YAYS Amsterdam Salthouse Canal by Numa

We had a great time at the apartment for a group of friends, contact from the company was great beforehand. Sofa bed wasn’t very comfortable and also quite steep steps downstairs if you have mobility issues. However we enjoyed our stay and would recommend

Comfy beds, enough room for family of 4. 25 minites walk to central station. Very convinient check in process via application. No front desk personnel. Lockers are available.

Nice and clean and easy walk to many different shopping and sightseeing spots. Bigger than expected!

Was a great stay for the price

Mouse in the kitchen, always hot, no air con, noisey fans, under the bed not cleaned, one twin bedroom has no windows (we called it the hot coffin). We had 5 ppl in apartment 001. Toilet seat was broken too. We’d never stay here again. To top it off, we had a fire alarm go off in the building one night.

The location is excellent as it is close to Amsterdam Central Station and local public transportation. On the negative side, our fridge was not working, so much of the food that we purchased had to be thrown out. As well, some of the food that was being kept on the inside window ledge to stay cool was gnawed and chewed into by "something". We were given a change of room.

The process, communication and check in were all super simple and easy. The location was perfect for our family, beautiful area, with access to parks, restaurants and local culture we had everything at our fingertips.

Lovely accommodation only 4 minutes by bus to the centre. Bus stops & tram stops both within 5 mins walk from the accommodation. Excellent communications before arrival and checking in was easy. We stayed in a large one bed apartment which was larger than expected. Very clean, with plenty of storage space. Only thing I think these rooms need is a couple of fans, which are needed in the Summer months.

Positives: The room/apartment itself was great. Clean and comfortable, nice kitchen, and access to laundry in the basement (BYO detergent etc). Negatives: Numerous listed amenities were not actually available at the property. The was no "on-site concierge," no vending machine, no luggage storage. The absolute worst part of staying here was the communication through WhatsApp. Responses are clearly either from a bot or copy-pasted, often resulting in inaccurate information. For example, I asked about luggage storage and was told that while they didn't have it on-site, I could click a link to find a local partner, and "best of all, it's completely free!" Upon clicking the link, I was taken to a separate company who wanted to charge nearly 30 euros to store our luggage for a few hours after check out. I also inquired about late check out, and after several exchanged was finally told it would be OK to check out at noon instead of 11am. This turned out to be untrue, as our keycard was deactivated at 11am and an employee knocked on our door at 11:15 asking us why we were still there. After I showed him the WhatApp messages where I had confirmed noon check-out, he apologized. I asked him if these communication issues and amenity changes had happened as a result of the change in who owns/operates the facility, and he said yes. Trying to communicate with the company through WhatsApp was a huge waste of precious vacation time. We will stay elsewhere next time.

Nice place

It is a bit pricey for the service. There is no in-house staff. You can communicate through WhatsApp. But it is hard to get an extra roll of toilet paper right away. When the hairdryer isn’t working, we have to wait until the next day to get it fixed.

Beautiful spacious apartments on a canal, walkable to most attractions and right on the end of the tram line. Nice kitchens, in room laundry/dryer, super clean place. Easy access with door codes. AC was not very powerful, but the weather was cooler when we were there, and it was still a bit warm. Would definiely stay again and its a great homebase from which to explore Amsterdam

Tram nearby. Big kitchen and space.

This was a perfect property for our family of five. Lovely, quiet, easy access to walk a variety of places or to catch an Uber.

A nicely modernized holiday apartment. Family friendly. Staff is always available at the reception to offer any help. Free coffee at the counter. The laundry machine should be replaced/fixed.

The decor is white which makes the spacious apartments appear even more spacious which is a plus in a city where most accomodations are a bit on the claustrophobic side. Friendly staff, quiet neighborhood also a plus...

Front desk staff are very nice and helpful. Excellent location, easy access to all attractions. Room amenities can be improved. Large room, perfect for family or group travel, overall is was a great experience! Highly recommended.

This place was fantastic. Clean, friendly excellent location. We couldn’t have asked for anything more. The 24 hr staff was wonderful for info and security. We would certainly stay here again on our next visit

Property was everything we had hoped for, Juan was an absolute pleasure and helped us with all of our questions. 10/10 would stay again!

I highly recommend this property. The front desk were so friendly and helpful. The apartment was very clean and had everything that someone would require. I loved having a washer/dryer in the apartment as well as a laundry room free of charge if needed. The view of the canals was amazing. It was about a 30 min walk into the main area of Amsterdam but lots to see and take pics of as you walk.