Hotel Plaza del Arco Express

Hotels
6.2
/10
Pleasant
302 reviews

What Guests Say About Their Stay

Uriel Saul

10.0
/ 10
Muy buen hotel y cercano al centro y varios lugares, económico y bien ubicado
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Laura

10.0
/ 10
the buffet breakfast was more than expected for the affordable price, clean and safe hotel, small room but all I needed was there to rest and continue my trip. friendly and helpful staff .

Heather

10.0
/ 10
Very nice, extremely friendly, but unable to ever get full breakfast, they stated it was for other customers only.
In the Area
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AV. FCO. I. MADERO #309 PTE., Colonia Centro, Monterrey, Estado de Nuevo León, Mexico, 64000

Main Facilities

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Restaurant
24-Hour Front Desk
Elevator
WiFi
Staying at Hotel Plaza del Arco Express is a good choice when you are visiting Monterrey. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Plaza del Arco Express

AV. FCO. I. MADERO #309 PTE., Colonia Centro, Monterrey, Estado de Nuevo León, Mexico, 64000
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Exterior Hotel Plaza del Arco Express
Exterior 2 Hotel Plaza del Arco Express

Discover More About Hotel Plaza del Arco Express

General


In Monterrey (Monterrey Centro)

Location


With a stay at Hotel Plaza del Arco Express, you'll be centrally located in Monterrey, within a 5-minute drive of Fundidora Park and Macroplaza. This hotel is 5.7 mi (9.1 km) from Estadio BBVA and 2 mi (3.2 km) from Arena Monterrey.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Alameda - 1.2 km / 0.7 mi
Mexican Professional Baseball Hall of Fame - 1.3 km / 0.8 mi
Cervecería Cuauhtémoc - 1.3 km / 0.8 mi
Iglesia Sagrado Corazon de Jesus - 1.9 km / 1.2 mi
Plaza 400 Años & Around - 1.9 km / 1.2 mi
Gran Plaza - 1.9 km / 1.2 mi
Antiguo Palacio Federal - 1.9 km / 1.2 mi
Palace Museum - 2 km / 1.3 mi
Explanada de los Heroes - 2.1 km / 1.3 mi
Plaza Mexico - 2.2 km / 1.3 mi
Escenario GNP Seguros - 2.2 km / 1.4 mi
Basilica Parroquia La Purisima - 2.2 km / 1.4 mi
Santa Lucia Riverwalk - 2.2 km / 1.4 mi
Auditorium Pabellón M - 2.3 km / 1.4 mi
Museo de Historia Mexicana - 2.3 km / 1.4 mi

The preferred airport for Hotel Plaza del Arco Express is General Mariano Escobedo Intl. Airport (MTY) - 31.1 km / 19.3 mi

Facilities


Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a ballroom.

Business Facilities


Featured amenities include a 24-hour front desk, luggage storage, and an elevator.

Dining


At Hotel Plaza del Arco Express, enjoy a satisfying meal at the restaurant.

Rooms


Make yourself at home in one of the 77 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones and desks, and housekeeping is provided on request.

All facilities in Hotel Plaza del Arco Express

Functional Hall Hotel Plaza del Arco Express
Functional Hall
Common Space Hotel Plaza del Arco Express
Common Space
Exterior Hotel Plaza del Arco Express
Exterior
Others Hotel Plaza del Arco Express
Others
Restaurant Hotel Plaza del Arco Express
Restaurant

General

  • Banquet
  • Ballroom
  • Terrace

Public Facilities

  • Smoke-free area
  • Elevator

Hotel Services

  • Luggage storage
  • 24-hour Receptionist

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Plaza del Arco Express

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Alcohol is not served at this property.

Check-in/Check-out Time

Check-in:
15:00 - 18:00
Check-out:
Before 12:00

  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 300 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, No cribs (infant beds) available, No rollaway/extra beds available, Events/parties not allowed, Essential workers only - NO, No alcohol served onsite

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - 18:00 - to 12:00
Available rooms at Hotel Plaza del Arco Express
77
Another facilities in Hotel Plaza del Arco Express
Banquet, Ballroom, Terrace, Smoke-free area, Luggage storage

Frequently asked question in Hotel Plaza del Arco Express

What are available facilities at Hotel Plaza del Arco Express?
There are top facilites at Hotel Plaza del Arco Express such as Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Plaza del Arco Express?
The standard check-in time at Hotel Plaza del Arco Express is starting from 15:00 - 18:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Plaza del Arco Express?
Hotel Plaza del Arco Express is a 3.0-star hotel.
How many rooms are available at Hotel Plaza del Arco Express?
Hotel Plaza del Arco Express has 77 rooms in total.

