The Address Glasgow

The front desk staff were very friendly during check in and check out. The room was pretty and immaculate. The chocolates were a lovely touch. Negatives were that the room was so so so cold. Like the Aircon was up full when we arrived. I turned it off and it was still freezing and then I put it onto warm and it took ages to heat up. Considering we live in Glasgow it was really noticeable how cold the room was. The breakfast was a average. Had a lovely night and the room was gorgeous. Just so cold, immediately had to try and heat up in the bed.

It is not as nice as the photos.

Everything about my stay was excellent. The staff are so courteous and welcoming and the hotel was beautiful. Can't recommend highly enough.

We had a great stay! Would highly recommend

Writing this at 0641 while a building alarm wails outside my window. Fortunately, it’s almost a respite from the crashing sounds of bottles being dumped in bins which goes on all night. When I mentioned the noise my first night here I was told it’s simply the cost of being in a city. As someone who has probably stayed in 30-40 urban hotels in the past two years, I can assure you this noise is not normal and I don’t consider myself a light sleeper. The Address markets itself as a cozy “haven” & boutique experience but everything here is cheap, lacking in amenities and overall extremely disappointing. There are no robes, no hair conditioner, fussy hot water (I was told to try running the faucet at the same time?) and limited tv channels that freeze constantly, presumably due to slow internet. However the most shocking part is the low standard of housekeeping. Currently the “lotion” bottle in my washroom is filled with soap. The complimentary water was only replaced the second day after I made a request and never again. Yesterday my room wasn’t made up at all. I was inside most of the day but I’ve never had cleaners not knock and check if I needed anything so on top of not being able to sleep (Update: 0648 and the alarm continues. In a fun twist, a loud pounding has also started up!) I have no toilet paper. Do not bother with this hotel. You would be better off at the CitizenM, at least their windows have soundproofing.

Writing this review @0641 as a security alarm blares outside my window. On the upside it’s an almost welcome reprieve from the constant crashing sounds of bottles being dumped in bins which goes all night. When I mentioned it to the front desk I was told this is simply the price of being downtown. As someone who frequently travels between cities, I assure you the issue is the cheap, thin windows. Cut corners, lack of attention to detail & low standards are the overall impression I’m left with after my 4 night stay here. Photos create the expectation of a cozy, boutique experience but everything is cheap and bare bones, no robes, no hair conditioner, limited tv channels that freeze often presumably due to slow internet and fussy hot water (it was suggested I run the faucet to help?) Update: It’s now 648 and the alarm is still going. In a fun twist, a loud pounding has joined in. The most shocking part of my stay has been the lax housekeeping. The bottle labelled “lotion” in the washroom is filled with soap. Upon check in there was a complimentary bottle of water in my room. The second day it wasn’t replaced. I asked the front desk if it’s supposed to get replenished daily and they said yes. They were kind enough to send another bottle up but that’s the last one I received. Yesterday my room wasn’t serviced at all. I was inside most of the day but I’ve never had housekeeping not check in to see if anything was needed. Better off at CitizenM. At least the windows are soundproof.

Good value for money Friendly efficient staff Nice and clean Brilliant central town position

Fantastic stay

The staff were very friendly and helpful. The hotel was very convenient for everything

Friendly staff on arrival and departure. Clean spacious rooms with very comfortable bed. Central location within minutes walk of transport links, shopping and restaurants. Also offers discounted parking within easy walking distance. Will definitely use again.

Great hotel. Parking available , very clean and tidy , modern , big rooms , great location ,staff very helpful and price was really reasonable. Only downside , not that it was a problem , they took a £50 deposit on our room.

Very Good

Clean, spacious rooms, modern decor and comfortable Would definitely stay again

Really lovely hotel in the middle of Glasgow was beautifully decorated and the spa was lovely an amazing place to stay for the price! Very pleased it was our first time in Glasgow and would definitely stay here again

Hotel is in an excellent location and offered everything we required for our stay. Bar area was very nice. Room was very clean. Bed was super comfy and room was warm.

A great location near the station and centre of town. The most comfortable bed and bedding possible, good temperature, blackout curtains, great night's sleep. Everything clean and good facilities in room. Helpful team members always available. I did not use the other amenities so can't comment.

Quick check in with friendly and knowledgeable staff. Smart hotel with leisure facilities. Comfortable room although it had a small window. Only con was room was not serviced.

Great place and location.Nothing was too much trouble for the staff. The bar staff were especially great.

felt very modern and clean. Staff were friendly and accomodating. Food was 10/10

Room was very nice and the staff was very nice. It’s the details and they could make it special. Room was out of soap (didn’t say anything just used what we had), paid for wellness (spa) and it didn’t work the first day, had to ask for some kind of compensation for a service we paid for that didn’t work. Staff and the bar are awesome and not to be missed and I thank them.