Hotel Florencia

Hotels
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6.8
/10
Pleasant
648 reviews

What Guests Say About Their Stay

J ARMANDO

10.0
/ 10
Me gustó la habitación, tiene un ventanal muy grande y da una perspectiva excelente de cierta parte de QRO.
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Andrea Nayeli Rivera

10.0
/ 10
Se nota que es un hotel que vio mejores épocas, sin embargo; para una estancia corta (1-3 noches) es una opción accesible. Los cuartos son muy amplios y cuentan con todo lo necesario.
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Omar

10.0
/ 10
En general bien, las habitaciones un poco descuidadas sin embargo, el hotel es cómodo y céntrico
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In the Area
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Av. Prolongacion Zaragoza 101, Col Jardines de Hacienda, Querétaro, Estado de Querétaro, Mexico, 76180

Main Facilities

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This accommodation offers:
Outdoor pool
Parking
Luggage storage
Elevator
Garden
Business facilities
24-hour Receptionist
Staying at Hotel Florencia is a good choice when you are visiting Querétaro. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Florencia

Av. Prolongacion Zaragoza 101, Col Jardines de Hacienda, Querétaro, Estado de Querétaro, Mexico, 76180
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Lobby Hotel Florencia
Lobby 2 Hotel Florencia

Discover More About Hotel Florencia

General
In Querétaro (Downtown Querétaro)

Location
With a stay at Hotel Florencia in Querétaro (Downtown Querétaro), you'll be within a 5-minute drive of Galerías Querétaro Shopping Center and Alameda Hidalgo Park. This hotel is 2 mi (3.3 km) from Autonomous University of Querétaro and 3.3 mi (5.4 km) from Josefa Ortiz de Domínguez Auditorium.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Querétaro General Hospital - 0.6 km / 0.4 mi
HILVANA Shoe & Fashion Outlet - 1.1 km / 0.7 mi
Galerías Querétaro Shopping Center - 1.5 km / 0.9 mi
Parque Canino Omar Herrera - 3 km / 1.8 mi
Autonomous University of Querétaro - 3 km / 1.9 mi
Santa Rosa de Viterbo Temple - 3.4 km / 2.1 mi
Cerro de Las Campanas National Park - 3.5 km / 2.2 mi
Centro Cultural Tejeda - 3.7 km / 2.3 mi
Querétaro Cathedral - 3.8 km / 2.4 mi
Templo de Santo Domingo - 3.9 km / 2.4 mi
Mercado Artesanal Querétaro - 3.9 km / 2.4 mi
Temple of San Agustin - 4 km / 2.5 mi
Guerrero Garden - 4 km / 2.5 mi
Querétaro Museum of Art - 4.1 km / 2.5 mi
Temple of Santa Clara - 4.1 km / 2.5 mi

The preferred airport for Hotel Florencia is Queretaro Intl. Airport (QRO) - 36.6 km / 22.7 mi

Facilities
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.

Business Facilities
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Dining
At Hotel Florencia, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.

Rooms
Make yourself at home in one of the 73 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as desks and complimentary bottled water.

All facilities in Hotel Florencia

Facility

  • Outdoor pool
Functional Hall Hotel Florencia
Functional Hall
Common Space Hotel Florencia
Common Space
Lobby Hotel Florencia
Lobby
Exterior Hotel Florencia
Exterior
Bedroom Hotel Florencia
Bedroom

Food and Drinks

  • Breakfast

Things to Do

  • Outdoor pool
  • Garden

Connectivity

  • Free WiFi

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Elevator

Hotel Services

  • Luggage storage
  • 24-hour Receptionist

Business Facilities

  • Business facilities

Accommodation Policy & General Information in Hotel Florencia

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pool access available from 8:00 AM to 9:00 PM.
  • Cashless payment methods are available for all transactions.

Check-in/Check-out Time

Check-in:
15:00 - 17:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately MXN 200 for adults and MXN 140 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Cash deposit required, No cribs (infant beds) available, Noise-free rooms not guaranteed, Cashless transactions are available, Essential workers only - NO

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 17:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Florencia
73
Number of floors in Hotel Florencia
4
Another facilities in Hotel Florencia
Breakfast, Outdoor pool, Garden, Free WiFi, Banquet

Frequently asked question in Hotel Florencia

What is normal check-in & check-out time at Hotel Florencia?
The standard check-in time at Hotel Florencia is starting from 15:00 - 17:00 while the latest check-out time is at Before 12:00
Does Hotel Florencia provide breakfast?
Yes, Hotel Florencia provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Florencia?
Hotel Florencia is a 3.0-star hotel.
How many floors does Hotel Florencia have?
Hotel Florencia has 4 floors.
How many rooms are available at Hotel Florencia?
Hotel Florencia has 73 rooms in total.
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More Reviews from Other Guests in Hotel Florencia

6.8
Pleasant
From 648 reviews
Cleanliness

6.8

Room Comfort

7.0

Location

8.0

Service and Facilites

7.0

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Traveler Reviews Hotel Florencia

Number of reviews per page
20
40
Top reviews
Neil
8.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

All good
Angelica
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

False advertising, so hot in the room
Manuel
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 188 week(s) ago

Expedia Group verified review

I am torn regarding the review that I want to give to this hotel. First it looks like an abandoned hotel from a video game or a movie. Which is scary but at the same time thrilling. It's a very safe place to be honest and the staff were nice. Its is cheap but not crappy, just old. I was a little scared just because it looks abandoned however once that I was over my prejudices it was a nice stay. The room was very spacious, quiet and clean. They told me at reception that they didn’t have hot water, but I took a shower and the water was hot. I definitely would stay there again and would take some creepy pictures in the process. If you have a twisted sense of humor like I do, you would love it.
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Prof.
icon-Business
Business
6.0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