More Reviews from Other Guests in Hotel Plaza del Arco Express

6.2
Pleasant
From 302 reviews
Cleanliness

6.4

Room Comfort

5.8

Service and Facilites

6.6

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Most Relevant
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Traveler Reviews Hotel Plaza del Arco Express

Number of reviews per page
20
40
Top reviews
Antonio
icon-Leisure
Leisure
2.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

I would never recommend this stay to anyone. The pictures portrayed are nothing like what the actual place looks like. The “City View” is abysmal, nothing but dirty streets and a KFC in front of a rundown terrace and windows that don’t even open. As you arrive you immediately feel unsafe in the area, no on site parking, no anything this place is horrible and the fact that they make it non refundable says a lot. They know they are scamming people with lies and I regret ever giving this place a chance because I was deceived by the photos they portray the place to be. Completely unsatisfied and again nothing but regret after booking this stay and having them waste my money.
Read More
Fermin
icon-Leisure
Leisure
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The staff was rude. Requested I leave a deposit of 200 pesos for a tv remote. They would hand guests towels as they registered. Too many rules and restrictions. Outside the hotel it is an absolute mess. Homeless everywhere. Cardboard and trash scattered everywhere. The ONLY positive thing was that I slept good because I was on the 5th floor. Away from the noise.
Read More
Adrian
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

:-)
Thelma Guadalupe
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Very nice staff, nice location very close to basically everything, definitely coming back again
Laura
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

the buffet breakfast was more than expected for the affordable price, clean and safe hotel, small room but all I needed was there to rest and continue my trip. friendly and helpful staff .
Dulce
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

No es para nada como muestra en las imágenes, la zona está súper peligrosa, no puedes salir a la calle sin miedo a que te asalten, el comedor está sucio, la verdad no lo recomiendo para nada
Roberto
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Muy buena mi estancia
Israel
icon-Business
Business
2.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

Me corrieron antes de la hora que dicen sus políticas , según el Chek out es a las 13:00 hrs. y a las 12:00 me sacaron. Por otra parte, la terraza nunca la quisieron abrir disque por qué había pasado algo en el evento de Pal Norte. Las habitaciones huelen mucho a humedad y no están bien iluminadas.
Consuelo
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

First of all if your not going to hold a reservation till at least 10pm then why even offer reserve now, pay later. I got there around 7:29pm to find out I was suppose to be there by 6pm to pay and not loose my reservation. These people did not care if you were out of luck and having to scramble for a place to sleep late at night. They didnt try to find an alternative. Never had that experience...
Read More
Juana
icon-Leisure
Leisure
2.0
/10
Reviewed 193 week(s) ago

Expedia Group verified review

They canceled my reservations without notice and over charge me for 2 days stay
Heather
icon-Leisure
Leisure
10.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

Very nice, extremely friendly, but unable to ever get full breakfast, they stated it was for other customers only.
Heather
icon-Leisure
Leisure
8.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

Solo cafe y pan por la desayuno
Pamela
icon-Business
Business
6.0
/10
Reviewed 214 week(s) ago

Expedia Group verified review

Is clean but it is not the same as it shows in the photos, the furniture is very old
Penelope
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 251 week(s) ago

Hotels.com verified review

This was an emergency booking, and unfortunately my overall experience, mainly due to the receptionist/front desk personnel made it a complete nightmare. She made it a point to be rude and unprofessional. Horrible customer service.
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 374 week(s) ago

Expedia Group verified review

This is a place where the Federal Police stays...you shouldnt offer this place
FERNANDO
6.0
/10
Reviewed 407 week(s) ago

Expedia Group verified review

The hotel is not so clean, there is not a chair to seat and work in the room, the airconditioner is not working propoerly
Esteban
4.0
/10
Reviewed 420 week(s) ago

Hotels.com verified review

if you on a tight budget to get a better hotel...then this hotel is good...and well...I was on a tight budget..lol
Chris
2.0
/10
Reviewed 424 week(s) ago

Expedia Group verified review

A really terrible place, dirty, smelly, totally out of date, and the area is not safe.
Betty
2.0
/10
Reviewed 427 week(s) ago

