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Hotel El Lago by Luoxo

Hotels
8.2
/10
Very Good
184 reviews

What Guests Say About Their Stay

Miriam

10.0
/ 10
Did not like that they charged for any ice needed, any hot water. Did not have free coffee at the lobby. Did not want to honor 20% discount for food and beverage per our reservation details.

Verified traveler

10.0
/ 10
Our kids liked the lagoon on the property with ducks and pedal boats. The service at the front desk, particularly Patrice, was excellent. We did not like the fact that our room, although clean, had flies.

Verified traveler

10.0
/ 10
We had one night planned and decided to stay another as the hotel was so nice! Staff were so friendly and lovely to us. Definitely recommend.
In the Area
See Map
Pje Camino Al Molino S/n, Sabandia, Provincia de Arequipa, Arequipa, Peru, 4012

Main Facilities

See more
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel El Lago by Luoxo is a hotel is located at Sabandia. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel El Lago by Luoxo

Pje Camino Al Molino S/n, Sabandia, Provincia de Arequipa, Arequipa, Peru, 4012
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Lobby Hotel El Lago by Luoxo
Lobby 2 Hotel El Lago by Luoxo

Discover More About Hotel El Lago by Luoxo

General


Near Molino de Sabandia

Location


With a stay at Hotel El Lago by Luoxo in Arequipa (Sabandía), you'll be a 1-minute drive from Molino de Sabandia and 12 minutes from Parque Lambramani. This family-friendly hotel is 5.5 mi (8.9 km) from San Camilo Market and 5.6 mi (9 km) from Arequipa Cathedral.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Molino de Sabandia - 0.5 km / 0.3 mi
Los Ccoritos - 4.7 km / 2.9 mi
Mall Aventura Porongoche - 5 km / 3.1 mi
Parque Lambramani - 6 km / 3.7 mi
Arequipa Stadium - 6.3 km / 3.9 mi
National University of St Augustin of Arequipa - 6.8 km / 4.2 mi
Petroglifos de Toro Muerto - 7.1 km / 4.4 mi
Cerro Juli Convention Center - 7.4 km / 4.6 mi
Kartódromo Cerro Juli - 7.4 km / 4.6 mi
La Mansion del Fundador - 7.9 km / 4.9 mi
Melgar Stadium - 8.1 km / 5 mi
Mario Vargas Llosa House Museum - 8.5 km / 5.3 mi
Centro Cultural Peruano Norteamericano - 8.6 km / 5.3 mi
Mario Vargas Llosa Palace - 8.8 km / 5.5 mi
Society of Jesus Architectural Complex - 8.9 km / 5.5 mi

The nearest major airport is Arequipa (AQP-Rodriguez Ballon Intl.) - 17.9 km / 11.2 mi

Renovations


The following facilities will be closed during September, October, and November:

  • Bar/Lounge
  • Dining venue(s)
  • Sauna
  • Swimming pool

Facilities


Take advantage of recreation opportunities including a sauna and a seasonal outdoor pool. This Art Deco hotel also features complimentary wireless internet access, concierge services, and wedding services. Guests can get around on the shuttle (surcharge), which operates within 17 km.

Business Facilities


Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Arequipa? This hotel has 53820 square feet (5000 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Grab a bite to eat at el lago, a poolside bar/lounge where you can take in the garden view and dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.

Rooms


Make yourself at home in one of the 52 individually furnished guestrooms, featuring minibars and LCD televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.

All facilities in Hotel El Lago by Luoxo

Bar, Cafe and Lounge Hotel El Lago by Luoxo
Bar, Cafe and Lounge
Swimming Pool Hotel El Lago by Luoxo
Swimming Pool
Entertainment Facility Hotel El Lago by Luoxo
Entertainment Facility
Fitness Center Hotel El Lago by Luoxo
Fitness Center
Functional Hall Hotel El Lago by Luoxo
Functional Hall

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Barbecue
  • TV lounge
  • Picnic area
  • Garden
  • Outdoor pool
  • Sauna

Business Facilities

  • Conference center
  • Business facilities
  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Computer station

Transportation

  • Limited parking
  • Shopping center shuttle
  • Airport transfer
  • Area shuttle

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area

General

  • Banquet
  • Parking
  • Terrace

Sports and Recreations

  • Volleyball
  • Billiard
  • Canoeing

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Accommodation Policy & General Information in Hotel El Lago by Luoxo

Important Note
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will be open from May 01 to December 31.
  • Pool access available from 10:00 AM to 6:00 PM.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

  • Airport shuttle fee: PEN 53.00 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Professional property host/manager

