The Social Hub Groningen

Despite requesting it twice the housekeeping didn’t refill the toiletries ( no shower gel) during the 3 night stay (or the coffee etc) Floor was not vacuumed in the room. Reception staff were helpful and positive but seems information was not getting to house keeping . Location good and restaurant staff friendly - great food. Good location but felt halls/ doors/ room etc could have been better maintained.

Staff were very friendly and helpful. Breakfast was nice, room was nice and clean.

Great staff, clean.

Cozy room well stocked with teas and toiletries

This was clean, quiet and super convenient place to stay with very good breakfast and great working spaces.

Rooms were small but all what was needed. The shower however was really tiny. Friendly staff

There because of an event so staff was very accommodating. Breakfast was great - very extensive.

Brought my daughter to study at Groningen, she’s staying for the year at the social Hub. The hotel is Fantastic, clean and the staff are polite and can’t do enough for you. My daughter feels safe and is very happy to have chosen to stay here. Customer satisfaction is their major priority, well done to them all and keep up the good work.

Beautiful hotel, warm and cozy environment, perfect place to stay as a student! 100/10

Great value and lovation.

Good

Love the concept - great staff/great service

Nice location downtown Groningen

The photos on your website made The Social Hub look like a cool, funky place to hang out … but we didn’t realize that it is actually student housing as well. We and our friends are “young” 60-somethings, but we felt about as out of place as possible. In addition, they were hosting a mental health event that took over all of the public areas and caused the restaurant to be closed (they offered takeout, but we would have had to sit on our beds to eat). The entire bar/lounge area was unavailable as well, so we headed out on foot in the dark, ate at a terrible restaurant, and hung out by ourselves in our rooms. Had we known about the event in advance, we definitely would have booked elsewhere.

Excellent choice and interesting concept just over canal from centrum. Well thought out. Excellentb breakfast buffet the day we ate in. Originally geared for students but now has guests of all ages. Nothing student or hostel about the faccilities or staff. Good wifi. Good mattresses. AC, which is only helpful in a brief timeframe this far north but we appreciated having it that stay. The rooms have excellent sound proofing.

Excellent space walkable distance to the city centre

Amazing place to stay! Very clean, cool and vibrant!

I stayed at The Social Hub for one night and it was a nightmare from beginning to end and ruined my stay in Groningen. The first room was beat-up with stains all over the wall, the carpet was shabby and the furniture had dents everywhere. But the worst thing was how dirty everything in this room was. All the surfaces were dusty and/or full of fingerprints and/or full of stains, the sink in the kitchen was covered in limescale. The worst was the bathroom – limescale and all kinds of other dirt in- and outside of the shower. Below the toilet there was a big blob of a white substance, which I hope was body cream. Naturally I asked for a different room. The new room was not much better, which made me realize that the lack of cleanliness is a bigger, structural problem at this ‘hotel’. Again, there were thick patches of limescale in the bathroom; dust, fingerprints and splashes of dried liquids everywhere in the room – on the desk, the curtains, the TV screen, etc. Other issues: - The mattress was old, sagging and was also slanted to one side - which means: no sleep - The temperature control in the room was either broken or disabled - There was no hairdryer in the bathroom, even though it was listed in the room amenities All of this makes me wonder – who is in charge of this place? These are not minor issues - the dirt, the worn-out mattresses, the lack of maintenance. Is this a conscious decision by The Social Hub to not care about guests' experiences and basic needs?

I stayed at The Social Hub for one night and it was a nightmare from beginning to end and ruined my stay in Groningen. The first room was beat-up with stains all over the wall, the carpet was shabby and the furniture had dents everywhere. But the worst thing was how dirty everything in this room was. All the surfaces were dusty and/or full of fingerprints and/or full of stains, the sink in the kitchen was covered in limescale. The worst was the bathroom – limescale and all kinds of other dirt in- and outside of the shower. Below the toilet there was a big blob of a white substance, which I hope was body cream. Naturally I asked for a different room. The new room was not much better, which made me realize that the lack of cleanliness is a bigger, structural problem at this ‘hotel’. Again, there were thick patches of limescale in the bathroom; dust, fingerprints and splashes of dried liquids everywhere in the room – on the desk, the curtains, the TV screen, etc. Other issues: - The mattress was old, sagging and was also slanted to one side - which means: no sleep - The temperature control in the room was either broken or disabled - There was no hairdryer in the bathroom, even though it was listed in the room amenities All of this makes me wonder – who is in charge of this place? These are not minor issues - the dirt, the worn-out mattresses, the lack of maintenance. Is this a conscious decision by The Social Hub to not care about guests' experiences and basic needs?

Modern design, super clean, right downtown. Perfect place to stay in Groningen. Great city, great rooms, lots of fun