Widus Hotel Clark

Near

Ok

I booked two family suite for my family. One of them was clean (Rm 413) but the other stinks (Rm 414). It smells like urine. The pool area was amazing. It was clean, well-maintained and has lots of lounging chairs with shades from trees or some umbrellas. The locker/shower room by the pool could use some updating, but still functional. Staff was friendly and helpful. Had a not-so-friendly interaction with a front desk personnel name Queen, but did not let it get in the way of having an amazing time with my family. She made the check-in process unnecessarily difficult and felt like she intentionally placed my family in a stinky room. Check out was easy. I like how safe and secured the hotel is (specially tower 2) and how friendly and helpful most of the staffs are. Their Tower 2 seemed newer, cleaner, more quiet and has more security features than tower 1. I was able to compare because my room was at tower 2 and my family was placed on tower 1. I highly recommend the hotel to vacationing families. It has a convenient location, offer shuttle services if you're not renting a car. There are restaurants and coffee shops on site (2 at Widus, and many others on the Marriott and Swissotel properties) but only 1 is open 24/7, located at the casino area. Pricing of food is reasonable. They have a gym but may or may not be enough to your fitness activities as it is really small. However, the convenient location means you'll find a gym in a mile or two outside the hotel.

I have a mostly positive experience with the hotel until I encounter a front desk personnel name Queen, close to the end of our stay. When I checked in, the front desk guy only asked for my ID and credit card, it was fast and easy. The staff were all friendly and helpful. Our room was clean and we felt safe and secured as we were shown to our room at the tower 2 seeing how they have a 24/7 security for that building and cctv. We stayed for a 5 days, supposedly 6 days but was checked out on the 5th day. I booked 2 additional rooms (family suite) and invited my family so I can spend more time with them before we head back home. That was when I first encounter Queen. She made the check in process more difficult, asked to send her an email with the confirmation, I told her I'm already a guess at the hotel and was not asked that when I first checked in earlier in the week. She won't budge even if I showed her the confirmation from my phone, so I did what she wanted. When she handed me the room keys, that was the only time she smiled during our interaction, and it made me wonder why. When we got to the room, I understood why. One of the room she gave stinks. It smells like urine. When I checked out my family the next day, front desk assured me that she only checked out the 2 rooms but to my surprised, I was checked out, too, in the afternoon. I asked to be extended but Queen told me to try a motel outside clark, instead. It felt like she was on a power trip. Hail to the Queen!

This is the place where you want to stay. I was a little skeptical when i first saw this place from the highway coming in but once inside it turned out to be a very beautiful place with a great staff. The pool is fantastic and the breakfast is even better. Do it now and book it. Im from Boston USA and I'm generally hard to please. You can thank me later. Enjoy

Presence of roach…. Repairing/ drilling / noise in the morning while sleeping - not nice

Receptionist Queen was very helpful, knowledgeable and friendly. She made my stay comfortable and pleasant. The breakfast was ok it could have been more better. The rooms were clean and nice.

It was always a pleasure to stay in Widus. The executive rooms are spacious, clean and well ventilated. We got twin beds and it was big. All staff were friendly and helpful.

Could've been so much better with just minor changes. The hotel rooms are spacious and is located conveniently near the airport in a quiet area. Big reason why I booked it. I would think that a 4-star hotel would've been more upkept, but amenities were so bare. Lotion bottle - empty Shower soap - empty Shampoo - filled but did not smell nice Towels were all so old and super scratchy. Toilet paper, no refill and it's the cheap kind We end up buying all our toiletries. I've been to plenty 3-star hotels with better amenities. Honestly, these things are so basic that it doesn't cost much to upgrade. Around the hotel: Pool had lots of ants around it Gym was small with a broken machine. Weights not a full set. Elevator had some quirks. Breakfast buffet, I thought was very good but was it worth $22? Maybe one time. Service was pretty good, not amazing but satisfactory. If I were to go back, I probably try to book the other options around the same area.

Excellent!

Rooms are spotless

Great stay for a first time visit to the country!

Value foe money...

Decent hotel. Would stay again.

Clean and friendly staff. In future travel, I will stay in this hotel again.

Clean and friendly staff

It

As my last comment everything was absolutley awesome.

I loved staying here for the cleanliness, the friendly and warm welcoming staff. Accomodations were comfortable that I came back days later to book another stay. Sadly couldn’t book the remainder of my stay since it was fully booked. Everyone was accomodating to my needs esp. Francis Z and his colleagues at concierge. Thank you WIDUS for being with us. 😘

We liked our room. We liked the staff. We liked the casino, and its proximity. I only wish the pool staff would stop playing awful TECHNO “music”at the pool. It is an amazing pool , but i hate the “music”. I can’t enjoy this nice pool! It’s not a Molly infused rave club in Vegas! Common sense!!!