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THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)

Name: THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)
Address: 1020, Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50250, 1020, Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia, Kuala Lumpur, 50250, Malaysia
Rating: 8.9

Hotels

8.9

/10

Very Good

66 reviews

What Guests Say About Their Stay

Lawrence

10.0

/ 10

we were stranger and did not know what to expect... but the hotel accommodation and concierge staff made us feel safe and at home. imagine travelling for a vacation for 12 of your family...on a DIY arrangement. stressfull right! but with the staff of The Face Style Suites made it stress free...they were able to address my question and the service is beyond what we imagine. VIP at a low cost price.

Wagih G.

10.0

/ 10

The room was spacious and well organized. The concierge was very helpful. The breakfast was very good also and above all the pool was amazing with a splendid view during the day and at night

Jeremy

10.0

/ 10

Probably the best rooftop pool view in KL. Rooms are clean and very spacious. However, reception was understaffed; even checking out took several minutes. Staff were polite. Wayfinding from carpark can be improved.

In the Area

See Map

1020, Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50250

Main Facilities

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named THE FACE Style THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur) is a hotel in a good neighborhood, which is located at Kuala Lumpur City Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)

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What's around THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)

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1020, Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50250

Discover More About THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)

note: hotel was previously named THE FACE Style

Location

THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur) is a hotel in a good neighborhood, which is located at Kuala Lumpur City Centre.

About THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur).

THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur) is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur) provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur), a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur) is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur) is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur).

All facilities in THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)

Others

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

General

AC
Cloakroom
Connecting rooms
Non-smoking room
Swimming pool

Hotel Services

Bellhop
Concierge
24-hour Receptionist
Luggage storage

Connectivity

INTERNATIONAL_CALL
LAN Internet
Free WiFi

Public Facilities

Parking
Elevator
WiFi in public area

Things to Do

Fitness center
Outdoor pool

Business Facilities

Photocopier
PRINTER

Accessibilty

Accessible parking

Shuttle Service

Airport transfer (surcharge)

Nearby Facilities

Supermarket

Accommodation Policy & General Information in THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Document Policy
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Upon check-in, you are required to bring Passport. The required documents can be in the form of soft copy.

Facility Notice
Swimming Pool closed temporarily from 26-2-2025 to 28-2-2025.

Deposit Policy
Deposit MYR 500.00 is required upon check-in. The accommodation accepts cash, debit or credit card.

Minimum Age for Check-in Policy
Minimum age to check-in is 21. Minor guests must be accompanied by adults upon check-in.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Smoking is prohibited in the accommodation.

Pets are not allowed in the accommodation.

Miscellaneous/security deposit is required upon check-in by credit card or cash. The amount collected will be minimum MYR300.00nett - MYR500.00NET (refundable) per room either by credit card or cash. Credit Card release clause within/more or less 14 working days and Debit card release clause within/more or less 30 working days. Cardholders have the right to DISPUTE OR REVOKE the transaction with the bank issuer if the amount is still holding, which may lead to the bank issuer contacting the merchant and requesting the hold be removed.

Smoking or organizing any kind of party or gathering are not allowed in the room, compressor room or Sky Deck. When smoking / bad room condition occurs during your stay RM500 Cleaning Fee will be billed to your account.

Guest must be 21 years old and above only to be allow for check-in.

We regret to inform you that our swimming pool will be temporarily closed for maintenance from: Date: Wednesday, 25 February 2025 until Date: Friday, 28 February 2025 During this time, both the adult and wading pools will be inaccessible.

General Information

Popular Facilities	AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - Before 12:00
Available rooms at THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)	326
Number of floors in THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)	51
Another facilities in THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)	Cable TV, Desk, Hairdryer, In-room safe, Minibar

Frequently asked question in THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)

What are available facilities at THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)?

There are top facilites at THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur) such as AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)?

The standard check-in time at THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur) is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)

Overall Ratings & Reviews THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)

Traveloka (66)

Other sources (73)

8.9

Very Good

From 66 reviews

Provided by travelers on

Cleanliness

9.1

Room Comfort

9.1

Meal

8.3

Location

8.8

Service and Facilites

8.6

People often mention about THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)

All

Family Friendly (3)

Staff Friendliness (3)

Wifi (3)

Activity Option (3)

Check-in/out Time (3)

Ambiance (3)

Room Space (3)

Bedroom (3)

Bathroom (3)

Distance to City Center (2)

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Traveler Reviews THE FACE Style Hotel (Previously known as THE FACE Style Kuala Lumpur)

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Customer reviews

S***a

10.0

/10

Reviewed 3 week(s) ago

The location of the hotel is great. I'll be back to this place soon.

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Ope L.

9.3

/10

Reviewed 14 week(s) ago

Great hotel, great location. Spacious room, nice view, nice pool view. But the food standard.

Find this review helpful?

Z***i

10.0

/10

Reviewed 23 week(s) ago

Very nice hotel comfortable and want to come back. Beautiful pool view

Find this review helpful?

N***g

Staycation

10.0

/10

Reviewed 34 week(s) ago

Though traffic from main road was crazy day in day out, room was quiet and sound proof

1 people find it helpful

azzura m.

