to enhance the guest experience. We look forward to welcoming you back in the future for an even better stay. Warmest regards, Daren Operation Manager Mines Beach Resort Managed by Tamara Concierge Sdn. Bhd.

Rasyidah M.

9.7

/10

Reviewed 55 week(s) ago

Nice staycation in town with a wonderful view

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Accommodation's Reply

09 Nov 2025

Dear Rasyidah, Thank you for sharing your feedback. We are delighted to hear that you enjoyed your staycation and appreciated the wonderful view. We look forward to welcoming you back for another memorable stay. Warmest regards, Daren Operation Manager Mines Beach Resort Managed by Tamara Concierge Sdn. Bhd.

R***h

Staycation

8.5

/10

Reviewed 56 week(s) ago

Convenient location and suitable for family, friendly staff 😁

1 people find it helpful

Accommodation's Reply

09 Nov 2025

Dear Valued Guest, Thank you for sharing your feedback. We are delighted to hear that you found our location convenient and suitable for families, and that our staff made your stay enjoyable. We look forward to welcoming you and your family back for another memorable stay. Warmest regards, Daren Operation Manager Mines Beach Resort Managed by Tamara Concierge Sdn. Bhd.

Verified Traveler

Leisure

6.3

/10

Reviewed 58 week(s) ago

Heck, it's very slow. We stayed 20 minutes and three people at the reception had a problem with their system. You have to forget about the pool and the gym. There's nothing to walk around. You can't imagine a real resort.

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1 people find it helpful

S***I

8.8

/10

Reviewed 61 week(s) ago

Food not much choice, room okay spacious.

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2 people find it helpful

T***e

Staycation

8.2

/10

Reviewed 63 week(s) ago

The sound proof is poor You can even hear next door knocking the door

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Guest

Leisure

10.0

/10

Reviewed 67 week(s) ago

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1 people find it helpful

F***a

Staycation

8.4

/10

Reviewed 67 week(s) ago

Overall I’m satisfied during my stay.

1 people find it helpful

M***d

Leisure

10.0

/10

Reviewed 67 week(s) ago

very nice 👍👍👍👍 I love him 😍

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Rohimiyatun

Transit

10.0

/10

Reviewed 69 week(s) ago

Thank you, it was a pleasure to stay here.

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musyirah h.

9.7

/10

Reviewed 71 week(s) ago

the design is nice, room is big and comfortable. my kids really love the bathtub. just the pool looks dirty with mud. I know the concept is beach in city, but it's not clean. but I still enjoy my trip there

1 people find it helpful

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