0
Jose
icon-Friends and family Family
Friends and family Family
2.0
/10
Reviewed 253 week(s) ago

Hotels.com verified review

Beds were worst ever No hot water. Shower head send water every where. Carpet was 100 years old
Paula
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 254 week(s) ago

Expedia Group verified review

They staff was friendly, the hotel is old and the beds,pillows and more need renovation. But okay for the price
liliana
icon-
4.0
/10
Reviewed 286 week(s) ago

Hotels.com verified review

El hotel está muy antiguo, no le invierten en una remodelación, la puerta de mi habitación no cerraba (habitación 307) la ubicación está terrible. No lo recomiendo.
Verified traveler
icon-Business and Leisure with Friends
Business and Leisure with Friends
6.0
/10
Reviewed 295 week(s) ago

Expedia Group verified review

Thes staff was very friendly and efficient. Check-in and check-out were fast and easy.
Carlos
icon-Business Family
Business Family
8.0
/10
Reviewed 316 week(s) ago

Expedia Group verified review

Muy buen lugar, solo me preocupa poquito la entrada al estacionamiento
AM
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

kind of old bathing (shower curtains old), old towels.
Verified traveler
icon-Friends and family Family
Friends and family Family
2.0
/10
Reviewed 378 week(s) ago

Expedia Group verified review

Very dirty, run down and falling apart. No a/c poorly lit and moldy, do not stay there.
Verified traveler
icon-Business Family
Business Family
6.0
/10
Reviewed 381 week(s) ago

Expedia Group verified review

Pool water temperature was cold and our children couldn't swim. They were very disappointed for this.
Verified traveler
6.0
/10
Reviewed 456 week(s) ago

Expedia Group verified review

Paper thin walls in rooms. Bathrooms with loose switches. Showers drains on floor. Pathetic water pressure. Simulated marble wood panels not attached. Internet absolutely sucks. Fantastic restaurant. Free parking great. Staff very helpful when not watching the overhead TV. Would not stay there again - sorry.
Belina
icon-Family
Family
2.0
/10
Reviewed 462 week(s) ago

Hotels.com verified review

Reserved, verified, paid for room with 2 QUEEN beds. Once we arrived hotel said they've never offered Queen beds only doubles which is unsatisfactory and if this was shown on the listing I would have never chosen this hotel. They said it was Expedia/Hotels.com fault for putting wrong information and I could take it or leave it but it was what it was, no accommodation possible. Had to find and pay for ANOTHER hotel, causing great expense and inconvenience. I am alerting all social media, government agencies, consumer groups as well as twitter / FB / Instagram / Snapchat et all about this problem. I have also contacted my bank and credit card company about the problem. Guess we will no longer use your site for any travel, I will alert all to this fact, since it contains erroneous information, there is no resolution possible and your $$$ is taken with no service received. This is unacceptable and this issue will be followed up. Also, area of hotel was unsafe and not recommended by locals, Hotel Florencia has a terrible reputation for scamming guests and for terrible service and should not be promoted by reputable sites. Don't you do your own research to avoid situations like this? Shame on you!
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albert
8.0
/10
Reviewed 487 week(s) ago

Expedia Group verified review

It is a good place, very quite, near downtown and other places of interest .
Patricia
icon-Family
Family
6.0
/10
Reviewed 489 week(s) ago

Hotels.com verified review

I was disappointed that their pool closed at 8 pm instead of 10 pm like the majority of hotels. We booked this hotel only for the pool to be able to get a splash in the pool after a long day. The pool hours were not advertised and we were not able to swim at 8 pm. Plus NO wifi in the room at all. If you are in a businesss trip, do not book this hotel. The mini fridge did not work either. Very nice and safe area though, and clean room.
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Fuzzy
6.0
/10
Reviewed 503 week(s) ago

Expedia Group verified review

If you are a picky person, prone to complain alot, I would definitely not recommend you stay at the Hotel Florencia. This was my first trip to Mexico, and I wanted to stay in the downtown area, close to where my friend works there in Queretaro. The location of this hotel is awesome, but the hotel itself needs major work. The rooms need new carpeting big time. The plumbing needs some work as well. My sink faucet would squirt water all over the place as well the shower leaked water on the floor. Your room key card needs to be inserted in this special holder on the wall for the electricity to work, which is great for saving electricity, but I had no idea and went down to the desk to tell them I have no electricity lol. So they got me up to speed on that and I had to ask for the WIFI password. The employees really seem depressed and disengaged which is a shame as a smile really does go a long way in making someone feel welcome. The only person who smiled was the cleaning lady who did my room every morning. The hotel restaurant was decent enough for the price of the buffet. The restaurant staff were usually on their phones, and many times I just got up and got my own coffee. They would expect a tip even though they did nothing for me lol. Watever. So all in all, the decision you need to make is this: Is the location worth the run-down state of the hotel for you ?
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Mike
6.0
/10
Reviewed 503 week(s) ago

Expedia Group verified review

Good hotel in nice area of Queretaro. Room was adequate. Wifi is the public areas only. I saw a breakfast buffet but we missed it. Lots of stores around to pick up stuff you forgot to pack.
Bryan
4.0
/10
Reviewed 558 week(s) ago

Expedia Group verified review

Beautiful building, very beautiful lobby and entrance. Rooms however, were very basic.
luis
icon-Family
Family
8.0
/10
Reviewed 590 week(s) ago

Expedia Group verified review

Very good service and location.I will recomend to the family and friends.
Number of reviews per page
20
40

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Exterior 4 Hotel Florencia

Disclaimer

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