Hotel Helios

Hotels
8.4
/10
Very Good
131 reviews

What Guests Say About Their Stay

Johan

10.0
/ 10
Great location. It’s walkable very close to shopping and dining. Nice rooms. Just be informed there is no elevator. Reception staff and hou selling are friendly and helpful.

Verified traveler

10.0
/ 10
Beautiful view of the mountains. Comfortable room for a short stay, conveniently located with friendly staff.

Verified traveler

10.0
/ 10
Staff ( I should ask her name) are super helpful when my phone broken and need to print the bus ticket.
In the Area
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Sloneczna 2a, Zakopane, tatrzański, Małopolskie, Poland, 34500

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Staying at Hotel Helios is a good choice when you are visiting Zakopane. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Helios

Sloneczna 2a, Zakopane, tatrzański, Małopolskie, Poland, 34500
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General


Near Krupowki Street

Location


A stay at Hotel Helios places you in the heart of Zakopane, within a 10-minute walk of Krupowki Street and Gubalowka Market. This hotel is 11.1 mi (17.9 km) from Chochołowskie Termy and 0.6 mi (0.9 km) from Pęksowym Brzyzku Cemetery.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Krupowki Street - 0.7 km / 0.5 mi
Gubalowka Market - 0.8 km / 0.5 mi
Tatra Museum - 0.8 km / 0.5 mi
Zakopane Art Gallery - 0.9 km / 0.6 mi
Polish Ropeways S.A. Dolna Gubałówka Station - 0.9 km / 0.6 mi
Old Church and Cemetery - 1 km / 0.6 mi
Pęksowym Brzyzku Cemetery - 1 km / 0.6 mi
Zakopane Aqua Park - 1.2 km / 0.7 mi
Teatr Witkacego - 1.2 km / 0.7 mi
Gugu Park Linowy - 1.2 km / 0.8 mi
Museum of Zakopane Style at Villa Koliba - 1.3 km / 0.8 mi
Karol Szymanowski Museum - 1.3 km / 0.8 mi
Red Mansion Native Cultural Centre - 1.4 km / 0.8 mi
Kotelnica Bialczanska - 1.7 km / 1.1 mi
Szymoszkowa Ski Lift - 2.1 km / 1.3 mi

The nearest airports are:
Poprad (TAT-Poprad - Tatry) - 67.3 km / 41.8 mi
John Paul II - Balice Airport (KRK) - 111.9 km / 69.5 mi

The preferred airport for Hotel Helios is John Paul II - Balice Airport (KRK).

Facilities


Don't miss out on recreational opportunities including a sauna and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, ski storage, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Business Facilities


Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Enjoy local cuisine at Zakopiańskie Smaki, a family restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service. Buffet breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.

Rooms


Stay in one of 38 guestrooms featuring flat-screen televisions. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.

All facilities in Hotel Helios

Entertainment Facility Hotel Helios
Entertainment Facility
Fitness Center Hotel Helios
Fitness Center
Functional Hall Hotel Helios
Functional Hall
Common Space Hotel Helios
Common Space
Lobby Hotel Helios
Lobby

General

  • Banquet
  • Microwave (shared)
  • Refrigerator (shared)
  • Smoking area
  • Terrace

Things to Do

  • Picnic area
  • Garden
  • Outdoor pool
  • Sauna

Hotel Services

  • Wedding service
  • Luggage storage
  • 24-hour Receptionist

Transportation

  • Area shuttle with surcharge
  • Bicycle storage

Public Facilities

  • Safety deposit box
  • Coffee shop

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in Hotel Helios

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • The seasonal pool will be open from July 12 to April 23.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

  • Fee for buffet breakfast: approximately PLN 45 for adults and PLN 45 for children
  • Airport shuttle fee: PLN 400 per vehicle (one way)
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, No rollaway/extra beds available, Essential workers only - NO, No elevators

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Available rooms at Hotel Helios
38
Number of floors in Hotel Helios
3
Another facilities in Hotel Helios
Banquet, Microwave (shared), Refrigerator (shared), Smoking area, Terrace

Frequently asked question in Hotel Helios

What are available facilities at Hotel Helios?
There are top facilites at Hotel Helios such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Helios?
The standard check-in time at Hotel Helios is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of Hotel Helios?
Hotel Helios is a 2.0-star hotel.
How many floors does Hotel Helios have?
Hotel Helios has 3 floors.
How many rooms are available at Hotel Helios?
Hotel Helios has 38 rooms in total.
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More Reviews from Other Guests in Hotel Helios

8.4
Very Good
From 131 reviews
Cleanliness

8.8

Room Comfort

7.8

Location

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Helios

Number of reviews per page
20
40
Top reviews
Johan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Great location. It’s walkable very close to shopping and dining. Nice rooms. Just be informed there is no elevator. Reception staff and hou selling are friendly and helpful.
rasmus tobias
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 243 week(s) ago

