Hotel Chula Vista

Estaba medio sucio y en la noche no habia agua caliente en el lavavo

Room good, staff very nice.

Rooms smeal like rat, and old. No remot control for tv's. Noisy area

Not really what I want for the money I spent

The keys did not work but no worries you can open the locked door through a window that is not locked so anyone at any time can just go into your room

el agua apesta y las personas de seguridad prepotentes

The room that was given the key didn’t work and we had to open the window to get into our room each time. They didn’t change us to a room. When they wanted to change us we were told that they rented the room already. We had to just deal with it. The beds were hard like we slept on a board. I would not suggest the motel. I will never stay here again. It seems when you get a room on these online sites they give you the worst rooms with problems.

Property is outdated and rooms are dated. Staff is nice and accommodating as possibly. Room i had was dirty only one light bulb in shower area and one in main. Area. Bathroom was dark and dingy. The tv was going on and off. No ice machine at all. And if you have an emergency at night.. good luck the phones in the rooms where not working.

This has to be the worst hitel I have stayed in. The room had no towels, no hot water, no soap, the TV did not work. And they gave us the room with giving us a key. The hotel was nothing that was on the web site. The information posted on web site was out dated and not correct. I will say that after complaining to Expedia, the management offered to upgrade us to a suite, but at that point it was to late and I booked hitel at other location. I never got refund and customer support with Expedia was the worst. My rate of all was -100. Please do not stay at this location. You have been warned.

Very friendly environment

Dirty, noise, old

I like the area was close to all stores and parks but the hotel was horrible staff was so rude

Well I got the hotel around 5:00 pm . I walked into the lobby. They ask me for my ID they got a copy . Later they asked me for a deposit of 200 pesos equals to 10 dlls that was for the security it the key plus the tv control. Later a security escorted me to the room . Buy the key didn’t work at all this happened three times . Then he asked me. If you don’t like you can cancel the room, of course I canceled the room but I didn’t get any refund because I did my reservation throu Expedia . I called Expedia but unfortunately they never answer as well.

We stayed a night here because we were having to fly out of juarez and needed a hotel to stay. The staff was super friendly but the place needs some remodeling. The pillow cases seem extremely worn out to the point they’re yellow. The towels to use for the shower were damp. And in the morning when we woke up some had a few mosquito bites. Or so we hope it was..

It was ok

It was small n modest

first of all my reservation was all wrong next they didnt have the room that i had choosen then the charge was so high and the room was not at all good the tv no working no confort the bed was harder than hard the shower had no hot water noise throught the property hrs of the night very bad experience ..never was i given an refund or something like a discount

Place horrible pictures on web site not correct ones need to be updated. Shower was filty 2 towels no more than that door had a crack broken piece off where anyone can stop and look in peep hole has wad of paper shoved in hole. Anyone can push out. Mattress was not comfortable at all NEXT TIME WILL Take pictures

They didn’t have my reservation on file and the front desk agent was doubting if I made the reservation even if I explain to him that o did through Expedia. He asked me how much I was charged

Very clean