Leisure

8.5

/10

Reviewed 35 week(s) ago

The room is very spacious, complete facilities, there is an iron, a large cupboard, a small refrigerator, unfortunately the hot water is not hot at all, I don't know whether the water heater is not on or not, so after swimming in the pool I get cold and have to take a cold shower again, but other than that everything is satisfying, the view of the swimming pool is the best, it is recommended to enter the pool at 6 because the twin tower lights only turn on at 7, the view from the room is also the best, this is a hotel room concept, there is no mini kitchen set, there is a deposit of RM 300 (cash available / if cc or debit it takes 2 weeks to process the return), tax RM 10 / room / night, if you need a testimonial, please visit ig azzuramarjuliana.

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Find this review helpful?

I***a

Staycation

9.4

/10

Reviewed 41 week(s) ago

The room is big, the swimming pool is great. If I come back to Kuala Lumpur, I will always stay to The Face Style hotel.

1 people find it helpful

Ahmad F. A. I.

5.0

/10

Reviewed 48 week(s) ago

There was a long queue at check in. There was no bell boy to help when he arrived at the lobby door. The water heater in the room is very dirty.

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4 people find it helpful

V***h

6.4

/10

Reviewed 56 week(s) ago

The receptionist is very annoying. Time consuming and annoying.

See original

1 people find it helpful

N***L

Staycation

8.5

/10

Reviewed 59 week(s) ago

Required rm200 for deposit. When I booked there were no free sachets.

Find this review helpful?

N***c

10.0

/10

Reviewed 68 week(s) ago

I stayed here 1 night due to airline change departure day. At first, I so nerves after reading some previous reviews. But after stayed here, it was so fantastic and stunning. The infinity pool is a nice one but so crowded at night. The breakfast have less choice and anyway you still can try nasi lemak here. Will be back here whenever I have chance to visit Kuala Lumpur in the future

Find this review helpful?

Boy H.

9.1

/10

Reviewed 76 week(s) ago

Hotel nya sepertinya bangunan nya baru, kamar luas lengkap ada dapur, kulkas, microwave. Lobby rame pada saat musim liburan, agak crowded.

1 people find it helpful

Kong P. Y.

9.3

/10

Reviewed 76 week(s) ago

Receptionist needs to be more professional. Hotel room is great 👍🏻. Breakfast not nice coffee machine worst. Honestly we just like the room only.

1 people find it helpful

Amirah M.

9.1

/10

Reviewed 77 week(s) ago

Room was clean and spacious. However, there was a strong odor from the toilet that was there the entire stay. The amenities were amazing especially the pool that looks out to the twin towers.

2 people find it helpful

eka v.

10.0

/10

Reviewed 77 week(s) ago

Satu kata: keren! Semuanya. Hanya saja saat tahun baru hotel full. Lift menunggu lama sekali. Karena banyak tamu. Selebihnya keren! Bikin pengen nambah waktu 😅. To aplikasi - thaks promo nya. Banyak banyakin yah.

2 people find it helpful

Arista J. T.

9.7

/10

Reviewed 77 week(s) ago

Semua ruangan sangat bersih, nyaman.

Find this review helpful?

MAH M. M.

9.4

/10

Reviewed 79 week(s) ago

The pool with view of Kuala Lumpur city Skyline is amazing! Room is spacious and comfy too!

1 people find it helpful

NGUYEN H. L.

10.0

/10

Reviewed 80 week(s) ago

We love this place more than what we can say

Find this review helpful?

Verena

5.7

/10

Reviewed 82 week(s) ago

The breakfast cooking omelette is horrible, my mum have low white blood cell cannot eat raw omelette yet it is raw inside. Telling a 4-5 stars hotel what you would like and her reply is "What"?! Calling it a 4-5 stars hotel collect 200 myr deposit but giving cocky attitude which is very disgusting obviously and chit chat in front of guest thinking this is imidating where I felt more funny instead. Lastly when check out asked the front desk guy place luggage storage he reply "What?!" also then ask me go to conceirge like non of his business. What the hell. Why collect a deposit for 1 night stay for a must rule yet the staff is not well trained in guesture wise. Calculative like hell torture to guest when they are not well trained but ask we all proceed to a staff that cause us delays when most riddiculous shit is when check out should be quick and simple yet I walk to female front desk staff for check out she ask me go to a new staff who do not know how to check out on computer system and cause me delay and etc. Plus this is the guy who reply me " What" rudely when he don't even know how to use computer like no contribution still ask me go concierge cannot even go extra miles. All pieces of shit and give guest shit attitude.

2 people find it helpful

TONG H. Q. L.

9.1

/10

Reviewed 88 week(s) ago

The room is beautiful, spacious and clean. The swimming pool has a nice view, the minus point is that there are only 4 elevators when I went, 1 elevator was broken. The remaining 3 stairs are not enough when checking out, many people have to wait for the elevator for 30 minutes.

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2 people find it helpful

Maulana K.

8.5

/10

Reviewed 89 week(s) ago

I really recommend this apartment.

See original

1 people find it helpful

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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