Hotels.com verified review

Very good location and with beautiful view of the mountains.
FENG CHIAO
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 349 week(s) ago

Hotels.com verified review

Perfect location and wonderful view from the window
Marcin
icon-
8.0
/10
Reviewed 352 week(s) ago

Hotels.com verified review

Good, clean, quiet and cheap hotel in the centre of Zakopane.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 358 week(s) ago

Hotels.com verified review

Beautiful view of the mountains. Comfortable room for a short stay, conveniently located with friendly staff.
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 364 week(s) ago

Expedia Group verified review

Staff ( I should ask her name) are super helpful when my phone broken and need to print the bus ticket.
Mark
10.0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

Great location and very helpful staff.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

The hotel is well situated. Although it's a little bit dated, we still had a comfortable stay there. The restaurant at the property is amazing. We sat down there and ate for several hours because it was raining outside. The price is excellent.
Lorraine
icon-with Friends
with Friends
6.0
/10
Reviewed 383 week(s) ago

Hotels.com verified review

Amazing unobstracted view of the mountains and great location just 10min away from centre. As for the hotel it would really need a makeover, it is very dated. But the most disappointed moment was when we arrived with 2 luggages each and the receptionest informed us that our rooms where on the 3rd floor and with a smile she told us that the hotel does not have left. So it was a struggle for 6 ladies to take our belongings 3 floors up. As for the restaurant we where on room only so can not comment.
Read More
Dan
icon-with Friends
with Friends
10.0
/10
Reviewed 410 week(s) ago

Hotels.com verified review

I was with a group of 40 hillwalkers with my club, and stayed for 7 nights. The hotel staff were extremely friendly, obliging and helpful, and everything was made very easy for us. The food in the restaurant was fabulous - I would highly recommend it. The park setting and the location beside the city centre were ideal and it was great value. Overall, this was the best accommodation that our club has ever had in any of our trips abroad
Read More
Roland
icon-with Friends
with Friends
10.0
/10
Reviewed 412 week(s) ago

Hotels.com verified review

Great, friendly, comfortable, clean hotel in the centre of Zakopane at the right price. Not much more you could ask for.
Mark
10.0
/10
Reviewed 417 week(s) ago

Hotels.com verified review

I loved the place. It was nicely located, super friendly and helpful staff, good breakfast, and a great experience.
Catherine
icon-with Partner
with Partner
8.0
/10
Reviewed 430 week(s) ago

Hotels.com verified review

The hotel is quite good, with a wonderful view of the mountains and very helpful staff. The only drawback is that there is no lift so be prepared because we had to carry our luggage to the 3rd floor.
Sheila (39)
8.0
/10
Reviewed 437 week(s) ago

Expedia Group verified review

Staff very nice. Clean. Excellent family room with 2 bathrooms! Beds could do with being updated - only let down. Great location. Close to town and Gubalowka mountain. Play room. Good family hotel (if you're ok not having a luxury bed. Didn't bother me, but would my parents).
adam
6.0
/10
Reviewed 438 week(s) ago

Expedia Group verified review

It's high days were probably in 1980s... I have a feeling it's time is over and waiting for demolition. Having sad that it was clean and quiet...
Jon
4.0
/10
Reviewed 439 week(s) ago

Expedia Group verified review

The hotel rooms were lovely and the restraunt next door was great, but there was terrible noise every night with drunk people coming back and messing around in the corridors. When it was mentioned to staff were rude and they said just put earplugs in. I think that is terrible customer service and I would never stay here again.
Read More
Verified traveler
10.0
/10
Reviewed 453 week(s) ago

Expedia Group verified review

really money saving if you stay in this hotel. Relative close to bus stops and supermarkets. 10 min walk to shopping street. rooms are clean, but not so big.
Verified traveler
6.0
/10
Reviewed 461 week(s) ago

Expedia Group verified review

The hotel was nice enough in a good location. It was just a little dated and the rooms could do with having air conditioning. The staff could also have been a little friendlier.
Jez
10.0
/10
Reviewed 470 week(s) ago

Hotels.com verified review

Super hotel good value for money, rooms were cleaned daily with adequate facilities. The staff were very friendly and helpful and gave good advice on attractions and where to catch the local buses great location to access the center of town. If your planning a visit to Zakopane this hotel is well worth a stay.
Cathy
10.0
/10
Reviewed 491 week(s) ago

Hotels.com verified review

As other reviews have said, the hotel is a bit tired and dated, but very comfortable; excellent location and great value.
Number of reviews per page
20
40

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Lobby 4 Hotel Helios

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Copyright © 2026 Traveloka. All rights reserved
8.4
Very Good
From 131 reviews
Cleanliness

