Riviera Maya Suites is located in area / city Solidaridad.
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Riviera Maya Suites
Hotels
9.4
/10
Exceptional
359 reviews
What Guests Say About Their Stay
Krista
10.0
/ 10
Wonderful for our family! Had a great time. Location is great, close to the beach, restaurants, town, very walkable. Appreciated the transportation service to and from the airport, well worth it. Be sure to message the hotel on whatsapp at least 2 to 3 days before you go, so the ride can be set up and you can discuss details, it is necessary.
One thing to know, the pool outside is not heated, which in the winter season means it was quite chilly so we did not use it. The hot tub was heated and became warm for us by midday, we enjoyed it several times. We understand from speaking to other tourists that this is common in the winter for other pools also. The beds were a bit firmer than we are used to, but we all still got good sleep. Everyone was very kind and helpful, they also accommodated us in English which we appreciated, and things are kept very clean. Adorable towel animals after housekeeping came, our child loved them. It feels like a family place, not a giant resort. It was a very relaxed way to visit the area. Very safe also.
Dustin
10.0
/ 10
Liz, one of the staff at the hotel, was such a great help while checking in! Expedia falsely advertised two different rooms in Playa Del Carmen, but Liz saved our trip and upgraded our room for the false advertising from EXPEDIA!!!!
Meghan
10.0
/ 10
The rooms were clean, the garden view rooms had a very jungle-y feel. There was wildlife all around! We loved it here and will be back.
In the Area
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Calle 32 Norte con 1ra Avenida, Centro, Solidaridad, Estado de Quintana Roo, Mexico, 77710
Main Facilities
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Swimming Pool
Parking
WiFi
Elevator
Available Room Types in Riviera Maya Suites
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What's around Riviera Maya Suites
Calle 32 Norte con 1ra Avenida, Centro, Solidaridad, Estado de Quintana Roo, Mexico, 77710
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Discover More About Riviera Maya Suites
General
Near Super Chedraui Selecto Avenida 10
Location
With a stay at Riviera Maya Suites, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and Mario Villanueva Stadium Madrid. This family-friendly hotel is 0.6 mi (0.9 km) from Playa del Carmen Main Beach and 0.6 mi (0.9 km) from Mamitas Beach.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Quinta Avenida - 0.1 km / 0.1 mi
Mario Villanueva Stadium Madrid - 0.2 km / 0.1 mi
Super Chedraui Selecto Avenida 10 - 0.4 km / 0.2 mi
Mamitas Beach - 0.4 km / 0.2 mi
Playa del Carmen Main Beach - 0.4 km / 0.2 mi
Quinta Alegría Shopping Mall - 0.5 km / 0.3 mi
Pier Navega - 0.8 km / 0.5 mi
Calle Corazón - 0.8 km / 0.5 mi
Calle 12 - 0.8 km / 0.5 mi
Nuestra Senora del Carmen Catholic Church - 1 km / 0.6 mi
Frida Kahlo Museum - 1.1 km / 0.7 mi
3D Museum of Wonders - 1.1 km / 0.7 mi
Riviera Gran Casino - 1.2 km / 0.8 mi
Coco Beach - 1.2 km / 0.8 mi
Central Square - 1.3 km / 0.8 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 34.9 km / 21.7 mi
Cancun Intl. Airport (CUN) - 55.5 km / 34.5 mi
The preferred airport for Riviera Maya Suites is Cancun Intl. Airport (CUN).
Facilities
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Business Facilities
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Rooms
Make yourself at home in one of the 30 air-conditioned rooms featuring flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
All facilities in Riviera Maya Suites
Swimming Pool
Common Space
Lobby
Accommodation Services
Exterior
Things to Do
- Beach umbrella
- Outdoor pool
- Marina
- Garden
- Beach towel
- Barbecue
- Outdoor facilities
- Pool sun loungers
Hotel Services
- Wedding service
- Luggage storage
- Porter
- Multilingual staff
- Concierge
General
- Rooftop terrace
- Parking
- Terrace
Public Facilities
- Parking
- Safety deposit box
- Elevator
Family-friendly Facilities
- Children pool
Transportation
- Airport transfer
Connectivity
- Free WiFi
Accommodation Policy & General Information in Riviera Maya Suites
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- The property is professionally cleaned.
Check-in/Check-out Time
Check-in:
15:00 - 03:00
Check-out:
Before 12:00
- Airport shuttle fee: MXN 2800 per vehicle (roundtrip)
- Pet fee: MXN 500 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
- Rollaway bed fee: MXN 600.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Limited Number Of Pets In Room
Ecostars, Professional property host/manager, Property uses a professional cleaning service, By ocean, Beach nearby
General Information
Popular Facilities | Swimming Pool, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 03:00 - to 12:00 |
Available rooms at Riviera Maya Suites | 30 |
Number of floors in Riviera Maya Suites | 3 |
Another facilities in Riviera Maya Suites | Beach umbrella, Outdoor pool, Marina, Garden, Beach towel |
Frequently asked question in Riviera Maya Suites
What are available facilities at Riviera Maya Suites?