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel El Lago by Luoxo
52
Number of floors in Hotel El Lago by Luoxo
3
Another facilities in Hotel El Lago by Luoxo
Laundry service, Welcoming drinks, Multilingual staff, Newspaper in lobby, Wedding service

Frequently asked question in Hotel El Lago by Luoxo

What are available facilities at Hotel El Lago by Luoxo?
There are top facilites at Hotel El Lago by Luoxo such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel El Lago by Luoxo?
The standard check-in time at Hotel El Lago by Luoxo is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel El Lago by Luoxo provide breakfast?
Yes, Hotel El Lago by Luoxo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel El Lago by Luoxo?
Hotel El Lago by Luoxo is a 3.5-star hotel.
How many floors does Hotel El Lago by Luoxo have?
Hotel El Lago by Luoxo has 3 floors.
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More Reviews from Other Guests in Hotel El Lago by Luoxo

Overall Ratings & Reviews Hotel El Lago by Luoxo

Other sources (184)
8.2
Very Good
From 184 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

7.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel El Lago by Luoxo

Number of reviews per page
20
40
Top reviews
Adela Teresa
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Excellent place to stay
Yolanda
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

THIS IS A 3 STAR NOT 4 STAR HOTEL. We stayed during their off season and many of the hotel amenities were not available for use including the jacuzzi, pool bar, gym, and sauna which we were not made aware of prior to booking. The room was not clean when we arrived with stains on the bed and hair/garbage in the bathroom from the previous person. The door had gaps around it so noise came through meaning the vaccuming around 11pm at night kept us from getting the sleep we needed for an early morning tour. The pool was available but no bartender, and we found it wasn't cleaned daily as a massive wad of hair and brown liquid at the top was around for a few days. We also found smashed glass along the walking areas of the pool. Finally, it's hard to get a taxi to and from this place. The people were nice but I would not stay again.
Read More
Miriam
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

Did not like that they charged for any ice needed, any hot water. Did not have free coffee at the lobby. Did not want to honor 20% discount for food and beverage per our reservation details.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 356 week(s) ago

Expedia Group verified review

The seclusion is nice and peaceful. The facilities are clean and well kept. They could use more lighting for the path between hotel and restaurant.
Jose Moises
icon-with Friends
with Friends
10.0
/10
Reviewed 366 week(s) ago

Hotels.com verified review

Thanks for your service
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 368 week(s) ago

Expedia Group verified review

Great hotel with a picturesque surrounding made the stay memorable. However, finding Uber from the hotel to the city was very difficult.
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 377 week(s) ago

Hotels.com verified review

This hotel was nice, but make sure you want to stay where it is located as it is on the outskirts of Arequipq proper. It feels like you are in a rural location with farm views outside your window. The place seemed to be under renovation in some parts, so there was some construction noise we had to deal with. The breakfast was really good and the rooms were nice and clean. We booked this hotel in large part because the picture on hotels.com website showed a sitting area for the “superior room, one king bed” and we wanted the extra space during our stay. I took a screen shot of the picture on my phone. It was a good thing because when we checked in, the front desk put us in a “standard” room that did not have this extra sitting area. Even after showing the picture to the front desk, we were told that the picture was of their “junior suite” and there was nothing they could do about it. I sent a note about this to hotels.com, and the next day hotel staff approached us, apologized and moved us to the advertised room. The hotel has a pool and jacuzzi, but when we asked about the operating hours for the jacuzzi (as we were hoping to use it to relax in the evening after dinner) we were told that the jacuzzi required a reservation, and that there are only three reservation times offered each day - 11 am, 1 pm and 3 pm. This was useless for us as those times were when we were out sight-seeing. So while it was a nice property, some key amenities were unusable during our stay.
Read More
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 377 week(s) ago

Expedia Group verified review

Our kids liked the lagoon on the property with ducks and pedal boats. The service at the front desk, particularly Patrice, was excellent. We did not like the fact that our room, although clean, had flies.
jane
6.0
/10
Reviewed 401 week(s) ago

Expedia Group verified review

Friendly and spacious. Best bed for a while too. The shuttle to the airport an hour away is a bonus. Great place to reenergise.
Verified traveler
icon-with Friends
with Friends
10.0
/10
Reviewed 408 week(s) ago

Hotels.com verified review

We had one night planned and decided to stay another as the hotel was so nice! Staff were so friendly and lovely to us. Definitely recommend.
Verified traveler
10.0
/10
Reviewed 421 week(s) ago

