Basic Hotel Puerta de Sevilla

Room was NOT as pictured. It appeared fresh and clean in photos but was actually old and dingy in person. Don’t be fooled. If I knew what the room really looked like I would NEVER have booked it.

Room was clean and the size was good for us 2. We had room on the 2nd floor overlooking a very busy row of restaurants below but the noise wasn't an issue. Housekeeping was good. The hotel has no breakfast, however, they have a small area with coffee, juice, soda, water and small prepackaged pastries for free. It save our lives after long, hot walks. Many eating choices right outside the hotel and walking distance to major attractions. ** Note that the entrance to this hotel is around the corner through a sister hotel that it is connected to inside.

Friendly staff, spotlessly clean, beautiful terrace, central location.

Clean, nice rooms but not super large but entirely livable. Great bathrooms. Super friendly staff. A little challenging to find front doors if entering from wrong side.

Perfect locations and really nice and helpful michelle.Unlimited drinks at the lobby and coffee for free , pastries and cookies

Really great hotel. Nice to have tea/coffee, fruit and snacks in the lobby

Great location. Air conditioning working very well. Clean room, nice size.

The building combines two hotels - Dona Manuela and Puerta de Sevilla. The staff were excellent in the check in process and explaining the building layout. Fruit, coffee/tea were available in the lobby to the guests. There was also a lovely sun terrace on the 3rd floor with lots of seats and tables to enjoy the fresh air and sunshine. The room was comfortable - just big enough for two people and luggage - with big windows overlooking the street below. The bathroom was bright and clean, though the shower was a bit of a tight area. The beds were not super comfortable.

The hotel was excellent in many respects. It deserves mote than 1☆. The balconies were small but gave an extra dimension to the very comfortable room. The location is perfect for 24 Parking and resteraunts aplenty.

Clean room, amenities & wonderful staff especially to Amanda at front desk and housekeeping.

Small but nostalgic room. Very clean, exceptional staff and top notch location

The pictures that they advertised in the hotels.com is not at all like that, it’s old and outdated.

The hotel is great , our stay was very comfortable, it is well located , near all the attractions,in the center of the city, the staff are great and helpful too. They have no kitchen, but they offer an open buffet where they have coffee milk tea fruits snacks water and juice for free. And for whom it may concern they bidet in the bathroom.

Some noise till midnight and at 7 am. Very dark room and good bed. Had difficulty finding the hotel since reception was in a connected hotel, they could have said that ahead.

There was a bug infestation that I had I brought up twice. They cleaned, but didn’t seem to help. The pillows and sheets were not changed everyday ( (they still had my makeup residue on them). However staff was very friendly, location was perfect to all the main attractions. On a side-note go have breakfast at a local cafe, they only had boxes cereal and instant oatmeal.

The hotel is nice but I don’t think that it is worth the price point

I think the bed gave me scoliosis, I know that’s not possible but I think, somehow, it is with this bed.

This place has an amazing location! Rooms are small but very cute and have character. For the price, i think its totally worth it. The only issues why i didnt give it 5 stars is it wasnt the cleanest and with an older building it was a bit run down. The floor and glasses in the washroom were not cleaned and one sink woukd poor water all over the floor if you used it and the window didnt close completely so it was loud at night. Very minor things in comparison to the amazing location and friendly staff. You can walk to everything from here and the neighborood is amazing. I would stay again.

Very unclean hotel. Upon checking in I found used false eyelashes on the bathroom sink, a used bandaid on one of the handles in the shower, and toothpaste or spit stains all over the faucets and mirror. It was clear that the bathroom nor the rest of the room were not properly cleaned despite me waiting to check in until 2pm with the purpose of the room needing to be cleaned. The next day when I was leaving for the day at 10am I asked the woman at the reception desk to please make sure that the bathroom gets properly cleaned while I was gone and told her what the state of the bathroom was, she said that she would make sure they cleaned it. Upon returning to the hotel at 5pm I found the fake eyelashes gone, but the bandaid and toothpaste stains were still there. Nothing was cleaned in the bathroom besides removing the eyelashes. The telephone also did not work during my whole stay, and the walls are so thin that any person speaking in the hallway sounds like they are standing in your own room. Overall I would not recommend this hotel unless you want to be in a dirty environment littered with the last person’s garbage and deal with careless staff.

This was a sweet hotel - small but quaint. Location is excellent. Provided water, sodas, juicess, fruit, and some cereal all day. No parking, nor deals with parking lots. That would be my only issue.