There are top facilites at Riviera Maya Suites such as Swimming Pool, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Riviera Maya Suites?
The standard check-in time at Riviera Maya Suites is starting from 15:00 - 03:00 while the latest check-out time is at Before 12:00
What is the star rating of Riviera Maya Suites?
Riviera Maya Suites is a 3.0-star hotel.
How many floors does Riviera Maya Suites have?
Riviera Maya Suites has 3 floors.
How many rooms are available at Riviera Maya Suites?
Riviera Maya Suites has 30 rooms in total.
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More Reviews from Other Guests in Riviera Maya Suites
Overall Ratings & Reviews Riviera Maya Suites
Other sources (359)
9.4
Exceptional
From 359 reviews
Cleanliness
9.4
Room Comfort
9.2
Location
9.0
Service and Facilites
9.2
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Traveler Reviews Riviera Maya Suites
Number of reviews per page
20
40
Top reviews
Jodie
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Amazing location
Laura
with Partner
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Pros:
Beautiful property and gardens, friendly and helpful staff.
Cons:
We started in room 122, a palapa room. Beautiful space but club noise was intolerable. Moved to 126, also palapa. Beautiful space. Club noise loud, but tolerable. But in a cold snap in Playa room was FREEZING overnight. Staff provided extra blankets but we were pretty uncomfortable.
Recommend the hotel, but not the palapa rooms.
Read More
Krista
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Wonderful for our family! Had a great time. Location is great, close to the beach, restaurants, town, very walkable. Appreciated the transportation service to and from the airport, well worth it. Be sure to message the hotel on whatsapp at least 2 to 3 days before you go, so the ride can be set up and you can discuss details, it is necessary.
One thing to know, the pool outside is not heated, which in the winter season means it was quite chilly so we did not use it. The hot tub was heated and became warm for us by midday, we enjoyed it several times. We understand from speaking to other tourists that this is common in the winter for other pools also. The beds were a bit firmer than we are used to, but we all still got good sleep. Everyone was very kind and helpful, they also accommodated us in English which we appreciated, and things are kept very clean. Adorable towel animals after housekeeping came, our child loved them. It feels like a family place, not a giant resort. It was a very relaxed way to visit the area. Very safe also.
Read More
Manuel
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Staff waited 45 min to check in only 2 workers
Dustin
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Liz, one of the staff at the hotel, was such a great help while checking in! Expedia falsely advertised two different rooms in Playa Del Carmen, but Liz saved our trip and upgraded our room for the false advertising from EXPEDIA!!!!
Vance
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Staff Grest
Room As Advertised
Happy With Locatin
Happy with Condition
Adrien
Business and Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great
Meghan
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The rooms were clean, the garden view rooms had a very jungle-y feel. There was wildlife all around! We loved it here and will be back.
Irvin
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
All good. Reuben was exceptional
Desiree D
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The roomamd property eas very celan and everyone so friendly. Loved all the greenery around the suites and very private and quiet. We enjoyed the pool area as well
We would recommend softer mattresses on the beds. Very hard and a choice between a fat pillow and a thin pillow. We did ask.oir housekeeper for a different one which she foind for us. The washer presssure in the shower was not good nor hot. But other than that we loved it. We appreciated the gallon of drinkable water as well
Read More
Cecilia
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The hotel staff was friendly and attentive and the hotel well cleaned and maintained.
Kenny
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Perfect location!
Gerald
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
although the hotel is dated it is kept clean Staff ae excekkant.great location ice pool but it was cold and hot tub was not very hot
Jehane
Leisure with Friends
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Overall, this is an amazing property, location, staff. Any issue they resolve with a great attitude. It's not a new luxury hotel by any means, but it is well maintained and cleaned. I will definitely be returning.
cindy
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Awesome as always!!!
Leslie
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
LOVE THIS PLACE , HOWEVER THE BEDS ( MATTRESSES WERE VERY OLD OR HARD AND THE SHEETS WERE SO THIN AND HARD NO BLANKETS AT ALL, THE CASSITA WAS AMAZING INSIDE AND OUT , THEY COULD CLEAN THE COUCH IN 129
Terry
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
All the staff were especially friendly and helpful.
mary ann
Business Family
8.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
No coffee in rooms just coffee pot
David
Leisure Family
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Great location and plenty of space for our family of 5. Rooftop patio overlooking 5th Ave.
Only thing to look out for is our place (room 305) was facing the street, so loud live music every night until 2-3am in morning. Windows in place had no sound insulation. Hard to fall asleep every night without ear plugs.
William
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
This hotel is amazing. Quiet jungle setting in downtown Playa del Carmen. Highly recommend.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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