8.8

Room Comfort

7.8

Location

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Helios

Number of reviews per page
20
40
Top reviews
Johan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Great location. It’s walkable very close to shopping and dining. Nice rooms. Just be informed there is no elevator. Reception staff and hou selling are friendly and helpful.
rasmus tobias
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 243 week(s) ago

Hotels.com verified review

Very good location and with beautiful view of the mountains.
FENG CHIAO
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 349 week(s) ago

Hotels.com verified review

Perfect location and wonderful view from the window
Marcin
icon-
8.0
/10
Reviewed 352 week(s) ago

Hotels.com verified review

Good, clean, quiet and cheap hotel in the centre of Zakopane.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 358 week(s) ago

Hotels.com verified review

Beautiful view of the mountains. Comfortable room for a short stay, conveniently located with friendly staff.
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 364 week(s) ago

Expedia Group verified review

Staff ( I should ask her name) are super helpful when my phone broken and need to print the bus ticket.
Mark
10.0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

Great location and very helpful staff.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

The hotel is well situated. Although it's a little bit dated, we still had a comfortable stay there. The restaurant at the property is amazing. We sat down there and ate for several hours because it was raining outside. The price is excellent.
Lorraine
icon-with Friends
with Friends
6.0
/10
Reviewed 383 week(s) ago

Hotels.com verified review

Amazing unobstracted view of the mountains and great location just 10min away from centre. As for the hotel it would really need a makeover, it is very dated. But the most disappointed moment was when we arrived with 2 luggages each and the receptionest informed us that our rooms where on the 3rd floor and with a smile she told us that the hotel does not have left. So it was a struggle for 6 ladies to take our belongings 3 floors up. As for the restaurant we where on room only so can not comment.
Read More
Dan
icon-with Friends
with Friends
10.0
/10
Reviewed 410 week(s) ago

Hotels.com verified review

I was with a group of 40 hillwalkers with my club, and stayed for 7 nights. The hotel staff were extremely friendly, obliging and helpful, and everything was made very easy for us. The food in the restaurant was fabulous - I would highly recommend it. The park setting and the location beside the city centre were ideal and it was great value. Overall, this was the best accommodation that our club has ever had in any of our trips abroad
Read More
Roland
icon-with Friends
with Friends
10.0
/10
Reviewed 412 week(s) ago

Hotels.com verified review

Great, friendly, comfortable, clean hotel in the centre of Zakopane at the right price. Not much more you could ask for.
Mark
10.0
/10
Reviewed 417 week(s) ago

Hotels.com verified review

I loved the place. It was nicely located, super friendly and helpful staff, good breakfast, and a great experience.
Catherine
icon-with Partner
with Partner
8.0
/10
Reviewed 430 week(s) ago

Hotels.com verified review

The hotel is quite good, with a wonderful view of the mountains and very helpful staff. The only drawback is that there is no lift so be prepared because we had to carry our luggage to the 3rd floor.
Sheila (39)
8.0
/10
Reviewed 437 week(s) ago

Expedia Group verified review

Staff very nice. Clean. Excellent family room with 2 bathrooms! Beds could do with being updated - only let down. Great location. Close to town and Gubalowka mountain. Play room. Good family hotel (if you're ok not having a luxury bed. Didn't bother me, but would my parents).
adam
6.0
/10
Reviewed 438 week(s) ago

Expedia Group verified review

It's high days were probably in 1980s... I have a feeling it's time is over and waiting for demolition. Having sad that it was clean and quiet...
Jon
4.0
/10
Reviewed 439 week(s) ago

Expedia Group verified review

The hotel rooms were lovely and the restraunt next door was great, but there was terrible noise every night with drunk people coming back and messing around in the corridors. When it was mentioned to staff were rude and they said just put earplugs in. I think that is terrible customer service and I would never stay here again.
Read More
Verified traveler
10.0
/10
Reviewed 453 week(s) ago

Expedia Group verified review

really money saving if you stay in this hotel. Relative close to bus stops and supermarkets. 10 min walk to shopping street. rooms are clean, but not so big.
Verified traveler
6.0
/10
Reviewed 461 week(s) ago

Expedia Group verified review

The hotel was nice enough in a good location. It was just a little dated and the rooms could do with having air conditioning. The staff could also have been a little friendlier.
Jez
10.0
/10
Reviewed 470 week(s) ago

Hotels.com verified review

Super hotel good value for money, rooms were cleaned daily with adequate facilities. The staff were very friendly and helpful and gave good advice on attractions and where to catch the local buses great location to access the center of town. If your planning a visit to Zakopane this hotel is well worth a stay.
Cathy
10.0
/10
Reviewed 491 week(s) ago

Hotels.com verified review

As other reviews have said, the hotel is a bit tired and dated, but very comfortable; excellent location and great value.
Number of reviews per page
20
40