Expedia Group verified review

If you are looking for a new experience (outside the city), this is a good choose. For me and my family , it was a great experience wake up and see trough the room window, an excellent landscape: cows, ducks, crops and also a brilliant sun in the morning. Also, the hotel has a good swimpool and nice place for kids.
John
8.0
/10
Reviewed 422 week(s) ago

Expedia Group verified review

The hotel offers a welcome relief from the sometimes dusty centre of Arequipa. The setting was lovely with the restaurant overlooking the lake, and we were lucky to see some great white herons. The restaurant is a bit pricey for Peru, but the food was good. The included breakfast is good value, with a choice of fruit salad, yogurt, juice, cereals, toast and eggs cooked to your wishes.
Read More
moy
10.0
/10
Reviewed 454 week(s) ago

Expedia Group verified review

Nice breakfast , service; Good security Cleaning on time Personal very good attitude Good coffee
Verified traveler
4.0
/10
Reviewed 457 week(s) ago

Expedia Group verified review

We arrive for a 4am checkin after driving 12 hours and the gates were closed and no one was answering. We waited for an hour outside before we had Expedia call the hotel and tell them to come out. The shower head was also falling apart
Verified traveler
10.0
/10
Reviewed 460 week(s) ago

Expedia Group verified review

Friendly people, clean rooms, Excelent food. Perfect for children. Very happy with my stay.
Karla
8.0
/10
Reviewed 497 week(s) ago

Expedia Group verified review

Nice hotel, lovely views, a bit far away from the city centre, but worth the traveling time if you are with small kids.
marx
10.0
/10
Reviewed 531 week(s) ago

Expedia Group verified review

It is a very quiet place, excellent service and overall cleanliness
Verified traveler
8.0
/10
Reviewed 537 week(s) ago

Expedia Group verified review

We had a great experience, it has all necessary. The worst part was the staff (they won't help nor offer anything) and the fact that they do not have AC (as it was offered). Swimming pool could be heated and they could put some effort on the food department, breackfast was poor, also service arround the pool area did not had much to offer. Place is great, there are activities nearby, it is only 20 minutes away from downtown so its location allouds to have everything close enough, but still were able to rest.
Read More
Alan
8.0
/10
Reviewed 541 week(s) ago

Hotels.com verified review

This is a gorgeous hotel. Rooms large, beds good, breakfast excellent. WIFI is spotty and frequently looses signal. Hotel is 20 minutes outside of town.
Verified traveler
6.0
/10
Reviewed 557 week(s) ago

Expedia Group verified review

Hotel facilities outdated and in need of refurbishment. Breakfast is bad - chips, rice and soup?! And the worst scrambled eggs I've ever had. Reception staff say they've booked taxi's or reserved activities when they haven't. Swimming pool was absolutely filthy.
Number of reviews per page
20
40

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Overall Ratings & Reviews Hotel El Lago by Luoxo

Other sources (184)
8.2
Very Good
From 184 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

7.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel El Lago by Luoxo

Number of reviews per page
20
40
Top reviews
Adela Teresa
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Excellent place to stay
Yolanda
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

THIS IS A 3 STAR NOT 4 STAR HOTEL. We stayed during their off season and many of the hotel amenities were not available for use including the jacuzzi, pool bar, gym, and sauna which we were not made aware of prior to booking. The room was not clean when we arrived with stains on the bed and hair/garbage in the bathroom from the previous person. The door had gaps around it so noise came through meaning the vaccuming around 11pm at night kept us from getting the sleep we needed for an early morning tour. The pool was available but no bartender, and we found it wasn't cleaned daily as a massive wad of hair and brown liquid at the top was around for a few days. We also found smashed glass along the walking areas of the pool. Finally, it's hard to get a taxi to and from this place. The people were nice but I would not stay again.
Read More
Miriam
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

Did not like that they charged for any ice needed, any hot water. Did not have free coffee at the lobby. Did not want to honor 20% discount for food and beverage per our reservation details.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 356 week(s) ago

Expedia Group verified review

The seclusion is nice and peaceful. The facilities are clean and well kept. They could use more lighting for the path between hotel and restaurant.
Jose Moises
icon-with Friends
with Friends
10.0
/10
Reviewed 366 week(s) ago

Hotels.com verified review

Thanks for your service
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 368 week(s) ago

Expedia Group verified review

Great hotel with a picturesque surrounding made the stay memorable. However, finding Uber from the hotel to the city was very difficult.
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 377 week(s) ago

