Hôtel Riad la clé de Fes

Pros- EVERYTHING Seriously, we were treated so well that we'd go back just to visit the owner and staff..They treated us like royalty. The riad is absolutely gorgeous and clean. Cons- NOTHING

Stayed 3 nights and only had one with hot water. Excellent location. Heating system was not very good. Lovely staff but put my “needs to be refrigerated” medicine in the freezer so I had to throw out $1000 worth of medicine. breakfast was quite nice.

The staff was spectacular. The place is very clean. Excellent location. Beautiful terrace.

Excellent great place all around highly recommended

this was the first time we stayed at a Riad. the courtyard and the rooftop terrace are really nice. the location is very convenient, easy walk to the medina. the rooms are small. the bathroom is not ideal. the staff members are all very friendly and helpful.

Everyone at the Riad was warm, helpful, and exceptionally friendly.

Not up to 4 star rating. Many better Riads in the area. Not clean. Not much to eat for breakfast. We were asked to check out before 11am. No one helped to carry heavy luggage to go down from difficult stairs. Do not recommend this place.

Beautiful Riad in a great location. Excellent, attentive staff in a fantastic building made for a great base for our stay in Fes.

Things to like - location is close to petite taxi and near the top of the Medina which in Fes is important because it's built on a hill. The official guide recommended was decent but still took you to the rug shops etc even after saying no thanks. The manager is pretty good and helpful as is the night manager, but doesn't speak much English which wasn't an issue. The day person is less helpful. Laundry, was more expensive than in Europe, and they separated whites and charged for two loads, and they didn't come back very clean. They provided breakfast to go on the day we left early. We would say it's an average stay that's got a good location for easy in and out access. Didn't get a chance to try the pool, but the AC worked well. Note that all of the rooms have the bathrooms and the bedrooms on different floors within the same room. Ours had a low clearance door which I hit (6') maybe 5 out of 10 times, mostly at night. The bathrooms are decent. In Morocco, already remember to open the floor drain in the shower or it will fill up, which no one told us. The double beds are very firm. If you have the 3rd person bed is soft, because it's actually a couch.

Lovely riad, very pretty and spacious rooms, excellent service and warm welcome. Very convenient to the Medina.

Riad was very quaint, staff were really good and caring and ready to help. Breakfast options were not great but it was ok for us as we are poor eaters. Parking is not available onsite had to do street parking and paid 40dhs for 2 nights. When we went to check out we were told that stay has to be paid by cash and we didn’t plan for that so had to look for local ATMs to get the money to pay. Location of property is great as we could walk everywhere. I would highly recommend this place

This is the best Riyadh that I have been in over five visits to Morocco. The Riad has excellent staff who are genuinely interested that you have a good trip. The food is first class Moroccan ,prepared in a clean hygienic kitchen. so we had zero tummy bug anxiety. we highly recommend it and will visit again

Good location and good services. Thank you.

We had the pleasure of staying in this Fiad this past weekend. It was advertised as a three bedroom deluxe suite. I was sharing it with friends. Once we arrived, we were told that that room was not available. They don’t have anything that is three bedrooms. We were a little off put because we had done a lot of research and looked at the pictures of the three bedroom suite. Myriam and staff, however, bent over backwards and was able to accommodate us into a different suite. They did not charge us extra and made sure our stay was comfortable. They also arranged a guide for us to see the Medina as well as a day trip the next day to, see Meknes and Volubilis. It’s a lovely property with an even more lovely staff.

The hotel has authentic traditional vibe in Morocco. The staff were super friendly and helpful and made our stay enjoyable. Thanks again!

Beautiful and charming. Staff and service were excellent, food was delicious. Highly recommend if you want to stay near the medina.

Amazing riad with very cool owners. We arrived late and left after breakfast, but sure had a great experience. Rooms are very cool. Wonderful for families. Our family booked 4 rooms for 9 people but cold have used just 3. Breakfast was lovely in the gorgeous courtyard and there is a small pool (really for children). Wish we could have stayed two nights.

Very traditional and in a gorgeous old home. Extremely narrow and steep stairs for all. No parking.

Staff was fantastic and the grounds were gorgeous. Loved it.

We stayed as a family of 4 with a young child for 3 nights. The place is very authentic and clean. It is located very central in the old town and Medina, just a short walk to the Blue gates (Bab Boujloud). The staff are very welcoming, friendly and accommodating. They helped organise a local tour of Fez plus airport transfers. Pool is a little too cold for winter (it is not heated), but one not to miss is the top balcony, as it is very relaxing and provides a nice view of the city. Thoroughly recommended.