Pico De Loro Hamilo Coast Guest House

good place to stay

From our room to the rest of amenities were amazing

We were transferred to a better room than the first. Incomplete kitchen amenities.. Staff are friendly but unreliable. Our room was never cleaned for the whole duration. Simple requests were never attended to. Wifi on & off.

Great beach and pools . Definitely coming back .

Very nice

Terrible! If I could give it zero stars I would have. Very poor customer service. After only 2 days I was sorry that I booked for 2 weeks. No laundry facilities at all. 2 restaurants with limited selection, over priced and not very good food. Noisy, right across from construction site. Internet and power outages. Small beach. Charged extra for everything even a ride to and from the front gate from our room. Bed mattress looked like they butchered a small animal on it and did not change our room or mattress. I would add the picture of it but I am being family friendly here. Outside the facility there were very limited selections if you want to cook your own meals or shop. The water coming out of the taps had a foul smell. They never offered to clean the room, we had to call them. Don’t even bother asking them to shorten your trip even if you’re willing to pay a penalty. They will charge you full price no matter how compromising you’re willing to be.

It was a refreshing area fir a needed vacation

Attendants are kind and accommodating.

I think the Guest Entrance fee per person is too much for the few available amenities in the Resort. The condominium is nice but the bed linens smelled bad.

What a nightmare! I booked a condo-hotel last minute for a group of 8 and paid a good amount of money for it, only to be charged again for a separate entrance fee which was quite a lot! The unit did not have any towels, not even soap and shampoo! The internet provided was the prepaid-type and it sucked! The elevator was broken. The place needs work and there is a fee for any amenity that you want to use. I highly DO NOT recommend this place!

The beach and the pool foods ate excellent too i will comeback again next vacation and this time more days 😂

Additional cost of 1300PHP per person. No wifi in the room. Local food.

On the while we had a great four day break it was only the pathetic “security” at the Coral Beach Club that drove us crazy. Our landlord had to endorse every visit before we could order food or drink.

Check in took well over 1 hr! Staff did not see to care. Also had a group of 14, with hidden fees of $285, for resort fees!?!? Room was sufficiently allocated, however had a bad ant problem. Staff was immediately made aware of it,but once again...no service to be had at this resort! Another good deal was, we not allowed to use a lot of the resort facilities with our color of wrist band??? I must say the bed was comfortable. But I highly do not recommend this property.

Totally misleading advertisement. The room is old and tatty, No stove top cooking facility (as advertised) no storage space, one wardrobe being locked, one being full. The daily cleaning serivice that was advertised, was not available, and left myself nd my partner with one damp hand towel between us. The advetised fees are for accommodation only and do not include use of the recreational fascilities, pool access, beach towels etc which are all charged extra. The Hotel and apartments are not administered by the same organisation. Pico De Loro will not and did not assist in attempting to resolve any of the issues, and simply refer to the building owner, who was equally unhelpful. This led to the unfortunate decision to forfeit the booking fee for two nights, and check out early to find alternate accommodate. Definitely not recommended. Absolute rubbish.

Full enjoyment are for members only, non members will just expend too much but are prohibited with to a lot of things

Perfect for family getaways or large group of people/friends

We're having so much fun.

Did not have wifi and a balcony. It was posted that there was wifi and balcony in expedia. Since the rental price of the property is very high, my expectation was very high.

no cable channels, only local channels no wifi in the room