Hotels.com verified review

This hotel was nice, but make sure you want to stay where it is located as it is on the outskirts of Arequipq proper. It feels like you are in a rural location with farm views outside your window. The place seemed to be under renovation in some parts, so there was some construction noise we had to deal with. The breakfast was really good and the rooms were nice and clean. We booked this hotel in large part because the picture on hotels.com website showed a sitting area for the “superior room, one king bed” and we wanted the extra space during our stay. I took a screen shot of the picture on my phone. It was a good thing because when we checked in, the front desk put us in a “standard” room that did not have this extra sitting area. Even after showing the picture to the front desk, we were told that the picture was of their “junior suite” and there was nothing they could do about it. I sent a note about this to hotels.com, and the next day hotel staff approached us, apologized and moved us to the advertised room. The hotel has a pool and jacuzzi, but when we asked about the operating hours for the jacuzzi (as we were hoping to use it to relax in the evening after dinner) we were told that the jacuzzi required a reservation, and that there are only three reservation times offered each day - 11 am, 1 pm and 3 pm. This was useless for us as those times were when we were out sight-seeing. So while it was a nice property, some key amenities were unusable during our stay.
Read More
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 377 week(s) ago

Expedia Group verified review

Our kids liked the lagoon on the property with ducks and pedal boats. The service at the front desk, particularly Patrice, was excellent. We did not like the fact that our room, although clean, had flies.
jane
6.0
/10
Reviewed 401 week(s) ago

Expedia Group verified review

Friendly and spacious. Best bed for a while too. The shuttle to the airport an hour away is a bonus. Great place to reenergise.
Verified traveler
icon-with Friends
with Friends
10.0
/10
Reviewed 408 week(s) ago

Hotels.com verified review

We had one night planned and decided to stay another as the hotel was so nice! Staff were so friendly and lovely to us. Definitely recommend.
Verified traveler
10.0
/10
Reviewed 421 week(s) ago

Expedia Group verified review

If you are looking for a new experience (outside the city), this is a good choose. For me and my family , it was a great experience wake up and see trough the room window, an excellent landscape: cows, ducks, crops and also a brilliant sun in the morning. Also, the hotel has a good swimpool and nice place for kids.
John
8.0
/10
Reviewed 422 week(s) ago

Expedia Group verified review

The hotel offers a welcome relief from the sometimes dusty centre of Arequipa. The setting was lovely with the restaurant overlooking the lake, and we were lucky to see some great white herons. The restaurant is a bit pricey for Peru, but the food was good. The included breakfast is good value, with a choice of fruit salad, yogurt, juice, cereals, toast and eggs cooked to your wishes.
Read More
moy
10.0
/10
Reviewed 454 week(s) ago

Expedia Group verified review

Nice breakfast , service; Good security Cleaning on time Personal very good attitude Good coffee
Verified traveler
4.0
/10
Reviewed 457 week(s) ago

Expedia Group verified review

We arrive for a 4am checkin after driving 12 hours and the gates were closed and no one was answering. We waited for an hour outside before we had Expedia call the hotel and tell them to come out. The shower head was also falling apart
Verified traveler
10.0
/10
Reviewed 460 week(s) ago

Expedia Group verified review

Friendly people, clean rooms, Excelent food. Perfect for children. Very happy with my stay.
Karla
8.0
/10
Reviewed 497 week(s) ago

Expedia Group verified review

Nice hotel, lovely views, a bit far away from the city centre, but worth the traveling time if you are with small kids.
marx
10.0
/10
Reviewed 531 week(s) ago

Expedia Group verified review

It is a very quiet place, excellent service and overall cleanliness
Verified traveler
8.0
/10
Reviewed 537 week(s) ago

Expedia Group verified review

We had a great experience, it has all necessary. The worst part was the staff (they won't help nor offer anything) and the fact that they do not have AC (as it was offered). Swimming pool could be heated and they could put some effort on the food department, breackfast was poor, also service arround the pool area did not had much to offer. Place is great, there are activities nearby, it is only 20 minutes away from downtown so its location allouds to have everything close enough, but still were able to rest.
Read More
Alan
8.0
/10
Reviewed 541 week(s) ago

Hotels.com verified review

This is a gorgeous hotel. Rooms large, beds good, breakfast excellent. WIFI is spotty and frequently looses signal. Hotel is 20 minutes outside of town.
Verified traveler
6.0
/10
Reviewed 557 week(s) ago

Expedia Group verified review

Hotel facilities outdated and in need of refurbishment. Breakfast is bad - chips, rice and soup?! And the worst scrambled eggs I've ever had. Reception staff say they've booked taxi's or reserved activities when they haven't. Swimming pool was absolutely filthy.
Number of reviews per page
20
40