Expedia Group verified review

The hotel is so bad. No facilities available. Food so bad. Bad service. Noisy
José de Jesús
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Todo excelente,buena atención y servicio y la habitación muy bien
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Hotel Plaza del Arco Express

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: LOOI YUNG JOSHUA | Address: Room 5008, 5th Floor, 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved
6.2
Pleasant
From 302 reviews
Cleanliness

6.4

Room Comfort

5.8

Service and Facilites

6.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Plaza del Arco Express

Number of reviews per page
20
40
Top reviews
Antonio
icon-Leisure
Leisure
2.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

I would never recommend this stay to anyone. The pictures portrayed are nothing like what the actual place looks like. The “City View” is abysmal, nothing but dirty streets and a KFC in front of a rundown terrace and windows that don’t even open. As you arrive you immediately feel unsafe in the area, no on site parking, no anything this place is horrible and the fact that they make it non refundable says a lot. They know they are scamming people with lies and I regret ever giving this place a chance because I was deceived by the photos they portray the place to be. Completely unsatisfied and again nothing but regret after booking this stay and having them waste my money.
Read More
Fermin
icon-Leisure
Leisure
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The staff was rude. Requested I leave a deposit of 200 pesos for a tv remote. They would hand guests towels as they registered. Too many rules and restrictions. Outside the hotel it is an absolute mess. Homeless everywhere. Cardboard and trash scattered everywhere. The ONLY positive thing was that I slept good because I was on the 5th floor. Away from the noise.
Read More
Adrian
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

:-)
Thelma Guadalupe
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Very nice staff, nice location very close to basically everything, definitely coming back again
Laura
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

the buffet breakfast was more than expected for the affordable price, clean and safe hotel, small room but all I needed was there to rest and continue my trip. friendly and helpful staff .
Dulce
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

No es para nada como muestra en las imágenes, la zona está súper peligrosa, no puedes salir a la calle sin miedo a que te asalten, el comedor está sucio, la verdad no lo recomiendo para nada
Roberto
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Muy buena mi estancia
Israel
icon-Business
Business
2.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

Me corrieron antes de la hora que dicen sus políticas , según el Chek out es a las 13:00 hrs. y a las 12:00 me sacaron. Por otra parte, la terraza nunca la quisieron abrir disque por qué había pasado algo en el evento de Pal Norte. Las habitaciones huelen mucho a humedad y no están bien iluminadas.
Consuelo
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

First of all if your not going to hold a reservation till at least 10pm then why even offer reserve now, pay later. I got there around 7:29pm to find out I was suppose to be there by 6pm to pay and not loose my reservation. These people did not care if you were out of luck and having to scramble for a place to sleep late at night. They didnt try to find an alternative. Never had that experience...
Read More
Juana
icon-Leisure
Leisure
2.0
/10
Reviewed 193 week(s) ago

Expedia Group verified review

They canceled my reservations without notice and over charge me for 2 days stay
Heather
icon-Leisure
Leisure
10.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

Very nice, extremely friendly, but unable to ever get full breakfast, they stated it was for other customers only.
Heather
icon-Leisure
Leisure
8.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

Solo cafe y pan por la desayuno
Pamela
icon-Business
Business
6.0
/10
Reviewed 214 week(s) ago

Expedia Group verified review

Is clean but it is not the same as it shows in the photos, the furniture is very old
Penelope
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 251 week(s) ago

Hotels.com verified review

This was an emergency booking, and unfortunately my overall experience, mainly due to the receptionist/front desk personnel made it a complete nightmare. She made it a point to be rude and unprofessional. Horrible customer service.
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 374 week(s) ago

Expedia Group verified review

This is a place where the Federal Police stays...you shouldnt offer this place
FERNANDO
6.0
/10
Reviewed 407 week(s) ago

Expedia Group verified review

The hotel is not so clean, there is not a chair to seat and work in the room, the airconditioner is not working propoerly
Esteban
4.0
/10
Reviewed 420 week(s) ago

Hotels.com verified review

if you on a tight budget to get a better hotel...then this hotel is good...and well...I was on a tight budget..lol
Chris
2.0
/10
Reviewed 424 week(s) ago

Expedia Group verified review

A really terrible place, dirty, smelly, totally out of date, and the area is not safe.
Betty
2.0
/10
Reviewed 427 week(s) ago

Expedia Group verified review

The hotel is so bad. No facilities available. Food so bad. Bad service. Noisy
José de Jesús
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Todo excelente,buena atención y servicio y la habitación muy bien
Number of reviews per page
20
40